FedEx Ground

Category: Trucking company

Address: 325 Homan Rd, Lebanon, OH 45036, USA

Phone: +18004633339

Reviews

Melissa Dietrick

Aug 31, 2022

My package was delivered to my neighbors however the photo showed a completely different package and house at another location. Then a few days later I had another package delivered that was a childs baby grand piano and the package was so damaged that the keys on the piano will not work. My items were purchased thru Amazon and I had no choice in who delivers my purchased items. Fed Ex needs to get it together.

Joshua Smith

Aug 15, 2022

Horrible driver after they messed up my package the didn't drop it off for over a week and then worthless driver pushed it out of the back of the van onto the driveway

Rusty Shackleford

Aug 12, 2022

FedEx Lebanon should hire new employees, and unfortunately the only thing customer service does is lie. My package has been said to be getting delivered for 3 days, and finally, they tell me that the Lebanon facility has simply lost my package.

Lyn Penwell

Aug 4, 2022

Absolutely the worst delivery and customer service! Even with delivery manager and delivery instructions, they can't deliver to the right address. Customer Service is remote and of zero use

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Questions & Answers

Why do drivers lie about delivery attempts when it is easy to view my doorbell and outside cameras to know that you never made an attempt? Is there a process for reporting this at the local level. as the call center does not care?

Francoise Kazimierczuk | Mar 8, 2022
Steve Parrish | Mar 8, 2022

As a FedEx employee I'm a driver call the hub where your packages are sorted and ask to speak with the station manager,that's just pure laziness I'm sorry you have to deal with that we're not all bad hope you get through to them

Why are my packages constantly delayed, never delivered or delivered to my neighbor's house? I used to be able to rely on FedEx, but I have zero confidence in the Lebanon OH Distribution Ctr. So frustrating!

Marjorie Karimi | Mar 8, 2022
Steve Parrish | Apr 7, 2022

Hey Marjorie sorry for any inconvenience I work for Lebanon hub,they are behind volume has increased by 33%hopefully this helps and sorry for your frustration

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Why has my package been out for delivery EVERY day for the past 6 days, yet it's returned each day w/o even an attempt? And how can I reach someone about why this is happening?? I would/will pay double the shipping to not have Fedex again!!!

Jamie H | Oct 4, 2021
Chris White | Dec 8, 2021

FedEx ground uses third party contractors who bid on specific routes. Common issue is the contractors take to many stops for each truck and have priority stops that often cause issues with drivers running out of time to complete the routes.

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Can you transfer jobs from one FedEx to another?

Fred Johnson | Oct 5, 2019
Nikole Gergely | Oct 5, 2019

It has to be from like a ground center to another center.

Can you ground ship from this location? What are the window hours?

Jennifer Kirby | Oct 5, 2019
Lisa Spangler | Oct 5, 2019

Yes you can ship packages from there

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Can I pick up a package from this location

Reading Body langue and shit test | Oct 5, 2019
Jeremy Hartbarger | Oct 5, 2019

Yes you can even call there and have them hold a package for you too so you can pick it up

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Who gets paid better: FedEx driver or UPS driver?

kayla battle | Oct 5, 2018
Melissa Richmond | Oct 5, 2018

Ya..you'll go nonstop..the work is physically demanding

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hi apply job today

Djoukou Lobognon | Oct 5, 2018
Lois Daniels | Oct 5, 2018

Watch out they won't pay you for your time

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