Best Western Royal Inn

Category: Hotel in Chattanooga, Tennessee

Address: 3644 Cummings Hwy, Chattanooga, TN 37419, USA

Phone: +14238216840

Reviews

Steve Maguire

May 29, 2022

Though the room was a little dated it was very clean. And comfy! The continental breakfast was exceptional! Sausage patties were simply irresistible. The outdoor pool looked inviting but was raining the brief time I was there. Next time.

RICHARD PUGH

May 27, 2022

We booked a king, non-smoking room. Upon arrival the manager put us into a king room where the bathroom areas and the bedding were clean BUT the rest of the room was filthy. The room reeked of stale smoke, the upholstered chair was so dirty we put a towel on the footstool to put our luggage on it; the carpet was also dirty. Being asthmatic, I thought I would try to tough it out for one night. At 11:00 PM, I couldn't take any more; my lungs hurt and I was going horse. We packed up, loaded our truck and I went in to check out. Two very nice ladies working there said they had another room we could try. I went into the room to check it out. It looked like a show room; clean throughout and one I could stay to sleep. (I wonder if it is a room to show BW how clean the rooms are.) I had driven all day and needed sleep so we stayed in the alternate room. In my life of 70 years, I have only seen 2 rooms worse and we did not stay in them. I would not recommend this hotel!

Tony Henry

Feb 24, 2022

Very nice inn. Housekeeping rocks and deserves a good tip! Cheryl at front desk is a gem and a keeper. Funny with a good attitude. Breakfast was better than more expensive hotels. I will stay again soon! The rating should be higher than 3.7. I give then 4.0

Damonique H

Feb 23, 2022

The check-in was fine. For the price of the room (over $100 for 1 night) and it being a 4-star hotel, I was expecting more. The hotel location wasn't the greatest. The room door's appearance made me feel like I was staying at a 1-star hotel. The room smelled like smoke, the curtains were ripped, the room chair was worn, there weren't covers/blankets on the bed, the wall door stopper looked like it was burnt or melted, and there was a leak in the bathroom. I can't believed what I paid for, for a run downed room.

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Questions & Answers

Are they pet friendly

tim Osgerby | Mar 19, 2019
Debbi A | Mar 20, 2019

They claim to be but they were very rude and with the filthy room I got I feel they are pet tolerant definitely not friendly. My dog is chasing the bugs on the floor and freaking out over them. She is not used to filth like this.

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Does this place have bugs?

J Maxon | Jul 21, 2020
Katie | Jul 22, 2020

At least 3 different kinds, bed bugs, roaches and flies. Great verity

Do they require a deposit and if so how much is it?

Jasmine Fanjoy | Mar 18, 2020
michele fritz | Mar 19, 2020

100.00 security deposit it says. But I was not charged this

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How far is hotel from rock city?

paula mays | Mar 19, 2019
Debbi A | Mar 20, 2019

About 15 minutes BUT there are a lot of hotels within that distance that are much nicer.

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