Paradise Island

Category: Apartment building in Southside, Jacksonville, FL

Address: 7651 Paradise Island Blvd, Jacksonville, FL 32256, USA

Phone: +19042077392

Opening hours

Sunday: 1–5PM

Monday: 9:30AM–5:30PM

Tuesday: 9:30AM–5:30PM

Wednesday: 9:30AM–5:30PM

Thursday: 9:30AM–5:30PM

Friday: 9:30AM–5:30PM

Saturday: 10AM–5PM

Reviews

Mary Green

Sep 1, 2022

I have enjoyed the community. Quiet and feels safe where I am. I reduced the number of stars because I have placed 7 maintenance request since moving in in March and nothings has been done about it. The person who lived there before me must have had pets because the wood on the patio is saturated with urine. I requested to have it replaced however no one has contacted me about to. They came out once and pressure washed it - “Wood”. 🤦🏾‍♀️🤷🏽‍♀️. But I appreciated the efforts. Unfortunately it needs to be replaced.I am unable to use the patio area because of it. The request ask that someone call me to enter the unit with me so that I am able to direct them to my concern (not that they can’t smell it). No one has called and no one has entered (yes I have cameras). Other than that it is an ok place to live.

Towanda

Aug 30, 2022

We have lived here over 10 years and never experienced any problems I am reading about in the reviews. Maintenance has always been prompt . My calls are always answered. I have always been treated with respect. Any negative occurrences have always been swiftly dealt with. It has always felt like home . No complaints, Thank you Paradise Island for all your hard work to give us a pleasant experience and a nice place to live we appreciate your hard work! 💐

Hope

Aug 24, 2022

My husband and I haven’t even moved in yet and are already second guessing our decision. After being approved for our unit and signing documents 2 weeks ago our move in date was scheduled for Friday, 08/26. We’ve been in constant contact via email and phone calls to ENSURE everything was ready for move in. Today, 2 DAYS before we were supposed to move in, my husband receives a call that our unit will not be ready for move in due to new counters needing to be installed. After being told there is nothing that can be done and we now need to wait an additional 5 days before we can move in, no offer for a discounted rent or anything. Honestly worst experience and there was NOTHING they could do to even rectify the situation. How have we been in contact for the past 2-3 weeks and nothing was said about new countertops needed for the unit? Now we will be living out of boxes for another week and have to reschedule so many things. Not a good look for Paradise Island.

Alfredo Rodriguez

Aug 2, 2022

Really nice place, great location allot of shops, stores, restaurants and much more in the area. Makebit super convenient.

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Questions & Answers

Can someone pick up the phone in the office that would be great

Jacqueline Reed | Oct 2, 2017
Joshua Hemingway | Oct 2, 2018

I'd suggest moving.

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Having a problem getting the phone answered to try and find out why my rent is being significantly increased.

R | Oct 2, 2018
Becky Burrows | Oct 2, 2018

They dont answer the phone because the office is unorganized. Worst property management ever!

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Could there be assigned parking? As in, one spot dedicated to one household. I would like to come home to a spot that's near me home. I come home at Midnightish and have to park 3 apartments down. I'm scared for my security.

Mandy O | Oct 2, 2019
Andrew Barnes | Oct 2, 2019

Not to mention the lawn company thinks its a good idea to blow the leaves into the parking spots

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Is anyone else, current and former residents, finding it difficult to get resolution to billing errors?

noel thackeray | Oct 2, 2018
Pat George | Oct 1, 2020

They pad their fees...claim you owe...going to parent co in TN does nothing...time to call media bbb, atty general office

Are the people here as nice as they seem?! The neighbors helped me when I moved in and introduced themselves..... very unexpected!

RJ Miller | Oct 2, 2018
Adrian Whitaker | Oct 2, 2018

I was lost and a guy he'll me find my way to where in was going very very friendly people never seen so many friendly people in one area

Why can’t the management do something about disrespectful tenants?!?! I’ve called and ask them to speak to the above tenant about all the stomping and banging but they said she has three kids and only had them every other weekend so I guess it’s ok.

Amanda Crawford | Oct 1, 2020
Rachel Ann | Oct 1, 2020

They wont ever do anything. I complained for an entire year, sometimes several times a week. The office justified it by saying that they had loved there longer than us. I even called the cops. Nothing was done. Do not renew your lease.

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I have my first billing for water and sewer. Do you send the payment directly to Conservice or pay it along with your Rent?

Rosalyn Chapman | Oct 1, 2021
Paradise Island | Oct 1, 2021

Hello Rosalyn, the water and sewer bill will automatically show on the Paradise Island resident portal on the first of the month.

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I love these apartments but now because my car is towed because there’s never parking here I’m not going to lease another year I’m going to move somewhere else. I have a newborn that I have to carry almost a mile Just to get home. Unacceptable!

Brecia Settle | Oct 1, 2020
Paradise Island | Oct 1, 2020

Hello Brecia, I have tried to reach out to you in regards to your concerns about parking and also speak to you about your towing experience. We do our best to make sure all residents are aware of our community policies and procedures when it comes to parking and guest as well. Please give me a call when your available . I would like t speak to you soon. Stay safe and well. Paradise Island Staff

Is it normal to have to call maintenance 6 times to resolve an issue with the a/c? I've been here LESS THEN 2 MONTHS

Deborah Covert | Oct 2, 2019
Deborah Covert | Oct 2, 2019

6 times now & still not fixed the last guy said it was a really old unit & we had a leak....

I have called the office many times over the last couple of weeks and no one has picked up. I have left 4 messages to discuss a letter received from Donna Kleer asking for clarification pertaining to my lease cancellation due work lost.

Mike Terrill | Oct 2, 2019
m0zzarella | Oct 2, 2019

I would just go to the office personally

We are looking for a 2x2 apartment in this area soon. On paper this looks good but 4 stars 8 mo ago and 1 now. What is the truth?

Jeff P | Oct 2, 2019
Andrew Hampton | Oct 2, 2019

I actually enjoy it here. If you want to talk to a rep, I HIGHLY suggest you speak to Glenda in the main office. She is a professional that won't jerk you around.

Since no one is answer the phone at the office. I live in apartment 6101 there has been a water main leak in from of the building and has been leaking for over a week now and no one has come out to fix it. Water bills going up!??

Robert Murphy | Oct 2, 2019
Courtney Rubio | Oct 2, 2019

Something happened to me like that , I had to call and remind them 3 times !! It's best of you go into the office and speak with someone. There might be someone to help immediately.

Why are there so many fake reviews?

Mike MacD | Oct 2, 2019
Pat George | Oct 1, 2020

The negative reviews have many truths

Why are these apartments so terrible?

Mike MacD | Oct 2, 2019
Rafael Dalmau | Oct 2, 2019

Not true, Very nice place to live!!

Do you still have to pay to use the fitness gym at the main clubhouse?

Eva Love | Oct 2, 2018
Rico Williams | Oct 2, 2018

No. First key fob is free and you use the key fob for new luxer package room!

Can you have a contained enclosed firepit

Bobby Burt | Oct 2, 2018
GLENDA FORREST | Oct 2, 2018

No.no open flame grills or fire pits

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