Town Line Motorsports

Barry Callahan

I will start my saying that I've never submitted a negative review. That being said I'm very disappointed with Townline Motorsports. After purchasing a motorcycle from them a couple of weeks ago. I drove it home last weekend and decided to turn on the heated grips switch. Well the grips remained cool with no heat from them at all. Prior to making an offer on the motorcycle I had quite a list of issues that I wanted them to answer. One of the questions was about the heated grips. I was informed via email that both right and left grips were heated and they tested them out. I then made an offer based on the answers that they provided. The following Tuesday (there closed Mondays) I sent them an email and asked them if they were sure that the grips were heated and they assured me that they were. I next did a google search to see where the grip wires were connected to. The location is under the left compartment. I looked inside and there we no wires coming from the grips. I even removed the left grip myself and it was just the grip. I emailed them again and even sent pictures that did show no connections from the grips. They insisted that I was not correct. Well the motorcycle doesn't have heated grips. My problem is that they would not admit that they made a mistake. Now I wonder how many other answers to my questions were incorrect. They also told me that they replaced two tire pressure sensors because one was bad. They claimed that they replaced them with genuine Triumph OEM parts, but did they? I guess I'll find out when the tires are replaced. If you can't trust a dealer which such high customer reviews who can you trust. I did find a heated grip kit that I'm going to purchase and install myself. It's another cost that I shouldn't have to pay. Very very disappointing.

April Tucker

Very friendly caring staff and they're always thorough about description and detail and when speaking to a customer about anything

John Johnson

Great place, staff was very helpful and patient. This was my first time purchasing a ATV and the staff took the time to make sure I was comfortable using it.

David Dennis

I bought my 4 wheeler new there and anytime I needed any work done everyone was very professional. Great owner and mechanics there. Always made things right and stand by there word. Highly recommend this place!!!