Neighborhood Health at Cleveland Park

Kara

Takes forever and a day to actually get an appointment scheduled at any of these clinics. We finally got my husband scheduled for one today for 9:15am. We arrived at exactly 915 on the dot but had some trouble finding parking so we walked into the clinic at 919. The lady at the desk said we missed our appt time so they would have to reschedule for another month out. For one he has diabetes and is out of insulin! Number two we were not late! But according to them if you do not arrive 15 minutes or more early then they consider you to be late. No one told us it was mandatory to be early not when I scheduled the appt and not in the multiple texts they sent reminding us of the appt. They asked us to please arrive early but didn’t say it was mandatory!! So heads up if u go here it’s mandatory no exceptions

Likwid Flowz

My dentist was really good but the staff is rude and more than inconsiderate, they seem to get a kick out of inconveniencing people— and that’s not cool. If the staff wasn’t so bad I would’ve given 5 stars because the care I received was great even despite having to wait excessively long in the lobby before treatment I was pleased with the service I received but the rude staff taints the experience.

Patricia Keith

Will talk on June 28 at 2:15

LaTosha Cowan

Just awful. Unprofessional, unorganized, liars and rude. Artrice Fleming is very rude and unprofessional at the front desk of the dental clinic. Never again!! Don't go even if you don't have insurance. Worst experience from a Healthcare Facility that I have encountered in my life. Only the Cleveland Park Clinic. I wish the Madison location had a Dental Clinic. That location is far more professional, organized and the better customer service. You can see how compassionate the agency is just from the response of the owner. Only the five star reviews get feedback.