A Counseling & Psychotherapy

charles wilborne

My brother was trying to schedule an appointment and while on the phone, the patient coordinator Maria was very impatient with with my brother . Being that my brother had a stroke, and has a very hard time comprehending conversation from time to time, I felt she had not empathy and was very unprofessional sighing on the phone when my brother was having difficulty answering her questions. Prior to this phone call, I tried to make an appointment for my brother knowing of his disability and they refuse to let me make the appointment because of HIPPA laws . I wanted to know what HIPPA had to do with making an appointment, and the lady inform me that , this is the way we do things here. I informed them in the past that my brother might have problems communicating and they did not take it in to consideration. My brother also informed Maria over the phone that he had a stroke and he apologized for the inconveniences of asking questions and having Maria repeat herself. If the patient coordinator is unprofessional, I really have doubt that the establishment is worthy of treating anyone . I wish I can attach the telephone conversation for the world to see how unprofessional they handled my brother .

rocio hidalgo

I call to make an appt took all my infotmation , got a return call the next day ,Maria is a wonderfull lady , calling me 2x in a wk

Fariha Ahmed

This place is not worth it unfortunately. Like many other reviews, I'd concur that it is impossible to get an appointment.

sonia rodriguez

I just started therapy and I expressed to my therapist Susan lewinsky that I need a psychiatrist to right me a prescription for psych meds and anti anxiety and have had to wait one month. The psychiatrist called me from an unknown number and I had no idea who it was. Then she reported she could not see me. I rescheduled and I am still Waiting for an appointment. Then I call And have not received a return phone call. I am very disappointed at this time. My name is Sonos Rodriguez