Iron Pony Motorsports

Tater 304

I am a 1st time rider and I was suggested a Ninja 400. They got me the bike I wanted and in the color i wanted in 1 week with the bike being sold out everywhere. The service manager Tyler Hunter went out of his way to help me out. I would even call him a good friend.

joe smith

Never been with in the walls how ever, it was an awesome show from the cell tower across the street today! Big shout out to iron pony for hosting the rider training courses that they do! It was an awesome site to see watching all those new riders go through the paces of the course in order to obtain their endorsement. Included a photo taken from my office at the top of the cell tower across the street!

Angela Aldridge

Iron Pony service department, The worst. I brought my motorcycle in to get serviced. I now have scratches on my bike and a USB port installed incorrectly. They also broke the throttle sensor and had to replace as well as lost half the lights I paid to be installed. I am back at Iron Pony because my bike will not move out of 1st gear. It has been there for six weeks, and we are continuing to get the runaround about when my bike will be finished. The service team keeps saying they are working with Can-Am to fix the bike. It took the service team and Can-Am a month to find out what was wrong with the bike. I called Iron Pony, asking them to check certain parts of the bike where the problem may be. They kept checking things on the bike that had nothing to do with the problem. My wife went to Iron Pony several times, and no one seems to be on the same page. I called the service director Tyler who informed me that my bike would be done by a specific date for my family trip. When that date came, the motorcycle was still entirely apart and no one called me to give me an update. Now here we are about six weeks in, and Iron Pony still has my motorcycle claiming that Can-Am forgot to ship a part. Yet we were told that all parts were in, and the tech was putting my bike together. When you call and speak to someone in service, they keep giving us the runaround, telling us that they are going beyond for us and putting other people’s bikes aside to fix ours. To my understanding, when the part comes in on a bike that has been sitting for over a month, that bike would need to be fixed first. When asked can they track the package, we were told they don’t get tracking numbers from Can-Am. So let me get this straight when I place an order on Can-Am I receive a tracking number, but when a dealership places an order, Can-Am doesn’t provide Iron Pony with one. When I ask can they call me back with an update, I am told that they will do their best to give me an update and never call. There are many issues with the service team. They have a vast communication problem and feel that they can keep you bike for months at a time without giving me an update. My wife and I have to call weekly for an update, hoping the bike is done. This is not good service in any way, shape, or form. They tell us one thing, and it is another. I want my bike fixed so I can come to pick it up and be done with this dealership. I would never give them a cent of my hard-earned money again. People don’t buy 20,000-dollar bikes to sit at a dealership all season. If they were working with Can-Am this entire time, they are also at fault for not communicating and having the right parts ship to the dealership on time.

Connie Barnes

54yrs of knowledge and I find someone who's knowledge was insane! The store was very clean, organized and everyone I walked past was friendly and offering help. Isiah was AMAZING he had more info than me and my husband put together and we've raced our whole life. Very happy with our purchases and well be back. Thanks again iron pony😬