La Quinta Inn & Suites by Wyndham Salisbury

the bros

Very disappointed with cleaning of my room and service. I complaint to front desk I was not offered a room or asked what room I was in. I requested a cleaning left for the day and returned to find out the towels were the only thing they changed so I checked out that day. I called the general he was in a meeting so I spoke to the manager Crystal. As I was speaking to the manager giving her my concerns and complaints Crystal was laughing and talking to someone else on the other end very unprofessional. I will be waiting for the general manager Isaac to call me back. I do have pictures of both days that I stayed. I understand it's a pet friendly but having pet hair under the couches is disgusting.

Wilbur O'Berry

One of the worst experiences I have ever had with a hotel. I asked for a new room because the hot water didnt work. They did something to the valve to make it work, but the water would barely come out. Speaking with front desk, they were not willing to switch the room. Then they were willing to switch the room. Then they told me if I was not happy with room, I should just check out. I have never experienced such a rude customer service team. Asked to speak to manager and he laughed when I told him what his customer service representative said. Would never recommend this hotel to anyone.

Navneet Khaira

Did not have a great experience here. I came here because they were the only place that had availability in short notice. There is mould (as seen in the pictures). There are holes in the floor tires. The only acceptable part of the experience is the breakfast, which is mediocre. I have stayed at the Best Western Hampton, Quality Inn, and DaysInn in the Salisbury area, and they were all significantly better than this. We had to ask them in the afternoon to clean our room. After cleaning we found ants on the table. And I forgot to mention the "clean towels" (see images). I am hoping that isn't blood on the "fresh towels". We tried to call our credit card company to attempt to cancel the last night of our reservation so we could leave early because of the conditions of this place. Our credit card company called the hotel directly to cancel the last night, however the hotel refused to refund the points/money. I am not picky when it comes to staying in hotels, but I can tell you that this place against my recommendation. Will never stay here again.

Sandra Martínez

We came for the 3rd time to this hotel but we didn't have the same luck this one. We enter to the room and it was totally dirty, anyone clean it in all day. Lobby personal was kind, but cleaners should check better if a room is clean or not.