VA Outpatient Clinic - Plano

Category: Medical clinic in Plano, Texas

Address: 3804 W 15th St Suite 175, Plano, TX 75075, USA

Phone: +19728014200

Opening hours

Sunday: Closed

Monday: 7:30AM–4:30PM

Tuesday: 7:30AM–4:30PM

Wednesday: 7:30AM–4:30PM

Thursday: 7:30AM–4:30PM

Friday: 7:30AM–4:30PM

Saturday: Closed

Reviews

Burt Kirchheimer

Aug 8, 2022

Excellent atmosphere and pleasant service

Jack Mehoff

Jul 29, 2022

You call and they just hang up on you.

Jeremy Williams

Jul 27, 2022

An absolute trash organization! Just look at any of the other reviews on this about them. Can't ever get anywhere on the phone. Typical trash run government facility. I hope you ain't got another critical going on because they could care less. They're making it impossible for me to get a simple signature for my TV license plates. Just trash!

Mr. Bundage Sr.

Jul 18, 2022

The personnel were professional and efficient.

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Questions & Answers

Why doesn't plano va clinic answer phone EVER?

Patrick Holverson | Sep 27, 2018
D. Townzen | Sep 26, 2021

All phone calls are routed to the VA call center in Bonham and they handle scheduling and relay messages to doctors. It is quite a mess.

How can you get refills on meds if no one ever answers the phone? This gets really Old!

Clay Holcomb | Sep 27, 2019
Darlene Robinson | Sep 27, 2019

Have you registered on myhealthvet.gov?

Can you go in w/o appt for blood work.

Jo Anna Warren-Lewis | Sep 27, 2018
Stephen Jubrey | Sep 27, 2018

You also need to be a qualified Vet in this region.

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I call and it gets roted somewhere. I hit the key to make an appointment and it rang for 4 minutes. So....how does one make an appointment for a C19 test at the Plano VA?

Robert Gaudsmith | Jan 29, 2022
Chance Gauge Ryan | Jan 29, 2022

I just moved here but VA wide outside of Texas they weren't doing tests unless symptomatic. Just call the ER they'll be able to tell you where to go, most likely tell you to stay home because testing is irrelevant if you're symptomatic, proceed like u have it, then come to hospital if u have trouble breathing

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Can I get VA ID Card at Plano Location

MP Hulsey | Dec 30, 2021
Jayme Jarvis | Dec 30, 2021

You can get your picture taken for your ID card, but the actual card will not co.e from Plano

Do you take walk-ins?

Art Lyles | Nov 30, 2021
Ken Brott | Nov 30, 2021

If it's a lab visit, they do first come first serve. 1:00 is best time.

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Do they take walk ins for enrollment and ID card issuing?

Gina Anzola | Sep 26, 2021
Matt Boss | Sep 26, 2021

Depending on where you live, I drove to Bonham to get enrolled, as it's less crowded. I'm sure you have to make an appt. But it was quick and easy up there less people less hassle. And now since enrolled plano va is my clinic

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Does this location provide mental health services?

Matt Malone | Sep 26, 2020
Damien Carthran | Sep 26, 2020

Yes they do

If I lost my Veterans Access card can I come to this location or do I need to go to the Lancaster location?

Roxanne .Z. | Sep 26, 2020
John Wick | Sep 26, 2020

To replace the card go to Lancaster' otherwise you should be able to just go to the Check in desk give Them Your information to check in.

Do you have to make an appointment,or can you walk in

Kindel Staton | Sep 27, 2019
VERA RIGDEN (VEE) | Sep 27, 2019

It's not a walk-in clinic. You have to sign up with the VA, then they will make you an appointment and assign you a doctor.

Can I come to this facility rather than go to the hospital in Dallas to get my medications renewed? Also, can I come to your facility and get my pension reinstated. I had been incarcerated.

Gene Davis | Sep 27, 2019
VERA RIGDEN (VEE) | Sep 27, 2019

Give them a call first and they can answer your questions over the phone.

How do I get a copy of my tetanus immunization?

Morrie Weinman | Sep 27, 2019
Nancy H | Sep 27, 2019

You have to go to main hospital to records request to get a copy

Does this hospital have an emergency room.

Frances Kirby | Sep 27, 2019
Ashonti Ward | Sep 27, 2019

It's just a clinic, no emergency room.

Which location is the correct place to get signed up for benefits including medical care?

BlackTexasCat | Sep 27, 2019
PJ Moore | Sep 27, 2019

They have info packet at Plano, Dallas. I think also Fort Worth and Bonham

how long does it takes to get an appointment with the orthopedic department at this hospital

Jannie Brooks | Sep 27, 2019
C Hamilton | Sep 27, 2019

Ortho is at the main campus on Lancaster in Dallas.

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Is there an on line site to check on VA appointments?

buddy weeks | Sep 27, 2018
Myke Prier | Sep 27, 2018

No, there is not.

We just moved from the state on Nevada and my husband needs to get connected with VA & get a Dr. Do we just walk in there to sign up?

Lyn Tavares | Sep 27, 2018
Burt Paris | Sep 27, 2018

Yes! Necessary to register with the VA and must have the DD214. It's usual time and paperwork. More specific info and directions will be given to you. Prepare for some possible time waiting.

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Why can't I get a referral to a podiatrist at Bonham, TX? I have been trying since Jan 2018.

buddy weeks | Sep 27, 2018
David McClain | Sep 27, 2018

Change primary care teams. The best doctors don't always have the best staff. If the staff doesn't do the fellow through nothing gets done.

is there visiting hours to see patience. like room 714?

glenda murphy | Sep 27, 2018
David McClain | Sep 27, 2018

VA Plano is a clinic. Limited dianostic capablites. Like a Doctor's office, but no surgery, xray, or other specialized medical equipment.

Are the plone lines down,no one will pick up

Calvin Ross | Sep 27, 2018
Ashleigh Alvillar | Sep 27, 2018

No, it's just a really a hit or miss with them

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