Allstate Transmissions & Auto Repair

Jolynn Smith

Went to drop my car off today. Tried to make an appointment previously for ab oul change, tire rotation, and some other things but since I needed an issue diagnosed I was told I could not make an appointment for that so to just bring it in. Got to shop right when they were opening. The guy that helped me was pleasant enough. He took down all my info and I told him what I needed and left my keys with him. He told me that I should hear something back later that morning. Okay, cool, no problem. As the day goes by, I had not heard anything back from them so I called the shop at 1:25pm and asked on the status. I was told by the guy (not sure if it was the same one that took my car that morning) that they had it up now and was checking it out and that I should here something in a few hours. Left work at 4 and walked back to the shop. I arrived at almost 4:30 to pick up my car only to find out, that no work had been done on it even though I was told earlier that they were working on it!!! I was told that the oil change and tire rotation could be done at that moment but I declined and asked for my car back. It was there 9.5 hours and I was told that it was being worked on when I called three hours earlier and!! WTH!!!!!

Eddie Jones

They where very professional in service was excellent

Tar J

The staff is courteous, knowledgeable, and reliable. They explained in everyday people terms exactly what was wrong and the options for those repairs. The cost was well worth the experience and labor performed. My suburban is running like new thanks to Allstate Transmission!!!! Thanks for an amazing customer experience!!!

Earl Abbott

My car broke down over the Christmas holidays while traveling through Dallas. The clerk helped navigate me to get a tow truck to get it to the shop. Repairs were made that following week and we were back on the road, better than before.