Sheffield Heights Apartment Homes

Madeline

Management here is the absolute worst!!!!! The place looks decent from the outside and the model apartment is very nice but DO NOT be fooled! I have only lived here for six months and have had more maintenance issues than ever before in my entire life. They constantly lie to your face about things being worked on only to shut you up and get you to go away. You literally have to beg the office to fix the most minor issues and good luck trying to get them to respond to any actual emergencies that you have. I have been trying to get new laundry doors for four months. One of my doors is literally disintegrating while the other one just came completely off the wall. This seems like it would be easy fix but apparently it is an impossible task to complete?? I have submitted four separate work orders dating back to July 16th, and they just keep being marked completed even though no one has even tried to do anything. Maintenance finally told me on Sept. 26th they would order doors and hardware for me. On Nov. 9, the property manager told me they had doors but maintenance needed to look at the current doors and order hardware. (No one came to look at the doors) Today, Nov 15 I was told by the same manager that my laundry doors were just not a priority and that they didn't even have replacement doors for me. I want to make it completely clear that I am a very patient person, and I understand that more important emergencies happen and that things take longer when a property is understaffed. However, I truly have been lied to more times than I can count from these people and this place is not worth the money. I hope potential tenants take these reviews and complaints seriously because there are a lot of people here with similar experiences.

Brandon Bible

2/11/2021 Cleaning under the stove revealed large hole in the wall where light from the outside can be seen. Property management was contacted with pictures, but no effort to repair this has ever been mentioned or attempted. 3/27/2021 Maintenance and staff was made aware of a leak above the sliding door. Two minor repairs were made to mitigate the issue pending replacement of doors and windows in the spring. Replacements were never made. 6/15/2021 Staff made us aware of a pending inspection for the entire property. No such inspection was made in my unit. 7/17/2021 Upstairs flooded the kitchen causing damage to the fridge outlet, no steps were taken to dry water out of walls, ceiling, flooring. 7/23/2021 The requested Electrician arrived but after repairing the outlet, the fridge was pushed back into place ripping up the vinyl flooring. The glue had come undone due to mistreatment of earlier water damage. Fridge remains in the middle of the kitchen. 7/25/2021 Heavy rain once again caused the leak above the sliding door to re-open. Maintenance was contacted, but no person has reached back out to me regarding repairs. Staff and maintenance neglect is slowly deteriorating the property building. No resident property has been damaged as of yet, but the lack of response leads tenants to believe nobody cares about the property itself. The mistreatment of water damage will lead to further degradation of the property and more severe repairs long after we are gone. Not to mention mold growth inside the walls can and will affect tenants in multiple units.

Michelle Schutzeus

We love living at Sheffield! Moving from Pittsburgh to Nashville without visiting first was hard for us, but the staff ensured a smooth transition. It’s a quiet community with friendly people. We highly recommend living here!

Colyn White

As a current resident, this place has a tough time living up to the promised expectation and experience of the tenants here. Let’s start by confirming how incapable the office is with answering within business hours the phone. Emails that state awareness but no follow up to their schedule. Hire the cheapest companies to fix more thorough issues. The list goes on but just wanted to state my honest opinion. Looking for a apartment that you have to put bandaids over the problem to fix it? Here’s the place for you!