Address: 507 Horsham Rd, Horsham, PA 19044, USA
Phone: +12156757212
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–6PM
Wednesday: 9AM–5PM
Thursday: 9AM–6PM
Friday: 9AM–5PM
Saturday: Closed
Dan Cook
Been using this agency for about 8 years now. It has always been a quick and easy experience. Recently Mark really helped me out with a total claim on one of our cars. There was an issue with the paperwork which caused a delay in the funds being released. Mark went out of his way to help me out. The funds were released same day with Marks help. We have three cars and our house insured with them, and I see no reason to look elsewhere. Would recommend!
Theresa Williams
I just got off the phone with Peggy from State Farm. I have also interacted with Mark many times. They both always answer my questions in a pleasant and helpful manner. I'm grateful for their care and attention! We've been with State Farm for over 30 years and this office specifically for over 10 years. Highly recommend!
cristina garcia
y far the most incompetent insurance Agency I have ever encountered. Transferred To Randy Janiszewski's office since November 2019 they never submitted my transfer of insurance information to PennDOT. I informed them of this in Oct 2020 when I got stopped by the police for not having insurance. Called them immediately and still, they never sent the proper paperwork to PennDOT. In Sept 2020 I had a house fire which was a disaster when I called to inform the agency Peggy said she did not know how but it was not in my renewal I was livid she had no explanation but that she was sorry. Dec 2020 I got into a fender bender when I went to get a car rental I had no rental according to Peggy she said maybe the guy Mark made an error and again she apologized for how unprofessional. And to top it all off I recently attempted to renew my registration, It was SUSPENDED. When I called to inform this horrible agency, Peggy was very dismissive and redundant repeating that she sent it, and that she would resubmit the proof if insurance. I waited an entire week before receiving an email stating that she email the accurate information to PennDOT. On Friday 4/29/2021 I got STOPPED again by the police this time for a suspended REGISTRATION After pleading to the officer and shoeing him all the proof I had. Thankfully he did not confiscate my vehicle, nut gave me a $300 ticket for a suspended registration. Randy's agency still never sent the paperwork. I could not work or move my car until this situation was rectified I called PennDOT this morning to confirm if they had received anything. NOTHING. I called and spoke with Peggy which again she adamant that she sent the proof of insurance in I had to call State farm after being on them for two hours. Finally, I call PennDOT and make a conference call so that they can tell this agency that they have not received anything. It got to the point that I had to do the work for them after PennDOT gave me instructions on what to do. I needed the NAIC number in order to complete the process. I called back and to my dismay, the owner herself Randy Janiszewski answered the phone I asked for the number she proceeded to talk to me in a very sarcastic manner very delayed and loud. I asked her why was she speaking to me in such a poor manner she started to yell I told her she had poor customer service I then informed her that I have not yet received my new insurance card and she said I won't until my payment processed which I already had a confirmation number for. At this point, I guess she knew that I was no longer staying with the agency. I called State Farm and got my new insurance card emailed to me within seconds. DO NOT USE THIS AGENCY !!!!!!
Imran Raza
Worst customer service in the world! Had my heater catch on fire in December and was left in my house with no heat for 2 weeks. This office did NOTHING to help. Why pay for a "service" when you get nothing in return? Save your money and hassle and look elsewhere! You'll thank me later when you actually need to file a claim. 5 months later and I still don't have a correct answer. Don't walk away from them, RUN!!
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