Address: 10431 Radar Court, Fort Myers, FL 33913, USA
Phone: +12397853040
Sunday: 5AM–12AM
Monday: 5AM–12AM
Tuesday: 5AM–12AM
Wednesday: 5AM–12AM
Thursday: 5AM–12AM
Friday: 5AM–12AM
Saturday: 5AM–12AM
Chelsie Caseres
Avoid this place . Lady up front was super rude and no help at all . Short blonde her name started with an M . Had not a nice bone in her body automatically had an attitude when I walked and proceeded to tell me she didn’t care what I used online .
Iggy P
It took me 1:3hr and 30 min to get the car, and even then I had to wait for my car to be ready! When I saw the car (Jeep Wrangler) it stunk on pets and was not clean, not to mention that the car was very beat up, old and was missing pieces (like gas cover and inside door handles)! I picked another smaller car but most of the available cars were old. You need to get a shuttle from the airport to Fox and for me that should be the only struggle with a car rental place - when you add all others it is not worth the trouble. Too many issues and staff is not that nice!
Scott Bates
Great service
Tess Stage
When the bus from RSW pulled into the Fox Rental parking lot and we noticed their building sign looked like it had been set on fire in the past, that should've been our warning sign. Our second red flag were the numerous customers walking out of the office building shaking their heads, looking severely annoyed. From our experience, the check-in process took a long time and was very confusing being that we had made our elections of what we wanted ahead of time. We should've been able to just pick up the keys and go. The return process went smoothly but it was the stack of confirmation papers we received, of which none of the totals matched. Additionally, these totals did not match the amount charged on our credit card. The whole rental ended up being far more than estimated at the beginning. Overall, not worth it given the many other rental options for the area. Some people in these reviews seemed to have good experience so kudos to them. But for the majority of those renting when we did, it was not the same. **UPDATE: We used Alamo our 2nd year going to Ft Myers and 5 STARS. Highly recommend for their service.
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I had the worst experience of my life with Fox. Reserved a van months in advance and get there to be rudely told after an hour and a half wait,that they still didn't have any vans and it wasn't their problem! There were at least 6 others in line with the same experience. " Sorry,we don't have a car for you,even though you reserved one!" I will NEVER again use or recommend Fox. I guess sometimes saving a little money is not worth it.
Thaks, is my work
You can't. We tried several times. When we finally got there we asked them how we could call them directly and they said we couldn't. It's a pretty yucky company. I will never ever rent from them again.
The clerk mentioned how the old people would kill us in a compact car. AGEISM is as bad as racism! I ought to contact the FL atty general on these folks.
You will have to call them!
I'm sorry, I don't know her name
No idea. Good question.
Kim Sorensen. If you are thinking of renting go ask for Beatrice Ortiz, she is my wife and will take care of you and let you know the deposit for car rental. My wife says it will be $500 on a major credit card that will be refunded. If it's an out-of-state license it's $150 deposit major credit card. They are both refundable at the time their vehicles returned
You can modify your pick up time.
I dropped my car off at 450am and had a shuttle pull in right in front of me to take me to the airport.
You take the car to were you got it and they take it that's all no paper work. You get shuttled back to the airport it's easy as that great experience.
Do not use fox rent a car! They are wrong on so many levels! Just trust me and dont use them
I can only say that my deposit was refunded at the time I returned the car.
No there is not. You cannot leave the vehicle there because you are responsible until someone actually takes the keys from you. They are open from 4am till 1am the next morning
I believe they close at 11:30 pm. I would call their customer service number to be on the safe side. Good luck.
Not that I know of.
Gas at Fox is like any other car rental agent. Buy up front for convience and bring back empty or fill up before you return car - but bring your gas receipt.
Return back to Fox and they have free shuttle service to the airport terminal.
Greg, I am sorry that you're having this experience. This Google site isn't run by Fox though, so they are not going to respond. You're going to need to go directly to them. I got my deposit back within 48 hours. Call or go directly to the Fox website.
It's a deposit, return the car in good condition and the refund is applied
Me and my wife have used fox Rent a car a couple of times never a problem👍👍👍😎
It was less than a half hour.
Rented a car from them today, never again. $700 quote became over $1100 and we didn't get the car we ordered, it was a downgrade.
They lie.
I agree with Frank. Pay a bit more for peace of mind and good service.
If you rented directly from them you can cancel on the website
You have to walk access the street anti the left 9f the parking garage
Yes, you can. You have to cross the street to your left, you have to walk for about 5 minutes, it's kind of tricky to find the place, you may want to ask at an airport employee. The shuttle stops every 10 minutes, I am not excatly sure but I believe the sign on the Shuttle is not Fox Rental, you have to ask to the first shuttle driver that stop there.
That depends on various factors including the car, dates, location. Check their website for rates. They were the cheapest when I needed a rental car a could of months ago.
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