United States Postal Service

Category: Post office in Las Vegas, Nevada

Address: 1611 Spring Gate Ln, Las Vegas, NV 89134, USA

Phone: +18002758777

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: 9AM–3PM

Reviews

Lydia Jazrawi

Sep 22, 2022

They’re all great and very helpful Im so glad we have this branch in our neighborhood

Billie Perrone

Sep 10, 2022

I work there.

John Schade

Aug 2, 2022

Since everyone seems to bash this branch I thought I'd share my experience here today. Fast. Friendly. Large facility with all services. A great branch with lots of staff. Recommend.

aaron flores

Jul 28, 2022

Looking at all these one star reviews I now understand why the experience here IMMEDIATELY was horrible right off the back. Incredibly rude for no reason I mainly wanted to ask questions on how they processed returns. Before I could even finish my sentence she talked over me and be incredibly rude. I truly do not understand why she was combative right off the back. I said nothing and left. Borderline offensive this workers attitude. Please don't go there. Save yourself the anger/confusion.

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Questions & Answers

Why you no answer the phone!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Dayron_Tuned_It | Oct 1, 2018
Maddy K | Oct 1, 2018

Post offices don't have private phone numbers, they have a phone number for a large branch, but that number is flooded by thousands if not millions of people

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Does anyone pick up the phone at the Summerlin Post Office!!!!

Constance Talavera-Rowe | Oct 1, 2018
Barbara Nichols | Oct 1, 2018

NO NO NO.. impossible to get help!!!

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Why no mail delivery,?? It's 7:12 pm. I HATE this post office. Worst in Las vegas ever

Karen Parrish | Oct 1, 2019
Maddy K | Oct 1, 2019

You do know that you don't receive mail every day? There will be some days where you don't have anything and some where you have a lot.

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I need to renew my expired passport to update my driver's license to a "Real" official licence. Should I just walk in? What do I need to bring as identification?

Francine Glick | Oct 1, 2018
Maddy K | Oct 1, 2019

No, make an appointment on the usps website and then go for whatever time you set your appointment as.

Does this location accept passport applications, and if so, are photos taken on site? How do I make an appointment if this is done at your location?

Carolyn Newport | Oct 1, 2018
Salty Sauce | Oct 1, 2018

They do take appointments but you will need to get your picture elsewhere unless they have changed

WEEK OF 8/31 TO 9/7 AS I ASKED TO BE DONE IN A LETTER TO U DATED JULY21ST. I am a handicapped senior and requested this service for only one week while my son was on vacation GOT NO RESPONSE TO LETTER OR MAIL. CALLED AND NO RESPONSE EITHER.

ANN FILLMORE | Sep 2, 2022
Billie Perrone | Sep 16, 2022

Your complaint is unclear. I would love to answer your question.

I cannot find my mailbox key. Can I simply go to my post office location in order to get a new one?

Rick McGough | Sep 30, 2020
Constance Branch | Sep 30, 2020

I believe they rekey it. Their may be a fee.

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Can you temporarily stop mail by computer, or still have to go in & fill out form?

Jacqueline Miller | Sep 30, 2020
Yvonne Alley | Sep 30, 2020

Yes, do it on the USPS website

Is this location open on Saturday

Nomi Singer | Sep 30, 2020
lullabytrap | Sep 30, 2020

Yes it is!

Do you guys do passport walk in or appointments

Virginia Villeda | Sep 30, 2020
Chris Layton | Sep 30, 2020

You need to make an appointment.

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POOR support here. Does not answer the phone! The most frustrating system I have ever encountered: Every situation except speak to a customer service agent!

Richard Imon | Oct 1, 2019
Obinchong Desmond | Oct 1, 2019

Hi Richard Imon, your local mail carrier has a package for you, it has your old address on it. Package Currently on the mail truck in your former area (Pirates Cove Rd) . Will be forwarded by end of day. Thanks

Does the Spring Gate post office passport department have picture service.

Grace Fields | Oct 1, 2019
Chris Layton | Oct 1, 2019

I believe so, but I have not used it personally.

Now I know why this place has two starts I’ve called about 20 times

Anthony Ortega | Oct 1, 2019
Chris Layton | Oct 1, 2019

I think you meant to post this in the review section rather than listing it as a question.

how can i pay you for my renew on my po box i am not in las vegas now. need to renew with credit card

Rebecca Halpern | Oct 1, 2019
Chris Layton | Oct 1, 2019

I believe there is an option to make an account online. From there you can manage and make payments for your PO Box. Head to reg.usps.com to create an account.

Somebody told me that the PO box numbers are 6 digits? How many boxxes are over there?

Cyndi Cantrell | Oct 1, 2019
richard estes | Oct 1, 2019

At least 12 sets / units...they come in different sizes - business, regular, and oversized if the person gets a lot of mail or have a home side business

Why isn't anyone at the Summerlin Post Office answering the telephone. Customers are unable to speak with a Post Office employee because NO ONE answers!!!!!!!!!!!!!!! Very frustrating for sooooo many people!!!!!!!!

Linda Perotto | Oct 1, 2019
Edward Hoefler | Oct 1, 2019

For the most part the post office uses national and regional numbers that don't go directly to the local post offices anymore

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Can I renew my passport at this location?

Carole Noel | Oct 1, 2019
Chery Hunter | Oct 1, 2019

Yes I think by appointment or online at USPS.com

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My key ring along with mailbox key.. What do i need to do?

Angie Warren | Oct 1, 2019
evelyn gonzalez | Oct 1, 2019

Dont understand the question

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I ordered 2 items from Macy's but they have my old shipping address which is 512 Port Hope Pl Las Vegas NV. Can you forward it to my correct address which is 9068 Starling Wing Pl Las Vegas NV 89143? My name is Nelia Almojuela .

Nelia Almojuela | Oct 1, 2019
Chris Layton | Oct 1, 2019

I dont think they'll see the request here, you'll have to call or go into the post office to let them know. They can help you with getting that set up.

How do I get a mailbox key for the cluster in my location

Veronica Woody | Oct 1, 2019
Ms. Badu Phillips | Oct 1, 2019

Visit your post office with proof of address and we will take care of you.

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Why do you expect the workers to not be rude when they deal with entitled rude brats all day, and I’m not talking about children....

Kevin O'Brien | Oct 1, 2019
Chery Hunter | Oct 1, 2019

As any job you have to smile and respond to rude adults/children and remember they were raised that way. Just don't lower yourself to their level.

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Which branch handles the change of mailbox keys for this property in zip code 89129? The address of the property is Chickasaw Cedar, LV 89129

George Sellner | Oct 1, 2019
Christopher Mills | Oct 1, 2019

Any will do, you buy the key and replace the lock

I'm applying for a passport, this is the nearest PO. From experience, this is the worst USPS I have EVER had dealings with. The workers are rude, dont care and hate their jobs and people. Does anyone know of another PO to get a passport appt?

Arlene O'Hara | Oct 1, 2018
Maddy K | Oct 1, 2018

There's one on Jones, I don't know the other cross street but if you go to the usps website and enter your zip code than make the appointment and print out the info you need to fill out.

is there a certain time you go there for a passport/

william robbins | Oct 1, 2018
richard estes | Oct 1, 2018

No...the time window varies based on the daily traffic...sometimes it's best to come defore the lunch time frame or late before closing.

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who do I call to fix the lock on my clustermailbox?

Leonard Christy | Oct 1, 2018
richard estes | Oct 1, 2018

It depends...if you are part of a hoa community, they should be your first choice, but if not and they are a stand alone unit within a community, then you need to contact the acting postal office that service your area to fix the unit.

MY mailbox key for my clustermailbox is broken,how do we go about fixing the box?

Leonard Christy | Oct 1, 2018
BARTENE CARTER | Oct 1, 2018

Have to go to the post office n order another key. They will replace the lock n give you another key

I need to renew my passport. I have an expired in 2015 . Do I need an appointment? If not what are the days and times I can come in to start the process? Do I need to bring anything other than my drivers license and expired passport?

Sabrina Gould | Oct 1, 2018
richard estes | Oct 1, 2018

No...any day of the week - time varies on your schedule between 0830-1600...yes- the passport form and be ready to take new pictures

If instead of mailing from my sip code if I took it to the regional distribution center would that help to get package to its destination any sooner?

Vicky Huggins-Nelson | Oct 1, 2018
Salty Sauce | Oct 1, 2018

Hypothetically, yes but in my personal experience (I've tried before), the answer is no. And, I think it's because so many have the same idea and when they drop off at the post office, it goes into a huge pile that then takes even longer for the employees to sort through. This office in particular has really bad staff. I get bent mail that says "DO NOT BEND" all over it, they mysteriously lose mail that is the most important and large sums of money, they are always very very slow with packages. If you were to try to use your idea, I would definitely try it somewhere else.

Can I get a money order there at the post office

Cordel Roy | Oct 1, 2018
Charlie Trollope | Oct 1, 2018

No

Replacement of mailbox key for community mailbox island. What do I need to acquire said key from the post office?

Julie Belles | Oct 1, 2018
Robin Bernhard | Oct 1, 2018

Get hold of the HOA...if you can. I'm sure it'll be a bizarre struggle, but they'd be the people to contract. No idea of the number...

Hi I just want to know post office take dv lottery green card photo?

Parati Than | Oct 1, 2018
Randy Land | Oct 1, 2018

I don't know if they provide that service

How do you find something lost in the mail ?

Jone Talmage | Oct 1, 2017
Jone Talmage | Oct 1, 2017

That you !

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