Giannone Companies Towing Enforcement

Cristal Gonzalez

My car got towed to Trenton Nj to this location which is an hour away anyways my car got towed and they refuse to give any information despite being with the owner and having all the information, i also called 2 times from my phone and once from my boyfriends. first call was on my bfs phone and we asked what we needed female on the phone let us know that we needed the owner or else she wouldn’t talk to us. called them again on my phone ,first time on my phone they did not answer so i left a voice message with my aunt(the owner) second time i called the owner of the car was still with me but the female on the phone answered and asked all the same questions again i was trying to let her know that i was with my aunt but immediately the lady on the phone started catching an attitude and saying if i call again she will put a $75 aggravation fee 🤣 like ma’am how else am i suppose to call about the car like i had the owner with me and all and this lady just is so rude and reading the other reviews on this site just make sense. EDIT : i never said i break laws 💀 just wish the customer service was better. also they messed up my cars trim in the back and the mudguard, but thanks to whoever the lady is at the impound lot she said she read my review 🫶🏼

Ronda Gooden

Nice folks, but they did $1300 worth of damage to my car. I hope they do the right thing and fix it

Joshua Mendez

Vehicle was justly towed due to a miscommunication with property owners. Although they unjustly raise prices on unsuspecting victims without any “reason” until speaking to the 4th person I was told I was being charged $80 for gas inflation essentially. Tow driver must be very inexperienced because after I paid fee my car was brought out with a flat (tire was just installed 2 weeks ago) when confronted they said “how would I have done that” then after showing my disdain and calling them thieves, the tow truck drivers wife proceeded to tell me “maybe you should learn to read” after which the situation got heated and then I noticed my rear bumper was cracked by taillight and my trunk as well. Staff is very unprofessional and it shows. The flat was caused by a rim that the driver cracked when hooking onto vehicle. I have also had a vehicle parked in the very same parking of mine for TWO days and after several calls to them they didn’t even remove that vehicle from property. Drivers wife also “claimed” she sent me a receipt to my email which after 4-5 hours now I still have not received. EDIT: Receipt was forwarded to property managers for a total of $250 when I was charged $350. Con artists.

Rain D

OMG!!!! Carmen was a FREAKING lifesaver! Me and my friends were stranded and called they got to us so quick! Not only that but he definitely went the extra mile to help us out!!! It was an amazing experience and Im so grateful for everything!!!!