Hyatt Place Fresno

Justin Ellis

I averaged out my experience to the four based on the service and location. The room was right on par with other Hyatt Place locations in California, but ants seem to be an issue at this property. Once I contacted the hotel about my issue, the manager apologized and seemed empathetic about my experience. If you do stay here during the summer, just beware of the ants.

Susana Ma

Newer updated rooms with high ceiling, breakfast has some good selection. Great location, easy access to highway to head to Yosemite (1.5 hr to the gate). Overall amenities were good, the employees were nice, just wished they would provide a microwave, water and much better insulation. Despite the lovely looking room we did not sleep well at all. The room we got was unbelievably noisy, facing the Highway, which you can hear super clearly at night. Worst, you can hear people going up and down the corridor and the next room’s TV. At one point (2AM), I was awaken by the voice of someone who sounded like he was right next to me and the sensor bathroom lights turned on at around the same time (no one was near the bathroom). It was scary. The quiet hour notices did nothing. Didn’t get room changed since had to leave early on both days but the hotel need to do something about the noise!

Cathleen Stoffel

First let me say the room was very clean. And the bed was very comfortable. Somehow my room was booked as the handicap accessible room. And that’s where the problem begins. After entering my not inexpensive room. We were shocked to find a 5’ high shower. With my husband being over 6’ this was a problem. When I asked if they could switch my room. They told me due to the way it was booked I could not. Even though other rooms were available. This room was extremely loud with the gym on one side and the exit door on the other. But the worst part was the carts rolling up and down the tile floors. Having our first time away from the kids in 3 years. I was not expecting to be kept up by the super loud air conditioner at night (At one point I wondered if a plane was landing in our room.) And woken up early each morning by the sound of all the carts up and down the hall. My last straw though. Was as I was getting ready for my Sisters wedding. Was slipping and falling in the bathroom. Thanks to the water spilling out of the shower, onto the whole bathroom floor. I cut my arm and banged up my knee for all my family pictures. While I can’t say how the other floors were. The first floor was terrible.

Ellen Baughman

Will not stay here again, poor sleep and unsafe parking. The room was clean and spacious but there were a few issues. Firstly, the heating unit had a fan that loudly rattled the door it was behind and woke us up continually throughout the night resulting in poor sleep. Secondly, our vehicle was broken into while parked in the front of the hotel lobby and things were stolen. The person at the front desk just shrugged and asked if we wanted to file a report.