Mosaic Apartments

Martha Vazquez

My car was stolen from these apartments and they won’t let me end my lease without paying the rest of the lease off. Personal information was in the car with my address. I was told to hide my car after I got it back because this is what the thief does. He steals scatpacks specifically! I was told this guy must have been watching me for a while. Be on the look out. I’ve seen other reviews on here about theft and robberies. Find a secure and safe apartment complex. I asked a blonde in the office (don’t know who she is) so even if it’s unsafe I’d still have to pay to leave my lease? She said yes! Edited:issue has been resolved but due to the run around of proving the need to move to them; I’m going to leave this up. I had to message you guys with proof of what the lease said. I also sent my text message proof. Then they asked for a police report. I was never told anything about me needing proof! I was flat told no.

Autlbrown

There should be no reason we don’t have hot water for a whole day . I sent a maintenance request 2 months ago the status has been opened for 2 months. This is ridiculous also there’s still the same leak from in our bathroom since we have lived here. As residents we have rights and you have not uphold the standard of living . I’m not sure why we are being charged for water if you guys shut it off every day. Not to mention the unsafe environment mosaic has created . I’m scared to even go outside at night. I will be voicing this online and will be contacting the city. There’s so many things not up to code in these apartments. Mosaic has not upheld your responsibility to the standard of living you have had 7 days to repair the leak in texas it’s been two months . I have a camera on my door there is nothing that has been done. I have every single maintenance and message request saved and documented our entire time living here. I strongly suggested reading up on texas tenets rights . DO NOT WASTE YOUR MONEY !!! Do not live here , it’s not safe for kids or anyone for that matter . Cars broken into including ours , homeless people sleeping at the pool washing their clothes in the pool. Not to mention my neighbor was robbed in broad daylight . Thank god i have a camera. We shouldn’t have to go check every night to make sure our vehicles are safe . PUT SOME GATES UP !! Put some cameras up mosaic !! Do better ! I’ve talked to multiple residence who are disappointed and unsatisfied with their time here . I CANT WAIT TILL WE ARE OUT OF THIS DUMP !!! Keep in mind i have said something to mosaic about all of this and they say it’s out of their control but it’s not ! Take action .

Tristan Kindler

Water bills - 150+ Electric - 200+ And that's for a 1 bedroom They drain the pools constantly and charge the tenants for it Trash never gets removed so it stacks on the ground looking nasty Vehicle theft and property damage? Yes They have no security so vehicle theft is high When you talk to the front office they won't help you with anything at all. They have constantly raised rent the past 2 years upping it 200 - 300 a month every time. Do not live here. It is way over priced and the utility's they profit off its tenants. The Maintenance people have been caught inside people apartments when not supposed to be there and items have been going missing from people's apartments. Horrible place

William Garza

Best people I’ve ever met high recommend to anyone wanting a genuine person help them find a good home