Spectrum Store

Category: Internet service provider

Address: 2011 WP Ball Blvd, Sanford, FL 32771, USA

Phone: +18884067063

Opening hours

Sunday: 12–5PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Jennifer Anderson

Sep 23, 2022

I came there for a special reason got that taken care of quickly & officially, but the only turn off was that they tried to upsell me to their mobile services. I don't like a pressured sales approach whatsoever if I'm interested in something I'll ask about it or I'll be looking at it and I don't mind if you come over and try to help but for me to be there for a different reason and you're still trying to upsell me on something that I don't like

Bill Stack

Sep 17, 2022

Returned the STB. Price increase of 30%.

Evonna Marcano

Sep 17, 2022

I went in with the worse expectation because I checked the reviews before going into the store, however my experience was awesome, literally took less then 10 minutes to switch out my new modem and I was provided with a receipt as proof of return for old modem.

Shannon Holliker

Aug 29, 2022

There needs to be a regulating authority that audits Charter/Spectrum or whatever other name they change to. This is collectively the most unprofessional, incompetent, and sad display of bare minimum service that exists anywhere.

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Questions & Answers

How long will cable /internet service be out??

Abbie Young | Oct 1, 2022
Elizabeth Rosario | Oct 1, 2022

My service was out 3 days ... on day 3 which was yesterday service had been restored... had to replace my router/modem. It had blown

Do you have an actual phone number for stores or do i have to sit through 20 minutes of 1-800 robot menus every time?

David Elgart | Oct 2, 2020
Luie Cardona | Oct 2, 2020

We all have to wait for someone to answer.

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Do they have the purple iPhone 11 128 GB in stock?

Beauty by Fatema | Oct 2, 2020
Rene Poirier | Oct 2, 2020

Sorry I do not know the answer to that probably give them a call

Can I get a new remote at the store in sanford

Janet Icenogle | Oct 3, 2019
RYANO “RHYNO” WARRIOR | Oct 3, 2019

Yes it you can call and they will send one to you right away.

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Can I drop off equipment here?

JOE ASAAD | Oct 3, 2019
Matthew Brimfield | Oct 3, 2019

Yes, this is full service center.

What is Bundled Services Lightning Internet WiFi Hot Spots Included ($75)? And what is the additional charge Internet ($10)? Are you charging twice for the same service?

Everybody's Got One | Oct 3, 2019
Matthew Brimfield | Oct 3, 2019

I think that's for the modem and router. The modem is $4 and the router is $6. The bundled internet is the overall plan for the internet that you have. Sounds like you have a plan from back when Brighthouse was still around. I'd recommend stopping by a local office and seeing if they have a different rate available. Yeah, that's what current spectrum customers bills say too. I think it's because the financial department still is up keeping Brighthouse contracts so payments can still be made out to Brighthouse and be accepted. It'll probably take spectrum years to get Brighthouses name completely out of the picture.

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