The UPS Store

Minh Lam

Friendly and helpful staffs

Peggy Totzke

Always top-notch service, even during times that they are busy.

Michael Librizzi

Spare yourself and use FedEx !! This store does not scan all packages and after losing my package ($500 value), they claim it’s not their problem. “Take it up with UPS” then the woman manager hung up on me. Prior to this, I spoke with an employee who admitted that the driver is in too much of a rush to scan all the packages. So in other words, if you drop off your item at the store, you’re on your own. LaJolla deserves better than this company and this manager. SUPER RUDE MANAGER ! Use FEDEX and spare yourself the heartache of a lost item and time.

Alicia C

I was filling out a time-sensitive fax form, when this customer walked in who was completely belligerent! From the moment she walked in, she complained loudly that it wasn't the desk staff she was used to. Somehow that was such a problem for her? I saw the staff Scott handle the womans requests without rising to her weird attitude, as well as juggle mine and other customers' questions. I felt this UPS helped me feel secure that I was able to fax an important document with verified delivery, and I found the staff very helpful.