Cypress Pointe Resort

Category: Resort hotel in Orlando, Florida

Address: 8651 Treasure Cay Ln, Orlando, FL 32836, USA

Phone: +14075972700

Reviews

Ashley Salazar

Sep 25, 2022

It wasn’t the worst, but it was far from the best. The shower head had build-up on it and you could see the streaks on the shower glass once the steam hit it. There is nowhere to put your soaps, shampoos or any shower necessity in the shower, so expect to just place everything on the floor or keep opening the shower door to grab things off the nearby counter top, but be warned that the shower head points directly out the door so everything will get soaked when you reach for the soap and the shower head is not adjustable. It’s 3 floors and has no elevator, so expect to manually carry up all your luggage if you stay here. If you didn't book the adjoining room next to you expect to hear literally EVERYTHING that is going on in that room because there is only one door of separation, and you can see the light from the other room shining through the door crack. Our neighbors kept trying to open the door that separated our rooms and we could clearly hear them talking about opening the door and could see the handle moving. When we called the front desk to complain they said they would send security, but then we heard our neighbors phone ring, a brief conversation and the when they hung up we heard them say “somebody snitched on us.”

Christopher Walker

Sep 25, 2022

Studio rooms are very small. Walls are paper thin. Converted from apartments so they squeezed on extra space by adding doors, walls, and windows. So this morning while sleep the people in the room next to us were getting up, washing up, and dressed. It literally sounded like they were directly in our room. Like, I thought someone was standing at our sink until I actually opened my eyes.

Debbie Luque

Sep 24, 2022

Beautiful omg just beautiful 😍

Laura Hitchcock

Sep 24, 2022

It is dated. The on property store was over priced for items that were purchased at Aldi's. The pool was closed early on Monday night for no apparent reason; I suspect it was related to the football game. Room amenities were ok and very close to Disney attractions. I recommend Lyft over the free shuttle. Had to wait 30 minutes for it to arrive at the end of the night.

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Questions & Answers

Is smoking allowed here?

greg wilson | Sep 26, 2018
Marlene Slaght | Sep 26, 2018

No, not inside the suite. But they have a bar area across the street at Grande Villas where it is allowed.

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Do they hold luggage since our flight gets in very early?

Kerry Bunger | Sep 26, 2019
Sergio Mardaras | Sep 26, 2019

Yes

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Is there breaskfast? Can I have it inclued

Andrea Pouchucq | Sep 26, 2019
Janelle Velasquez | Sep 25, 2021

breakfast in usually not included, unless you go to some of the meetings they hold for those of you who are timeshare owners, and they hire caterers for you to have breakfast or lunch. There is a store, cafe pointe, in the volcano pool area that does have food, drinks, coffee, alcohol, pools items, anything a convenience store back at home would have! You can also place food orders there or over the phone-they have pizza, burgers,steak and cheese, mozzarella sticks, and more! They do serve breakfast, lunch and dinner!

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Does the hotel have a computer and printer

Eliza Maldonado | Aug 28, 2022
Cypress Pointe Resort | Aug 28, 2022

We do not have a business center. If you need to print anything the front desk will be able to assist with that.

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Is the pool heated?

Stephanie Whitfield | Sep 25, 2020
Liz Marshall | Sep 25, 2020

Yes it is heated

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Is there a resort fee and is parking free

RODNEY SANDERSON | Sep 26, 2018
Colleen Bruno | Sep 26, 2018

No. Parking fee . Resort fee covers that. Sometimes hard to find a spot if you get in late.

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Do the suites have more than 1 bathroom

Patti Ashack | Sep 26, 2018
Dave N | Sep 26, 2018

1BR has 1 bathroom and 2BR has 2 bathrooms

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Do I have to pay daily parking?

José Guilherme Pontes | Jun 27, 2022
Steve Siegler | Jun 27, 2022

No charge for parking. All cars need appropriate tag and parking is tight later at night when parks close.

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Does the property still have waterslides?

Bonnie Occhionero | May 28, 2022
R. G | Jun 27, 2022

There is no water slide and I don't think they ever had it

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Hi! Can I have an email to contact the hotel, please?

Camila Mastellini Oliveira | Apr 28, 2022
Barbara Noel | Apr 28, 2022

I would call or check website.

Hello. The deposit they charge is the same for the different types of rooms?

Silvy | Feb 27, 2022
Armando Mejia | Feb 27, 2022

It depends on the type of room, seasonal rate and exchange rate

I want to know if pets are allowed

Deilys Gonzalez | Oct 30, 2021
Farouk Flores | Oct 30, 2021

No pets

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Do they have shuttle to the parks?

Paulina Chavez | Sep 25, 2021
Sylvia Shannon | Sep 25, 2021

Yes

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Was that a free breakfast?

Vivian Urdaneta | Sep 25, 2020
santino Haskins | Sep 25, 2020

No a small cafe you can buy breakfast

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Hi, I travel in April and wanted to know if there is parking, since I intend to rent a car. Thank you in advance!!

Cecilia Wallinger | Sep 25, 2020
Susan Forest | Sep 25, 2020

If much

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Are the Rooms cleaned daily? And all the 3 bedrooms Suites have 3 bathrooms?

Ana Luiza F. F. Cruz | Sep 25, 2020
Susan Forest | Sep 25, 2020

The three bedroom suite have 3 full baths and you can arrange for midweek cleaning

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How many bathrooms are in the 3bdrm suite?

John & Monica Zellman | Sep 25, 2020
jp1cook | Sep 25, 2020

Yes Josie is right there's three bathrooms

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What spa amenities and massage options do they have available?

Olivina Jean | Sep 26, 2019
Sam Larter | Sep 26, 2019

I don't know about massages, but they have a gym, jacuzzi and a really nice pool.

Is there a washing machine and dryers in the rooms

Rebecca Boyd | Sep 26, 2019
Vanderlei Lários | Sep 26, 2019

Yes

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Are service dogs allowed

Linda Engberg | Sep 26, 2019
Tiziano Acrocc | Sep 26, 2019

Yes

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What is the restaurant like. Could we get a good breakfast here?

Jill Glencross | Sep 26, 2019
jay Sabol | Sep 26, 2019

There is a cafe next to the pool that serves burgers and pizzas

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Do you receive packages from amazon?

Guido Agnese | Sep 26, 2019
Martin M | Sep 26, 2019

Yes! No drama. I received everything

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Do you have a transfer to the parks?

Renata Santini | Sep 26, 2019
Shawn Dunn | Sep 26, 2019

They used to offer a shuttle service through a third party and you would pay per person. I'm not sure if they still do, so it would be best to call the resort to find out.

What are the pool hours

Heather Peckham | Sep 26, 2019
Country Boy | Sep 26, 2019

Cant remember if there was any specific pool hours but they also have a hot tub by the pool which is nice also.

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Do they provide shuttle to resorts

clinton thurlow | Sep 26, 2019
Country Boy | Sep 26, 2019

No they dont provide shuttle, but you could call a cab.

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Hello, how do I notice that packages will arrive in my name? I am from Argentina

Ivan Romano | Sep 26, 2019
carim figueroa | Sep 26, 2019

Must let know in resort recwpcion

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Do you have package reception?

Gabriela Mengoni | Sep 26, 2019
M G | Sep 26, 2019

Yes and do not charge

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How much is the resort fee?

Rafael Hamzé | Sep 26, 2019
Rodrigo Marcus | Sep 26, 2019

Around 7 dollars per day

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Where is there wifi and if there are in the rooms does it have any cost? The same one? Where is there Wi-Fi and if there is in the rooms does it have a cost? The same which one?

maria celeste Spadoni | Sep 26, 2019
Allyson Williams | Sep 26, 2019

Wi fi's included in the price of the room.

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For rooms with a kitchen, do you have to request cookware or is it already in the room?

William Keena | Sep 26, 2019
Country Boy | Sep 26, 2019

They are fully furnished. If this was helpful, could you PLEASE like? Thank you.

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Can I bring my support dog ?

drama_queen 69 | Sep 26, 2019
Randy Mooneyham | Sep 26, 2019

Yes I believe you can

Are there grills available for use?

Ashley Sumner | Sep 26, 2019
Renee Johnson | Sep 26, 2019

Yes. They have them near the "turtle" pool across the street. The diamond resorts is in two parts so you need to walk if you stay at the cypress point side.

Does the hotel offer shuttle from the Orlando international airport?

james john | Sep 26, 2018
dennis st. john | Sep 26, 2018

Sorry but it does not provide shuttle service. Also its some 20+ miles from / to MCO (Orlando International)

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Do i have to pay extra for a room with jacuzzi?

Gerardo Rodriguez | Sep 26, 2018
Mike Coolong | Sep 26, 2018

I was a little disappointed they weren't Jacuzzi tubs in room. The website was a little misleading

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They keep ur deposit on rooms

Matt Lapaglia | Sep 26, 2018
Noel Acevedo | Sep 26, 2018

Deposits are in case of damage. I would assume if you dont destroy your room you get your deposit back.

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Hello, I’d like to know if I can have my purchase delivered at Cypress Pointe Resort Orlando and if any charges apply. Sincerely,

Pat Coimbra | Sep 26, 2018
Mabel Esteves | Sep 26, 2019

Was it possible to make purchases for them to receive ?! Did it cost?

Do you have breakfast, even if it's paid?

Cleiton Luz | Sep 26, 2018
Ahmed Haris | Sep 26, 2018

I do not believe so.

How far away from the Airport

Pamela Pingree | Sep 26, 2018
Albert Shamah | Sep 26, 2018

Without traffic about 25 minutes. With traffic can be up to 45. Give yourself an hour to be safe.

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How are you Universal

Jcrete | Sep 26, 2018
Albert Shamah | Sep 26, 2018

They are not affiliated with Universal studios.

Which rooms have a spa tub?

Heather Wolf | Sep 26, 2018
Jacob Banitt | Sep 26, 2018

The triple rooms have a spa tub.

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Is there a w & d in a std 2 bedroom suite

Belinda Crews | Sep 26, 2018
Richard Williams | Sep 26, 2018

Yes there is a washer and dryer in the standard 2 bedroom suite

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Is transportation available to Disney

Belinda Crews | Sep 26, 2018
susan coda | Sep 26, 2018

I'm not aware of a shuttle but we found it very easy to use the Lynx bus system. The 50 picks up/drops of very close

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