United States Postal Service

Category: Post office

Address: 229 S Hampton Rd, DeSoto, TX 75115, USA

Phone: +18002758777

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: 8:30AM–12PM

Reviews

Shequita Robertson

Sep 13, 2022

Bad experience: The lady in the front with red weave was rude. When i asked her to round stamp my docs to show i sent it out that day, she gave attitude while blinking her eyes telling me she wasn't going to do it. I don't have to deal with disrespect so i took my documents to the branch in Oak Cliff and was served correctly. I don't recommend this office.

Suzanne Smiley

Aug 30, 2022

Please fire the snotty black chic with the box braids down to her ankles. Just disgusting in character. She needs to get fired or quit if she doesn't feel appreciated. Very poor in character. Filing a report.

Israel Maldonado

Aug 15, 2022

Spent an hour waiting to send two boxes and the 2 employees there were only able to help 2 people. Who were there when I arrived. I finally just ended up leaving along with 2 other customers. A horrible enough experience I will never try this post office again.

Maria Montes

Aug 10, 2022

Bad passport cuatomer service! They let you wait for a long time and they dont take good passport pictures!

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Questions & Answers

Why are the postal workers so rude at the Desoto location? If they hate the job then quit.

Erik Juarez | Oct 2, 2019
Mrs May | Oct 1, 2020

They are so rude because management allows the rude behavior. If the workers know there will be no repercussions for their bad behavior, they have no incentive to be nice. Management doesn't care, so why should the worker bees care?

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Why is there always ONE clerk in the DESOTO POST OFFICE? WHY are we constantly subjected to this type is Service. This is unacceptable behavior for a Governmental Office. I keep sharing and nothing is done. UNACCEPTABLE!

Renee' P. Collins | Oct 2, 2017
Frank O'Brien | Oct 2, 2017

I couldn't even begin to tell you why. ? I guess they don't care about customer service and are more concerned about personal phone calls and mandatory brake time then anyone else. ? It took them 4 days to get my medication from the VA that was supposed to get to me overnight bottom line I was totally out of my meds for "4" days. ! ! ! ! ! ! Oh did I mention it took them 4 days to get it to me. ? ? ? ? ? ? ? ? ? ?

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Anyone else having issues with their mail? Mail put in wrong box? Sale ads not delivered ? And no one answering the phone ? Been a problem for several months now And mail person coming late ? They really need to fix the promblems

Leeann Culbert | Oct 2, 2018
Nan J. | Oct 1, 2020

2020--happening a lot in summer of 2020, now again early September 2020, I'm getting my neighbor's mail, my neighbors are nice enough to bring me my mail!! But the postal worker is delivering to the wrong house, not once or twice, but many times! I know they have to learn the route in order to work there.

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Why haven't I gotten my ad papers

Pam Ledford | Oct 2, 2018
Frank O'Brien | Oct 2, 2018

Because their is Not one person that works at this Post office that has a clue on what's going on.

Can I make a appointment for passport renewal and would I a get a receipt for it or do I have to wait for my passport to come.

modesto aceves | Oct 1, 2020
philip jones | Oct 1, 2020

Yes you can make an appointment at most local post office and and get a receipt for any transaction you make by card.

Does anyone know the number to the human resources office for the post office that does the hiring for the Desoto, TX area?

Sheida Henry | Oct 2, 2019
Venita Kelly | Oct 2, 2019

No

Anyone else having problems of your carrier not delivering sale ads? And mail coming way late?

Leeann Culbert | Oct 2, 2019
She Tried It | Oct 1, 2021

Mail comes late after 6pm or not at all. But they can keep the sale ads.

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I can not get in my mail box. I have been trying to contact the post office but it rings so many time then hangs up. I have put sticky note on mail box, but I don't know if the post person saw it but I still can not get in my mail box.

Donna Garland | Oct 2, 2018
Ferdel Gocha II | Oct 2, 2019

Has this issue been handled? If not, it would be best for you to come in person with your complaint.

Y'all keep sending the wrong mail for keturah green

Keturah Green | Oct 2, 2018
Ferdel Gocha II | Oct 2, 2019

Did you recently fill out a change of address form?

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Do u carry the application for pass port book or card?

Carol Larson | Oct 1, 2021
Mickey D | Oct 1, 2021

They do have those applications for passport.

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Why doesn't the Desoto post office answer there phone? Looking for a certified letter with tracking number and said would be delivered Jan 16th 2020, and now it's the 21st

Leeann Culbert | Oct 1, 2020
Venita Kelly | Oct 1, 2020

They are probably busy and has no one to just answer the phone when there is a long line and you know this is still a busy time for the post if you can just go to the post office.

Anyone know if the DeSoto office will be open on the 31st New Years eve?

Cojimar “BlackEagle” Dragon | Oct 2, 2019
Maurice Taulton | Oct 2, 2019

Yes we will be open

I use the service in DeSoto Texas to mail a package off to my sister in Chicago last Friday why haven't she received her package yet?

Joe Brown | Oct 2, 2019
Sandra Brown | Oct 2, 2019

It's been 2 weeks now and my sister still haven't gotten her package. I accidentally threw my receipt away so it's nothing that the post office say they can do. I can't believe they can't do nothing about this. This is so sad I had money inside of that card with the gift that I sent her.

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Our out going mail has not been picked up for 4 days on Opal Dr In Desoto ! I cant get the post office to answer the phone!

jani reyes | Oct 2, 2018
Pamela D | Oct 2, 2018

Sad situation. You should contact the corporate office for the USPS

Pass port renewal ?

Jeff Doll | Oct 2, 2018
Ferdel Gocha II | Oct 2, 2019

Its appointment only.

Can we send package to post office for pick up instead of sending to normal mailing address? Afraid of package getting stolen from being left at door. So much theft going on here in Tucson.

Christine Briggs | Oct 2, 2018
Ferdel Gocha II | Oct 2, 2019

You can leave packages, yes.

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