The Hawthorne Inn & Conference Center

Anna Lewis

My 4 year old daughter found someone’s LUBRICANT. Let me just start there… Stayed 7/15-7/16, the people are the front desk was wonderful and the pool was very impressive!! But that’s about it… we learned that you can’t take a hot shower or else the fire alarm will go off… it went off for 30 minutes and we were told we would have to just switch rooms. Which FREAKED my 10 month old out…. Then my 4 year old found a bottle of lube by the bed which made me question if the room was cleaned. When we told the front desk the lady she didn’t even seem shocked!? Wow….all I have to say. 2 stars. 1 for the pool and 1 for the man at the front desk when we checked in. That’s all

Samantha Cogswell

If I could give zero stars I would, the hotel is over priced for what you get. The worst thing was I accidentally left my mother's lunch box in the room along with food in the refrigerator, called 10 minutes after leaving when I realized I left it in the fridge. I spoke to an employee and he said they would send it to me in the mail. Even gave my address. I called the next day to verify when it would be sent back and apparently the cleaning service didn't find anything. I then,explained what happened they day before and I was told I would receive a call back. NEVER did. I then called again a couple days later to follow up and I was once again told that nothing was found. So frustrating. This is beyond excusable, Idk what happened but keep in mind we checked out of the hotel around 6 AM which is before you are required to check out by. There was also, a broken light and the towels that were in the room had stains.

JJ R

The desk staff needs training. Information on lobby floor once you enter from the back needs to be shared because of different elevations. I was told by two different staff the breakfast ends between at different times. One at between 10 and 10:30am the other between 9 and 9:30am. Got there at 9.15 and it was already closed at 9am. Maybe they keep costs down that way. They charge a $50.00 pet fee which would be okay if they would clean the carpet. See pictures. There also shampoo build up in the bathroom. The a/c was so so.

Erin Jean

I liked that we were placed at the end of the hall. The room was okay, minus the blood on the curtains and the coffee splatter on the wall. I was seeing all these photos of breakfast on past reviews. I was so excited for a delicious breakfast, only to be given a bag that had water, 2 granola bars and a fruit cup. However, the staff has been nice and the location was good.