Super 8 by Wyndham IAH West/Greenspoint

Vince Jungenberg Jr

Room overall was nice, Cept for the hole in the wall, and the lamps that we were afraid to touch for fear they would fall off the wall and then get charged for. Microwave had no turntable to reheat food properly. Shower had a slow drain. Service personnel had such a harsh accent we could barely understand them. I've stayed and the chain before, and had better rooms, we actually choose better chains when we pay the bill. Better pass on their attempted breakfast and go to Denny's. Americans need more than bread and cold cereal. And "free coffee" from a machine that's nasty. Had to ring buzzer repeatedly, then hold it down to get service at the desk.

Suzanne Ebersold

The room was clean, but nothing worked. Tried to watch tv, didn’t work. Then tried to watch Netflix on my phone, internet did not work. Blow dryer didn’t work. I had a long layover between international flights and just needed a place to rest, it was fine for that purpose but I was charged the full $65 rate even for staying only 4 hours.

Adrian Malone

Third floor was dirty and smelly did not expect much from a smoking room anyway but not this .Even though I booked a non smoking room online once I arrived I was told I had to pay a deposit which I called prior to make sure there wasn’t one and was told I didn’t have to pay a deposit but when I got to the room it was a completely different story so I chose smoking but still asked to pay 15 extra but I got him to go down to 10 dollars. Room door color was different from all other rooms which was weird every thing in the room was nasty and dirty but I was so tired I decided to stay just to rest. Pictures attached

Vanessa Hemanes

When the reservation was made the 1st floor was requested for a reason. I have 8 herniated discs. I don't walk or stand for long periods because it hurts. I was forced to get a room on the 2nd floor. Then there's no carts to help get bags upstairs. Not to mention the cash deposit that Donna insisted upon. But none of this is listed online. She was not pleasant or welcoming. I hate that I'm here at all. It will not happen again. I would've preferred to be able to switch my reservation somewhere else but was told there's no refunds.