Dr. Ashraf G. Elshafei

Category: Psychiatrist in New York

Address: 32-72 Steinway St, Queens, NY 11103, USA

Phone: +17182049720

Opening hours

Sunday: Closed

Monday: 10AM–5PM

Tuesday: 10AM–5PM

Wednesday: 10AM–5PM

Thursday: 10AM–5PM

Friday: 10AM–5PM

Saturday: 10AM–5PM

Reviews

K Y

Oct 6, 2021

Dr. Elshafei seems like a decent enough guy but his office and computer system are a complete disaster. He overbooks himself to the nth degree, which is fine if I get what I need at the end. Unfortunately the last time the pharmacies simply were not receiving prescriptions. I tried multiple pharmacies and the result was always the same. The last time I called the office the woman suggested it must be something I was doing wrong, but what part does the patient have in transmitting the prescription electronically? Absolutely none. It’s a shame because ElShafei is the only psychiatrist locally who accepts new patients and Medicaid. Too bad.

Shaun Dawson

Sep 15, 2021

I'm giving this office 1 star because Dr. Ashraf is knowledgeable and has great bedside manner. Unfortunately, I'm convinced that his office staff goes out of their way to make patients miserable! Hands down the worst customer service experience I've ever had... I relocated to another state recently. I've reached out to both the Brooklyn and Queens office via fax, text and phone, requesting my medical records and I still have not had the opportunity to speak with a human that can help me with this request. It's been almost a month now. At this point, I'm convinced that I need to send a bat-signal directly to Dr. Ashraf to get some assistance.

Nena Mladenovic

Jul 6, 2021

Very nice and professional Doctor. I would highly recommend this Dr. to anyone who needs help 👍👍.professional person

Mia Fraga Errecart

Dec 23, 2020

Let me be clear, I haven't even met the doctor due to the incompetence of the front desk that doesn't make appointments, doesn't do callbacks, doesn't even know when is the doctors next available appointment, doesn't know what's ADD ... I mean Dr. Ashraf find better staff this could be the reason why your new patients are going elsewhere .

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Questions & Answers

Hey how are you I'm out of my medicine and I'm trying to reach the office on the phone is no respond right now cannot lie I'm not at New York I'm in Indiana and I'm trying to get my prescription filled send it out here to some pharmacy no answer

Sherif Aly | Oct 13, 2021
aleena martin | Oct 13, 2021

I agree with u . It's not something new my dear. They do not care .as long as they get money.

I have been without my medication for over almost a week , I have been calling the office I get put on hold for a long time I keep asking for my results I keep getting different dates . I’m highly dissapointed on how I’m left without my medication .

Johanna Lopez | Oct 14, 2019
flor zaky | Oct 14, 2019

Hello, good afternoon! And why don't you go to the office? There are two, one in Astoria and one in Brooklyn. And what results are you looking for there is the psychiatric office

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