Baptist Health Marcus Neuroscience Institute | Boca Raton

Valerie F.

Tried for weeks to get an appointment at this place. My referring physician faxed my paperwork three times (!) as they kept on saying they didn’t receive it. Yet, they never called back to schedule the appointment. When I called them once again to inquire, I was told I wasn’t going to get a call as they’re completely booked out for a while. Gee, couldn’t you just have called and told me that?? That would have saved me WEEKS of waiting for an appointment with them, and I wouldn’t have had to bother my referring physician over and over again. Don’t waste your time here. If you need an appointment, I’d suggest going somewhere else.

Shannon Aleshire

I had an issue with the policy not the doctor. The doctors cannot control what happens outside of their offices. I followed up on tele health which was easier and helpful for my situation. Having that option is great.

Boca Buddha

I've been going to Boca Regional most of my life and have had great experiences there. The Marcus institute unfortunately is not run nearly as well. The doctors I've seen seem inconsistent at best with their recommendations and tests....at one point I was told I needed to have a Brain MRI ( which I agreed was necessary), but since I have pacemaker it needs to be done in a special unit. When it was determined the one at the hospital would be out of commission for an extended period of time I asked for a referral to have it done at UniversityMRI. Suddenly I no longer needed the scan for some reason. The Dr. Constantly reschedules me for 3 month follow ups during which she looks at me we have. nice conversation and that's it, no help, no anything. Lastly, and probably the most annoying is the fact that I have to schedule appointments months in advance, only to have them call me to say Dr. X will be on call that day now or will be on vacation, then have to reschedule for another 3 months out...no apologies, nothing. After discussing this with other friends that felt similarly about Marcus I've left and found a new Neurologist. It's a shame really, it's a great facility. They simply need to become more professional, and higher better Doctors.

Kim height

Luv the place. Everyone there is always helpful and always pleasant. They also remember who you are which is always nice.