UM Baltimore Washington Medical Center

Anne B.

I went to UM Baltimore last November when I became sick with COVID 19. I wasn't there for long before I was taken back and tested and placed into an ER room in a section for COVID patients. Because I am also a heart patient with a long history of Heart disease and COPD they were prompt with a chest X-Ray to make sure no infection was in my lungs and all bloodwork within 2 hours they had me on Infusion therapy to help me cope with the virus and its symptoms. I've been in and out of hospitals for most of my adult life and spent many days and nights in an ER at other hospitals that didn't move this quickly to make sure my heart wasn't affected by the Virus. I appreciate all their hard work and the Doctor who cared for me was just wonderful. They took really good care of me. I can see others have had bad experiences at this hospital and it's unfortunate. There are many reasons why an ER might not be able to assist you in a timely manner. Many people use an ER when all they really need is to see their regular doctors when they become sick or injured. It cost a great deal to go to the ER and much of the wait time has to do with getting approval from insurance companies to do what needs to be done to help patients with whatever illness or injury they have. The hospitals are not always at fault when they must follow proper guidelines and hospital protocol before a patient can be seen. Just because someone is white that doesn't mean they're being given preferential treatment because of the color of their skin. It's because their insurance company approved the healthcare faster. Unless your life is at risk you won't be seen any quicker than it takes to get approval. If you're waiting too long call your medical insurance provider and explain your situation so they will get you seen quicker.

christyana petty

Honestly worst medical center I’ve ever been to. I would not recommend admitting yourself or any of your family members here. All I can say is ghetto !! The terrible staff and nurses do not actually care about their patients , period. I literally had to harass and blow the front desk phone up, speak to multiple staff members just to get in touch with my family member that was calling me from inside…. They lie about simple stuff like not being able to have visitors or the patient being “occupied” just to come to find out that this isn’t true ( coming from the patient). Or they just act slow like they don’t know what they’re doing. This Is honestly really frustrating. Do not go here!

Jeyoncè

Came in because I was covid positive I never was seen due to a lady and her client because I had a temper tantrum and threw my water she falsely accused me of test results that had to due with another young lady and I felt she was telling people hippa business regardless if I was the female with a positive test result you don’t go reporting that it’s against the law.

zafar ali

Came here to be seen for breathing problems Ive been sitting here since 1am with a painful IV in my arm its now 5am i still have been seen by a doctor or a nurse 😡 im still having breathing problems trying my best not to panic its cold im scared light headed worring myself thinking I would be seen im to the point im about to just leave sadly my insurance will be charged for the most worst service in history i advise anyone whos sick of in need of emergency services this place is not your first or last choice i seen a older elderly guy here with blood leaking out his head saying hes been here 6 hours thats just pathetic dont come here people value your life an heath this place need to be shut down