Red Lion Hotel Boise Downtowner

Trevor Bybee

Horrible place to stay. I traveled 5 hours to Boise and had booked a room at the Red Lion. We checked in around 8:00 PM and when we got to the room it was so hot. Boise was 103 this day so it would of been nice to have a cool place to sleep. We left out to eat hoping the room was just cleaned and that the AC had been turned on. We came back at 1:00 AM. The room was an oven and the AC or what they call a swamp cooler system was not cooling the room. I went down to the front desk to see if we could get a refund. We were told to talk to the manager in the morning, which didn’t help things that night. With no help from the front desk we left the room and traveled 5 hours back home. We couldn’t find any other hotel room on a Saturday night, so this is why we drove. I called the hotel the next day and they gave me the managers (Phil) number. I left a message and still no word. Poor service quality!! Don’t stay here!!!!!

Harry W

I'm usually not one who writes lengthy reviews, but I feel like this visit warrants it. The only good thing about this hotel really is that you are close to downtown Boise, other than that the experience was pretty unpleasant. First off, the line to get checked in took us 45 minutes to get through. There was one poor employee at the desk trying to juggle the huge line, phone calls, and other customer issues at the same time. I don't know if the hotel can't hire enough people or if there was a scheduling mishap but it definitely needs to be addressed. As for the room.. the AC didn't work properly and it was hot and muggy the whole time. There were stains all over the floor, half the light bulbs were constantly flickering, and there was a healthy amount of mold in the shower and on the bathroom walls. Shower curtain wouldn't stay in place making it impossible to keep water from splashing everywhere. Also, the door was wide open when we first got to it.. I'm not sure if the cleaning crew forgot to close it but it doesn't really make one feel comfortable that the door was open upon arrival. Overall, a very unpleasant experience. Will not consider this hotel for future stays.

Patrick

Stayed one night on a road trip down to Texas and was pleasantly impressed. Got a room for $64 (including tax) and felt that was adequate for the conditions (a bit dated and dirty hotel all around). Rooms looked pretty clean, and beds were a bit worn but comfortable for an overnight stay. Friendly hotel staff. Would definitely come back but not pay more than $70 a night. Also want to check out the breakfast next time; it came highly recommended.

Skielah Steinebach

Beautiful room and the most amazing staff. My service dog and I were exhausted and had to stay in Boise unexpectedly. They made it easy on us and were very efficient and courteous. They managed to turn an unhappy turn of events into a really nice night. I couldn't recommend this place enough. Affordable, clean, and the most amazing staff from housekeeping to front desk. Plus their breakfast for only an additional $7 is amazing. Eggs, biscuits, gravy, sausage, bacon, and more! Well worth the money.