Address: 13840 Steele Creek Rd, Charlotte, NC 28278, USA
Phone: +17049302290
Sunday: 11AM–9PM
Monday: 11AM–9PM
Tuesday: 11AM–9PM
Wednesday: 11AM–9PM
Thursday: 11AM–9PM
Friday: 11AM–10PM
Saturday: 11AM–10PM
Emily Coxen
I just tried to call to place a ~$300 catering order for a work event tomorrow. The catering team that answered my call would not take my order. She said she had to transfer me to the store although I have a large catering order but she wouldn't even ask what I was trying to order. I called the store and they said they have a large order ($300) and can't take my order.. Again not even asking what I was going to order. It was like they don't want the business. I do a lot of catering for work and I was shocked by the customer service at both the catering division and Steele Creek. I plan to bring all my catering orders to another BBQ joint in the area. I want to help a company that wants to drive revenue.
Audrey Cohen
The best BBQ hands down. Loved it!!
Mark Tygh
Extremely disappointed with dinner. I ordered the pulled pork and most of it was fat. Slow and seating even though there was a bunch of empty tables. This used to be one of my favorite restaurants but I will not be coming back.
Mary Floyd
We had william. He was good food was ok ordered beef brisket collard greens. Ice tea was poor.
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I am an African American female who is married to a black Colombian from South America. We've 4 kids together w youngest being 5. We've been to Jim n Nicks on several occasions & not 1 time have we ever been discriminated against or disrespecte. Every waiter or waitress that I have had has always been pleasant. Nice, respectful, &very patient w children. I am not for sure what has happen to you for you to feel this way. They also have an African American male hostess their as well. The food is good for the Carolinas. I am from the deep south & every region has a different twist on barbecue so it's a little different for me but still good. My daughter's loves the ribs. My son loves the bread that they bring to the table. I always get pull pork & my huband get the chicken. My other son who eat chicken tenders. I hope you try it. Please have a positive thought before entering bc if you have a negative then you'll not enjoy yourself but be on waiting for something bad to happen
Yes. And they have a whole side of the kitchen dedicated to it. All fresh. Not a microwave in the house!
Where a mask in no kissing customers. 😅😅👍. They sanitise tables and everything after each customer they take very good care of their restaurant and their patrons. Hope this helps. I was just there from Arizona great Southern hospitality
They have delicious beef brisket.
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