Suncoast Property Management, LLC

Category: Property management company

Address: 5711 Richard St Suite 1, Jacksonville, FL 32216, USA

Phone: +19045175939

Opening hours

Sunday: Closed

Monday: 8:30AM–5:30PM

Tuesday: 8:30AM–5:30PM

Wednesday: 8:30AM–5:30PM

Thursday: 8:30AM–5:30PM

Friday: 8:30AM–5:30PM

Saturday: Closed

Reviews

Andrew Kounlabout

Sep 26, 2022

Heather baker has changed the experience with renting through Suncoast for us. She has always answered all of our questions and has taken care of everything we needed dome to make moving in a breeze.

Kenyara Miller

Sep 26, 2022

I had a 12 month lease with Suncoast. My last 3 1/2 months of my lease my AC gave up. I called numerous times and eventually someone was sent out but they couldn't figure out the problem. Allegedly I need duct and installation work. I was told there is a shortage of the supplies I needed and they could not get them until October. I waited a month in 100 degree weather until I decided to call my own servicer. After talking to 4 companies I was told there may be a shortage but that does not mean the supplies are not in. Called Suncoast and talked to Michelle to tell them that the supplies are available and I was blatantly told that the owners( Mr. & Mrs. Fries) would not approve the repairs and I should get government assistance, fans, and blackout curtains to deal with it. I even offered to pay for my own provider to tell me what was wrong with the ac and was told it had to be one of their vendors. Every vendor they sent out told me it was a different problem wrong.During this time I was sent numerous notices about being able to renew my lease, which I wanted to do because the ac was supposed to be fixed. Still paid rent with no late fees Decided to send a 7 day repair notice and I was told I could no longer renew my lease by Dashawn and if I wanted to leave out of my lease I would have to still pay 2 months in advance. Because of the heat mold started to grow and in the lease it says do not handle mold in certain areas yet I was told I had to clean it myself or be charged for them sending someone. My last 2 months I was threatened with eviction yet they never sent it because they knew they were in the wrong. I offered to allow them to keep my security deposit to allow me out of my lease and was denied. Now I am waiting for my court date, not only did they break my lease, the law, they have broken numerous housing violations including retaliation. Update: called over a week ago after their comment to my review, left a message no call back from Brittany like I was told I would.

Paige Renner

Sep 24, 2022

I can never reach anyone with Suncoast to discuss open service requests. Calls, texts and emails are not returned. This is the second time my AC has broken this summer. The first time it took 3 days to receive service and now it has been 5 days. They are unprofessional and unavailable.

gavin blanton

Sep 21, 2022

Recently just moved to Florida and SunCoast has a ton of homes that we are interested in but no matter how many times we call or email them we never hear anything back. We have tried to contact them for over 2 weeks now and still nothing, this is very disappointing and it’s making it very hard on us to find a place to live. I have tried to call that same number multiple times as well. Still no answer whatsoever, says the person I’m trying to get ahold of isn’t available and to leave a voicemail. Not a single callback , email or answer. Ridiculous.

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Questions & Answers

What qualifications do you require for an approval?

Suncoast Property Management, LLC | Dec 5, 2021
Suncoast Property Management, LLC | Dec 5, 2021

All applicants must be able to show that you make a combined household income 3 times the rental amount. There can be no violent crimes in the last 7 years. You cannot owe money to a landlord or have an eviction on your credit in the last 4 years. In some cases, an additional holding fee may be required.

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Need to know if this agency is worth my time??? I see a lot of bad reviews...🤔

jamie sesler | Oct 2, 2018
Barbara Norman | Oct 2, 2019

NOOOO...DON'T DO IT...PLEASE!!

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Will you allow me to enter into a lease for longer than one (1) year?

Suncoast Property Management, LLC | Dec 5, 2021
Suncoast Property Management, LLC | Dec 5, 2021

Yes, in most cases we welcome longer lease periods.

What is the minimum lease term that Suncoast Property Management accepts?

Suncoast Property Management, LLC | Dec 5, 2021
Suncoast Property Management, LLC | Dec 5, 2021

All of our lease terms are for a minimum of one (1) year.

What do I need to move into a home, once approved?

Suncoast Property Management, LLC | Dec 5, 2021
Suncoast Property Management, LLC | Dec 5, 2021

A full holding fee (No Cash or Personal Checks) will be required 24 business hours after you’ve been approved, the home will come off of the market and not be available to show to another potential tenant. You will need to pay the 1st months’ or proration rent prior to occupancy. Once you are formally approved, your Full Holding Fee is non-refundable. You will have 14 days to move in after your approval only on rent ready homes.

What forms of payment do you accept?

Suncoast Property Management, LLC | Dec 5, 2021
Suncoast Property Management, LLC | Dec 5, 2021

We only accept money orders or cashier’s checks to pay the holding fee. For all other items to be paid, we accept checks, credit/debit card payments (for additional fees), cashiers checks and money orders.

Do you accept cash payments?

Suncoast Property Management, LLC | Dec 5, 2021
Suncoast Property Management, LLC | Dec 5, 2021

No, we do not.

Why do the outside of your property at east 45th street look horrible. The grass has grown tremendously and there is trash all over it. Rental properties aren't supposed to look bad upon viewing.

Rosalind Perry | Oct 2, 2019
Will Ellis | Oct 2, 2019

Because Suncoast is managing it

How long does it take for my application to be approved?

Suncoast Property Management, LLC | Dec 5, 2021
Suncoast Property Management, LLC | Dec 5, 2021

All applications take up to ONE WEEK to process. An application will not be processed until all required documents have been received per applicant (ID, Social Security Card, 1 month of Pay Stubs, Government Award Letter, Child Support Order.) You will be contacted by a member of our office staff once your application has been approved or declined. Your leasing agent is not authorized to give an approval or a move in date. Applications do not constitute an approval.

I am seeking a phone besides the one listed that goes straight to an automated message that says they are unavailable. Can anyone help

Kiana Thomas | Oct 2, 2019
Amanda Brown | Oct 2, 2019

They are closed on Saturday and Sunday. They will reopen Monday at 8:30am.

What is the application fee?

Suncoast Property Management, LLC | Dec 5, 2021
Suncoast Property Management, LLC | Dec 5, 2021

Applications are online only. Online applications are $75 for each occupant 18 years and over, and $100 for a guarantor. No discounts are given for additional applicants.

How does the application process work?

Suncoast Property Management, LLC | Dec 5, 2021
Suncoast Property Management, LLC | Dec 5, 2021

An application must be completed for each occupant 18 years of age and older. A non-refundable application fee must be paid by each applicant before your application will be processed. All applicants are required to present a valid government-issued ID. Non-U.S citizen applicants may be required to present additional documentation showing the applicants right to live in the United States through the end of the lease term. An application does not constitute a lease agreement or offer to lease. No lease shall exist unless and until Landlord and Applicant execute a lease agreement and applicant pays all required funds. Falsification of any information on an application may result in Applicant’s automatic denial. If an applicant is denied for falsifying paperwork, Landlord may retain all holding fees and fees paid. Landlord and Landlord’s agents are committed to providing equal housing opportunities to all applicants.

How quickly can I move in?

Suncoast Property Management, LLC | Dec 5, 2021
Suncoast Property Management, LLC | Dec 5, 2021

Your move in date depends on the status of the home. If it is “rent ready”, then you have 4-5 days to move in from the holding fee date. If your new home is currently being worked on, then the move in timeline will vary. If you have a HUD voucher, the move in process may take more time than usual as we have to wait for Section 8 to schedule the home inspection with us. After the HUD inspection has passed you will have 7 days to move in.

Do you accept people with a past eviction 3 years ago?

christopher williams (blackninja) | Oct 1, 2021
Suncoast Property Management, LLC | Oct 1, 2021

We accept evictions if they are 4 years old or older and if the landlord debt is paid, if any.

Do you all accept section 8

Keke Toro | Oct 1, 2021
Suncoast Property Management, LLC | Oct 1, 2021

Yes, we accept Section 8 but only specific properties! You can always look at the rental property listing description to see if Section 8 is avaliable.

How do I apply on line for a 2 bedroom

Bertha “Connie” Harris | Oct 1, 2020
C Rod | Oct 1, 2020

Go directly to their website, there is a link "Apply Now", from there you can apply.

Is this place for real or a SCAM? I have called texted and emailed for 2 days and no answer. Seems like a scam to me

David Haas | Oct 1, 2020
Suncoast Property Management, LLC | Oct 1, 2020

We are real! I'm sorry to hear you've had trouble getting in touch. The contact information on our Google Business Profile is the best way to reach us.

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I'm looking to relocate from Georgia to Jacksonville, Fl but it is so hard to find an apartment that will accept my application. Do ya'll help people who are relocating from another state?

Nesha R | Oct 2, 2019
Selina Williams | Oct 2, 2019

Hi Bella, I just relocated from the US Virgin Islands a year ago and eventhough it was a rough time for me. I did not had a problem seeking an Apartment or should I say Housing with SunCoast Properties. They are very nice people that is willing to work with you.

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Do they accept past evection 2 years ago?

chantel Jackson | Oct 2, 2019
Chico Pico | Oct 2, 2019

They took me and I was convicted felon but it had been like 7 years however as long as you don't have a criminal background I think that's really what they're looking for so only thing I can suggest is just try it

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am i the only person who has gave a deposit never gets an answer from anyone and am still waiting a month later to move into a unit???? the professionalism is horrible. they give u an email phone number address text call email and STILL no response.

Maria | Oct 2, 2018
Chandler Janger | Oct 2, 2018

I looked into this and we have been talking to you as early as today. We are waiting on you and have been ready for your move in since last week.

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If your relocating from out of state can you pay a full years rent until you get situated in Florida?

Cynthia Benoit | Sep 1, 2022
medusasworldofstone | Sep 1, 2022

I'm sure they won't mind but maybe try calling them. They are quick to answer the phone and put you with the right person. Good luck, you're going to love Jacksonville.

If you don’t have any credit like never had anything in your name and no apartment history can you still be approved ? Will you just have to pay a higher deposit?

saleena searles | Jun 3, 2022
Rhonda King | Jun 3, 2022

Saleena I'm not sure, but google their renters qualifications. If you're ok with and apartment Google second chance rentals in Jax

Is this a good company to rent from and how do you all get someone on the phone from sun coast?

Erquandra Collier | Nov 5, 2021
Angela | Jan 4, 2022

If you have other options to rent , I would go with them and avoid Suncoast at all costs!

Are they just extra disrespectful all the time unprofessional

Benita Blyhers | Oct 1, 2021
Angela | Jan 4, 2022

YES! Yes they are!!!

Do they have any section 8 properties?

Stephanie Laws | Oct 2, 2019
Betty Mobley | Oct 2, 2019

Yes they do !! Very patient and caring people !!

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