Virginia DMV Fairfax / Westfields Customer Service Center

Category: Department of motor vehicles

Address: 14950 Northridge Dr #3809, Chantilly, VA 20151, USA

Phone: +18044977100

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: 8AM–12PM

Reviews

Tyrone Turner

Sep 25, 2022

Never had this worst experience at any dmv before , everyone is just so Rude and unprofessional. They need to give their employees some training on how to treat clients with respect and also employees need to learn some manners.

Sumaiya Badshah

Sep 25, 2022

The Indian female staffs are so rude and mannerless.

John Snyder

Sep 21, 2022

Good experience. We made an appointment and were seen almost exactly on time.

Eric Mukala

Sep 21, 2022

Wonderful and beautiful job

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Questions & Answers

I transferred title to my daughter 3 yrs ago who cannot find the paper title now. Can she walk into a DMV to get a replacement the same day?

Gary Newlen | Oct 2, 2018
Joseph Zwickl | Oct 2, 2018

i did that about a month ago. i lost the title to my boat trailer. i showed them the registration and my drivers license and they charged me about $10. it took about 5 minutes once i got called up to the window

until what time i can take my driving test

Andrea Paniagua | Oct 2, 2018
Jeanine O. | Oct 1, 2020

The DMV stops taking driving exams 30 minutes before it closes.

I have moved from CT to VA, wish to become a resident of the State of Virginia. Could not get an appointment on line. May I visit you insisted?

Gonzalo R Suarez Sr | Oct 1, 2021
Suresh Babu Varadam | Oct 1, 2021

You should take appointment online before you visit there. Online appointments are taking longer than expected, but you can try different locations to see if you can find the earliest appointment. For now, no direct walkin's are allowed.

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How can I get new disability card

sadashiva shetty | Oct 1, 2021
Alexandra Quiroz | Oct 1, 2021

You need to go in person or mail an application. Try visiting the DMV NOW web page for more info! 🤗

My husband and I are both on the title of one of our vehicles. We would like to drop him and add our daughter instead. How do we do this???

Bethany Outen | Oct 1, 2020
Hassan Aitali | Oct 1, 2020

you will most likely able to do it just have all paperwork ready. ( car title, written statement of transfer such as bill of sale, obviously your licenses) and most of all make an appointment ahead of time as all Dmvs locations are by appointment only. and I advise you to check their website periodically for availability. Good luck.

Can I obtain a drivers license ai this location ?

Tony Craig | Oct 1, 2020
Mugunth Ragunathan | Oct 1, 2020

Yes , you need to take online appointment

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how old do you have to be totransfer an out of town drivers licence to a virginia drivers license

abe awad | Oct 2, 2019
David J | Oct 2, 2019

A transfer is possible but not guaranteed. You must meet the same guidelines as if you were applying normally. If you are from out-of-state and posses a valid driver's license, DMV may exchange your out-of-state driver's license for a Virginia driver's license if you meet the identity, legal presence, residency, and social security requirements and Virginia's driver education requirements, if applicable. If you are under 19 years of age, you will be required to show one proof of identity, one proof of legal presence, and two proofs of Virginia residency, along with proof of your social security number (if you have been issued one). Source: https://www.dmv.virginia.gov/drivers/#applying.asp

Do they do permit test at this dmv?

Marcus Smith | Oct 2, 2019
Pedro guardado | Oct 2, 2019

I'm sure yes

Had a verbal altercation with someone and someone took picture of my license plates. Is it easy to find out someone's address from a license plate or should I get new ones or what?

Jason Ayoub | Oct 2, 2019
Stacey Smith | Jan 4, 2022

Only if the person who took the pic works at the DMV or if a police report is filed and the accuser wishes to have charges assessed. Verbal altercation will likely not get much attention

Can i take my road test if i will just do walk in? Thank you so much!

marilou duero | Oct 2, 2018
Kiki Smith | Oct 2, 2018

I would advise making an appointment. I heard many walk ins turned away the day I was there due to already having enough walk ins/appts for the day.

I will turn 75 in November. What are my requirements to rent my driver's license? An in person renewal and eye exam? Anything else?

Nancy Musick | Oct 2, 2017
Nancy Musick | Oct 2, 2017

Renew my driver's license. See above question.

I need to drop off the tags from the previous car i sold. How can I drop this off to DMV?

JASMINE Park | Jul 3, 2022
Susan Forbes | Aug 2, 2022

Go to DMV walk to customer service desk advise person you need to turn in tags. Be sure to get receipt of this transaction.

How many questions in the exam?

vikas rafaliya | Jul 3, 2022
Pankaj Singh | Aug 2, 2022

10 sign questions and 20 other questions

I can get inspection

Berhanu Changere | Jun 3, 2022
Robyn Ramsey | Jun 3, 2022

No, no inspections.

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Do i need an appointment?

Matthew Camp | Mar 5, 2022
Gyeyock F | Mar 5, 2022

You need an appointment for Mondays and Fridays, Tuesday to Thursdays, you could just walk in.

May I walk in any time after 8AM on tuesday thursday or saturday for a permit test?

Rycal | Dec 5, 2021
Scott Gates | Dec 5, 2021

MWF Appointments make the process faster. The joint is miserable enough without waiting there for 2 or 3 hours.

Good afternoon. I have a friend who allowed their disabled placard to expire in 2018. They have completed the Disabled Parking Placard form and had it signed by their physician. Can this be summitted online or do they have to come in person?

Ayesha Shah | Dec 5, 2021
Hiren Patel | Dec 5, 2021

I think it requires to be present at DMV but still you can check on customer care number.

Do my parents need to accompany me for getting my license if I am 18? Or can I go alone?

Sehoon Park | Nov 5, 2021
Steven Calvaresi | Nov 5, 2021

If you're 18, you're an adult. There isn't anything you "need an adult" for.

Is an appointment necessary to return a handicap placard and id of a deceased relative at the Chantilly VA DMV?

Bob Rivera | Oct 1, 2021
Daniel Prichard | Oct 1, 2021

Idk but they are not doing walk ins until October 5

How do I make an appointment to get my driver's license? I already passed my driving test (behind the wheels), and I have my completion certificate too.

Phenivian | Oct 1, 2021
Jono | Oct 1, 2021

Make an appointment through the website, directions are clearly posted, but be prepared to wait a month for an appointment.

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What I need to bring to apply ID card

justice voice | Oct 1, 2021
Ashley Deck | Oct 1, 2021

Proof of residency and you're current ID, I believe.. dmvnow.com will give you all details needed.

Do both parents have to accompany a child who is under 18 to take her written driver's permit?

J K | Oct 1, 2021
Ashley Deck | Oct 1, 2021

No

i need a birth certificate asap as i am getting married in one month and just realized i do not have my birth certificate how can i get one asap

Penny Bowers | Oct 1, 2021
Joe Robinson | Oct 1, 2021

Wherever state you where born in has copies. That's the only way I know of. I had to go to MD to get a copy of mine. And don't put a protective sheet over it to keep it safe. DMV won't except it. I live in VA

Where can I drop licence plate ? Sold car

Jaffer Poonawala | Oct 1, 2021
Alexandra Quiroz | Oct 1, 2021

Go to your nearest dmv or mail it!

how i am going to replace my ID?

Alemayehu Guta | Oct 1, 2021
Eric Allen | Oct 1, 2021

You have to request it either online or in person at the dmv

I have an appointment for Driving license this afternoon at 5 :10pm, but the website says closes at 5:00pm. How to be sure?

Rossella Mainieri | Oct 1, 2021
Barry Priest | Oct 1, 2021

Since covid-19 and appointment only, their hours are longer than publicly posted. I had an appointment at 5:30pm and they were still open for it

I just sold a truck i need to turn in the plates do i need to make a apointment or is there a drop box or something ? THANK YOU

John Curran | Oct 1, 2021
Katt K | Oct 1, 2021

Your best bet is to look on the DMV'S website.

my license is suspended do to payment. do I need to wait 3 months for a new appointment just to go in and pay to re-enter the payment program?

Michelle Martinez | Oct 1, 2021
rashida colvin | Oct 1, 2021

I'm not sure about that. You have to set up an account t online to review details about payments. Sorry I couldn't help more

Hi, My name is Anwar Iqbal. I applied for the renewal of m licence more than two months ago. My case was sent to Richmond. In November, I received a response saying my case has been approved. I should revisit the place where I applied.

Anwar Iqbal | Oct 1, 2021
Jodhbir Jasrotia | Oct 1, 2021

After approval you need to go to DMV but you need appointment.

I did an appointment a couple of months ago but I lost the information about date and time of the appointment, how can I find out that info

Walter Reyes | Oct 1, 2021
Fan Meng | Oct 1, 2021

They should sent you an email about the appointment, so search your email inbox and see if it is still there

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I have a leased vehicle and did not receive anything regarding renewing my license tags. How do I get new stickers?

Karen Rybicki | Oct 1, 2021
Rececupp | Oct 1, 2021

If you have the ability to handle registering your leased vehicle, you can access your account at the DMV website and renew online. In person visits require an appt, which can be scheduled online. The problem is that the appts go fast. Online is recommended.

Do I need appointment to change address on my license ( due to COVID)?

it's me | Oct 1, 2021
Sean Dawson | Oct 1, 2021

Unfortunately yes. Until our Overlord Governor releases restrictions from Covid. Current wait times are 3 months (make sure you have proper documentation) when you do finally get in there. I will say after the 3 month wait period appointments are relatively timely.

I purchased a used PWC for parts with no Title. I have now fixed the jetski and would like to register it. Can you register it without a Title? If not, how can I get a title for it?

Rick C. | Oct 1, 2021
Tony Craig | Oct 1, 2021

You can get the title and registration process online at GoOutdoorsVirginia.com .

How can I get a PIN when trying to establish my account ?

Sally Piper | Oct 1, 2021
Ajit Rajappan | Oct 1, 2021

I believe the process is you Order it online and they mail it to you

Hello, I lost one of my license plate for one of my vehicle. Can someone let me know how i can get a replacment?

Mohammad Rahim | Oct 1, 2021
Shankhajit Ghosh Dastidar | Oct 1, 2021

You could go online to the VA DMV website and order replacement plates.

Is this DMV allow walk-ins ?

Ranjith Kumar | Oct 1, 2020
Niraj Kumar | Oct 1, 2020

No.only appointment

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Hi I already trade in my Toyota 2001 in Billpage Honda let me now how can I return old license place to DMV

KL N | Oct 1, 2020
Hassan Aitali | Oct 1, 2020

Hi LP, for that small of transaction you will easily find a spot online , so again I advice to check periodically to book an appointment prior walking to dmv . to book an appointment please visit this website: https://www.dmv.virginia.gov/onlineservices/appointments.aspx

I need to get a new license because I lost it this past weekend, is that even possible right now? Nobody picks up when you call, and it seems like you can only come the the DMV building if you have an appointment. Next open one is August 28th.

Tyler Gambone | Oct 1, 2020
C Amsden | Oct 1, 2020

I actually was only able to get through to them through their Facebook page. I tried calling and email and was not successful, but the response on Facebook was pretty quick. They were able to work me in within a few days.

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Has anyone else gone in the same day they turn 15 and a half and been turned away because their computers say you aren't old enough? I was born Sep 16 04 and I went in March 16 20 3hrs after the time I was born and they denied me, even on Mar 17.

Jacob Darity | Oct 1, 2020
Gabriel Garcia | Oct 1, 2020

No, haven't had the worries of a 15 year old for some time unfortunately. Cool story though.

I transferred from NY to VA. VA DMV asked me for my NY title which I never had but I was still able to register my car. I found my original title issued from Georgia and now I want to sell my car. Can I use my Georgia title to sell the car.

V Alexis | Oct 1, 2020
Becky Northcutt | Oct 1, 2020

Registration is proof that youve paid taxes in the state where the car is. Title is proof that you own the car. That should be the only title that exists so it's what you need to sell the car, but you can access DMV online to be sure.

Is it busy saturday morning?

Muj Mas | Oct 1, 2020
Gabriel Garcia | Oct 1, 2020

Yes, it's the DMV.

How can I get a replacement decal? We inadvertently put one on the wrong car! Thank you.

Kim Finan | Oct 1, 2020
Jonas Cruz (Jones) | Oct 1, 2020

You need decals for both cars. $1 per car. Try online or by phone. If you are near Fairfax city hall, try the Select office inside city hall. If all else fails, find a DMV Connect or 2Go. If that doesn't work, then bite the bullet and go to a Dmv customer service center. Good luck.

What is the process if I want to convert my Ontario (Canada) license to VA license?

parneet sandhu | Oct 1, 2020
Bengt Ljungquist | Oct 1, 2020

You need to pass a vision test: https://www.dmv.virginia.gov/drivers/#eligibility.asp

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Do they do emissions at this location?

Bambi Grimes | Oct 1, 2020
Becky Northcutt | Oct 1, 2020

Search for emissions tests on google maps to find gas stations and repair places that do them

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For how long I can drive , with my license expired?

Virginia Gajardo | Oct 1, 2020
David J | Oct 1, 2020

Unless you're military serving overseas you're not eligible for an extension past the expiration. If you are caught you could face up to $1000 fine or 90 days in jail, though possibly only a $100 fine. If you're trying to renew after the license has expired you'll likely have to retake the tests, etc. If you plan to drive with an expired license and the vehicle you're driving is registered under your name then a cop just running random license plates may catch you. Not worth the risk in my opinion.

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Hello there, I just purchased a new car and trade in my old one with the car dealer. What I should i do with my old cars plates? May I keep them ? Do I have to turn it in some where ? please advise. Thank you?

Maggie Saeed | Oct 1, 2020
John Moore | Oct 1, 2020

Usally just take to DMV you might be eligible for a partial refund on the old tags.

Can I just walk in and take learners permit without appointment?

Flirt Dagod | Oct 2, 2019
Bhojraj Shrestha | Oct 2, 2019

Yes but u have to pass knowledge test first

Do we have to get a new Driver's License, my License expires 4/13/2020. Heard on News that we all need Driver's License with a STAR on the right, is that correct .

Gita Kumar | Oct 2, 2019
Hyeon Im | Oct 2, 2019

You don't need REAL ID for domestic flight until it becomes mandatory in October 2020. When you renew your lucense before it expires on 4/13/20, you can apply for REAL ID.

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Trying to switch my car over to VA from WV. If there’s 2 names on the title and there’s “or” in between do both people need to be present?

Sara Emmerson | Oct 2, 2019
David J | Oct 2, 2019

From what I can find it seems both people are required to be present with valid identification. "The Virginia Department of Motor Vehicles (DMV) requires that both the owner and the added owner go to the DMV to complete this process. " Source: https://itstillruns.com/add-name-car-title-virginia-6555324.html

Daughter purchased a car and mother was cosigner. My daughter is on her own is still on the car title and wants off the title. Wife drives vehicle. The two do not speak. Can my daughter remove herself from the title without wife's sig?

Tucker Smith | Oct 2, 2019
David J | Oct 2, 2019

No, the car either needs to be paid off or refinanced. (https://itstillruns.com/remove-car-title-through-dmv-6088316.html). The mom would need to go refinance the car with just her name. It's near impossible to do what you want even in a divorce because both parties willingly signed the document. (https://info.legalzoom.com/can-im-getting-divorced-cosigned-exs-truck-20848.html) I am not a lawyer, and this is not legal advice. Good luck.

I need to renew my license from Maryland to VA what do I need to do?

Jorge Cruz | Oct 2, 2019
Edwin Wiles | Oct 2, 2019

If you are from out-of-state and posses a valid driver's license, DMV may exchange your out-of-state driver's license for a Virginia driver's license if you meet the identity, legal presence, residency, and social security requirements and Virginia's driver education requirements, if applicable. See this web page: https://www.dmv.virginia.gov/drivers/#applying.asp

I am lost my driver license can get a replacement?

Harry Sath | Oct 2, 2019
Pedro guardado | Oct 2, 2019

Yes sure just go there and you'll get another one or go online

What r the operatio. Hrs fro Mon to Fri. When will they close for Christmas & New Year?

Nasreen Waseem | Oct 2, 2019
Edwin Wiles | Oct 2, 2019

https://dmv.dc.gov/page/holiday-closing-schedule-016 Normally M-F 8-5 Sat 8-12 noon Sun Closed Closed both Christmas and New Years

I got Drivers temporary learners Permit in other state for three months.Can I get Drivers learners permit(DL) card in VA by showing the temporary permit and address proof.

Lakshmi G | Oct 2, 2019
Pedro guardado | Oct 2, 2019

I'm not so sure about it? The only thing that I know is with the driver license from other state and addres proof. You might want to check their website. https://www.dmv.virginia.gov/drivers/#applying.asp

Can we return our EZ Pass at this service center?

Granville Rouillard | Oct 2, 2019
Bhojraj Shrestha | Oct 2, 2019

No. They just sold ez pass

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Do I need to take a test to renew since my license expired on yesterday

Nadine Madison | Oct 2, 2019
Edwin Wiles | Oct 2, 2019

I wouldn't think so, but you'd do better to either check their website or call. I went in the day my license expired, and didn't need a test.

moved from MD to Centerville,Va, where I should go to register my car?

Kyung-koo Kang | Oct 2, 2019
Edwin Wiles | Oct 2, 2019

You have two choices. There is a DMV office in the Fair Oaks Mall, and another in the Westfields area. As a new resident, I'd recommend the Fair Oaks Mall, as it is much easier to find. Both offices are about equally busy, so wait times are about the same. The Mall has another benefit. If the line happens to be very long, you'll still be inside, protected from the weather. The Westfield's office is a separate building, so you can find yourself standing out in the heat/cold/rain.

HOW TO FIND MY VEHICLE REGISTRATION FEE

Shirley Weslander | Oct 2, 2019
Edwin Wiles | Oct 2, 2019

https://www.dmv.virginia.gov/webdoc/pdf/dmv201.pdf This document lists the bare bones. You would do well to look at the VA DMV website for additional information. As there can be additional fees or other costs. https://www.dmv.virginia.gov/vehicles/#vehiclereg.asp

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Is it typically a long wait to renew your Driver's License?

Elizabeth LaRose | Oct 2, 2018
Pedro guardado | Oct 2, 2018

Is depending how's busy they are! Some times is to much

I was issued only 1 license plate which i paced in rear of my car. Is it mandatory to have license plate on both rear and front?

Rajesh M.P | Oct 2, 2018
william schouviller | Oct 2, 2018

Unless the vehicle is a motorcycle, trailer, or semi-tractor you must display a front license plate if it is registered in VA.

What do I need to do to return tags?

Michael Hunt | Oct 2, 2018
Edwin Wiles | Oct 2, 2018

The last time i had to do it was over 10 years ago. At that time, i walked in with the plates. The person at the greeting desk who helps make sure you have everything and gives you your number said i could just hand them to him, and he'd take care of it.

HOW TO TAKE LEARNERS PERMIT TEST AFTER FAILING THREE TIMES

Gregory Holland | Oct 2, 2018
Natausha Sorrell | Oct 2, 2018

You can't you have to take a course through a driving school. After you pass the course you can retake the test for your learners.

I updated my DOT medical card what do I have to do at DMV to make sure my license isn't drop down to a class C

derek clifton | Oct 2, 2018
Bobbie Price | Oct 2, 2018

You have to report it, or make sure its showing on your records. You can check this online.

Can you get your birthday certificate at the DMV? Do you get it the same day?

Michelle Lopez | Oct 2, 2017
bibi b | Oct 2, 2018

write to the State you were born in for a birth certificate copy

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