Avis Car Rental

Category: Car rental agency in New York

Address: 153 W 54th St, New York, NY 10019, USA

Phone: +12125938470

Opening hours

Sunday: 7AM–11PM

Monday: 7AM–11PM

Tuesday: 7AM–11PM

Wednesday: 7AM–11PM

Thursday: 7AM–11PM

Friday: 7AM–11PM

Saturday: 7AM–11PM

Reviews

Manuel Schönhofer

Oct 4, 2022

I give the 1 point only because the staff was friendly. When we arrived we had to wait 2 hours for a child seat, although this was reserved online. Thus, some visits could not be done. Because of this the refueling with the other route no longer turned out, we returned the car with a quarter less in the tank. As a result, we were charged $40. To demand ten times the normal price I find a cheek, because Avis ruined us in the morning already the day's planning.

Jason Wolf

Oct 1, 2022

Convenient pickup location, great customer service, free car class upgrade is always appreciated!

Marissa Caldera

Sep 30, 2022

Okay service , the fact that they NEVER ANSWER THEIR PHONE is truly annoying . My contract went over dur because i cannot get through to anyone to extend it. So ridiculous ! Answer your phone !

Sugar and Spice

Sep 25, 2022

I was very worried about how pick-up of my rental would go given the multitude of bad reviews for the Avis location on Columbus Ave in the 90’s. This location has better reviews, but not having rented in the city for awhile, I didn’t know what to expect. The woman who greeted me was nice and got the paperwork together. It took slightly longer than I expected to get the car, but it was not a lengthy delay. I appreciate that the woman at the desk didn’t try to push me in into getting all of the extra coverage that is offered. I had already declined this when I did online check-in. When I got the car, the gentleman who assisted me was very friendly and answered all of my questions patiently. He helped guide me out of the garage onto the street where there is always traffic and lots of pedestrians. The car was very clean, cleaner than just about any other rental car I have been in with my family in recent years. That was a pleasant surprise. Can’t say what this location is like when it’s really busy, but I was there on a Friday afternoon, and the process was as smooth as could be. Would definitely rent from here again.

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Questions & Answers

What shall I do if I need to leave the car in Manhattan but pick up was JFK. Do I need to call? Does someone know how much is the penalty? Thanks!

Chiara D'Anna | Sep 29, 2022
Colleen Pace | Sep 29, 2022

You can set that preference of a pick up and drop off at separate locations when making the reservation. If you're already in possession of the car, you'll have to call avis to make the change. There may be an additional charge.

Want to rent medium car like Toyota camry size from July 21st till July 25th , kindly advise how much cost us and possible to get it and drop it in your office location؟

Tony Dagher | Aug 4, 2022
Joe Carter (Big June from B'klyn) | Sep 3, 2022

Check their site but It's roughly $100 per day

It is available with a baby chair

Bernardita Perez Cruz | Jul 5, 2022
Sue Frucht | Jul 5, 2022

Yes

Is it possible to rent from this location, but return the car to another AVIS location? We will need the car later than the 3pm closing at this location.

Darlene Craviotto | May 6, 2022
Uri Hart | May 6, 2022

Yes. You can return at any 24 hour location if you miss the 3pm closing

I have a booking for 10:30 am tomorrow (Saturday) morning. Can I come at 11 am.

Dalia Sachs | Oct 4, 2019
Marek B | Oct 4, 2019

Just give them a call if more than 1h

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