The Gateway Apartments

Category: Apartment complex in Gaithersburg, Maryland

Address: 925 Clopper Rd, Gaithersburg, MD 20878, USA

Phone: +12406173762

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 10AM–5PM

Reviews

Shahn Sullivan

Oct 5, 2022

Javier is the best Maintenance person at the Gateway. You never have to worry about him coming and fixing what is wrong. He cares and is the BEST!!!!!!!

Ashlee Attri

Oct 1, 2022

THE WORST PLACE EVER TO CALL A HOME!!!!!!!….. Thank God me and my family just recently moved a few weeks ago. This place is BUG NATION!!!!! There are bugs EVERYWHERE. You’ve been warn people!!!! DO NOT LIVE HERE!!!…I REPEAT DO NOT LIVE HERE… Not only that they also have bed bugs!!!!…The worst part of it all is my kids had to experience this madness every night and I had told the leasing office numerous of times that I need my home sterilize or I need to move into a different building. They never got back to me and the management team are the worst!!!!!…. I would never recommend anyone to stay here. This apartment complex need to be completely shut down it’s not a decent place to live for anyone. I get that it’s cheap but it’s not worth it people. I even had bugs get into my purse and followed me to work, my car and other public places. It’s so sad and ridiculous!!!! I REPEAT DO NOT LIVE HERE!!!!! If you do decide to still live here especially after reading this review you must be in a desperate position because this place is not worth it at all. BUGS WILL CRAWL ON YOU AT NIGHT AND THEY WILL TRAVEL WITH YOU EVERY WHERE YOU GO!!!!! Don’t do it

Benedicte Mabilo

Sep 13, 2022

I never rate anything especially when it’s bad, but this is a matter of hospitality and I would like to spear my experience to others . Pros: located in Gaithersburg, a good city. 2 min from the MVA and Marc train. Grocery stores and other shopping centers around in the area. CONS: These apartments have the worst maintenance, when something is broken, they take years to fix it. You get overcharged for fees that don’t make any sense each month. When you make a complaint about something, management will just apologize like it will fix the problem. Roaches and rats reign in their buildings, they will send pets control once in a while after calling multiple times. I called months ago about our fridge leaking , they sent a guy that took a look and said he will come back. Until present , sept 13/2022, the fridge is still leaking . It’s almost a year . Negligence is too much, honestly ! Let’s talk parking: usually in other communities parking are assigned to residents, here you gotta pay extra fees for the parking and not for a reservation. If you want a reserved spot , gotta pay extra monthly. The leasing office will wash their hands and say they don’t have anything to do with parking matters . My car got towed 2 times and had to pay $180 to get it back . The leasing office didn’t even move their fingers to help with this parking situation. First, they claimed that I didn’t register my car online and the second time, they said it was a reserved spot ( it didn’t even say reserved). Well, I could say a whole lot but this is just to give you an idea, if the management team is reading this , it’s not with a bad intention that I’m writing this review but it’s a call to action, you gotta change the situation. People will always come and rent but that is until they find out about these issues. Try to have residents not customers that come and go.

Esmeralda Sullivan 1986

Aug 10, 2022

This Community it's by far the worse I moved in on 16th july and it's so bad AC not working, fridge is broken, cabinets old and everything it's so old. and broken down. and to top it off filled with roaches and they still haven't done anything about it and now i have to go to a hotel due to the apt it's so hot. They demand the money on the 1st and they honestly don't do anything no parking reservations and now i have to take matters in my hand and report them due to them not doing what's supposed to be done before someone moves in! DO NOT RECOMMEND The Gateway to NO ONE Very Bad and poor taken care of Maintenance issues too it off they Charge so Much Rent for So Little attention to the property and so much crime going on near by

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Questions & Answers

Anyone interested in joining me for a group complaint to top management about the unsanitary conditions and lack of responsiveness of local mangement?

Lourdes Arencibia | Oct 7, 2018
review review | Oct 7, 2019

Hi Lourdes, Its not use of giving a group complaint. The management does not care about any of these. THEY JUST WANT THE RENT ON TIME...! ITS THE WORST COMMUNITY TO LIVE IN THE NEIGHBOURHOOD OF GAITHERSBURG

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This is the worse place ever to live from the office to the maintenance to the parking they are the worse. I regret ever moving here with my family. I don’t recommend this place to NOBODY. Please be careful this people are trash just like the apts.

Beatriz Velasquez | Oct 6, 2020
Aariel Matthews | Nov 10, 2021

I completely agree! the staff cares nothing about the tenants. They will unlawfully tow your car, wrongfully charge you fees and file judgements against you. I hate this place and am beyond glad my lease us up in a month

What is the towing company?

Breanna Mieszko | Oct 7, 2019
John Spacil | Oct 7, 2019

Prestige towing

Hi do anyone know if they are big on credit if you have a housing voucher or do they work with you I just applied today praying that I get approved. Can someone answer please

felicia little | Oct 7, 2018
LA Queen | Oct 7, 2018

You have to call and ask them, cross your fingers that someone will answer the phone. Also see if you can go anywhere else first before moving here. No disrespect but if your desperate then go ahead but if you have options you are going to wish you choose another complex first, the management here is a zero out of ten.

Why is it so, complicated to fill leasing? Why are there no help with filling out the application?

Modine Kargbo | Aug 7, 2022
Paul Lucas | Aug 7, 2022

You need to go back to school and learn how to read and write

Do you have on-site laundry facilities?

Flight Park North | Dec 10, 2021
The Gateway Apartments | Dec 10, 2021

All of our units feature washer and dryers in unit

Current Tenants of Gateway Apartments, I have shifted from CA to MD and Planning to consider this Apartment because Diamond Elementary school. Is this Apartment is too Bad from Maintenance point of View

Dilip Kumar | Oct 7, 2019
srko | Oct 7, 2019

No! Don't move here! Unless you are willing to pay extra $740 to hire your own exterminator.

Are utilities included?

Denadra Adeniran | Oct 7, 2018
Bero Dedzhene | Oct 7, 2019

All utilities are not included

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How much is it a month for a parking spot?

Redz | Oct 7, 2018
Carolyn Stukes | Oct 7, 2018

From what I heard it's 25.00

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