CarMax

Category: Used car dealer in Rochester, New York

Address: 3600 W Henrietta Rd, Rochester, NY 14623, USA

Phone: +15853343402

Opening hours

Sunday: 12–7PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 11AM–8PM

Saturday: 9AM–7PM

Reviews

Kevin sd70

Sep 26, 2022

I would avoid CarMax. The vehicle I purchased had problems that should have been addressed prior to them offering it for sale. I was able to get things taken care of at their expense but I should not have had to find the problems in the first place. HAVE A RELIABLE MECHANIC CHECK THE VEHICLE. CAREFULLY WITHIN THE 30 PERIOD. Better yet, just AVOID them. It's still just a used car dealer. It's just a large used car dealer with a large inventory and nice website.

Margaret Elston

Sep 22, 2022

Professional, kind, courteous customer service. Everything went smoothly without any issues. Thank you for the excellent customer service (Kelvin and everyone else at the store).

Jenifer Marie

Sep 21, 2022

Changed my mind about this place...Financing a vehicle, they hit your credit EVERY TIME you choose a different vehicle. So if you apply for AUTO A, they run it through 4+ times and if you decide to try for AUTO B, they run your credit AGAIN 4+ TIMES. And they act surprised when when the SAME Financing company gives you an entirely DIFFERENT down payment amount even on the same vehicle when NO financial information has changed on the SAME DAY. VERY DECEPTIVE. TERRIBLE EXPERIENCE.

Omer Carmel

Sep 20, 2022

Staff provided good service and were efficient.

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Questions & Answers

Got an oil change here great service but why does the next service sticker say "Advanced Auto" ??

THE SITA SHOW | Oct 2, 2018
MOUTHFULLMUSIC | Oct 2, 2019

They bought the oil change stickers from advance auto, that’s all.

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How do i know my 2005 Nissan maximum is a good trade

harpertellie | Oct 1, 2021
john foggett | Oct 1, 2021

Check the kbb value

Do they take trade ins

Vickie Majors | Oct 2, 2018
Paul Cuff | Oct 2, 2018

Yes they do, but it's a good idea to check Kelly Blue Book, so you have an idea of a reasonable value of your trade.

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What if your trading in your vehicle and lost the title to the car

Gayle Rookwood | Oct 2, 2018
Sidney Hawkes | Oct 2, 2018

They will assist you

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What kind of warranty?

Jackie McCombs | Oct 2, 2018
George Roehling | Oct 2, 2018

They offer multiple warranty options

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What kind of trade in value would I get for a '07 Toyota Fj cruiser

Bigdaddygt | Oct 2, 2018
Larry Lewis | Oct 2, 2018

What Spencer said. I would just bring it in to CarMax to find out. It is free to do so and their is no pressure.

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Can I get a car with zero down here

tj davis | Oct 2, 2018
Clarissa Moore | Oct 2, 2018

It really depends on your credit.

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Can I put $500 down and have payments at $195 amonth

Laura Smith | Oct 2, 2018
ANGELA S. | Oct 2, 2018

I just bought from Carmax for the second time consecutively. I put down $400 on a $15k car and my payments are $248 a month. Nissan Ultima with 15k miles on it.

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