Red Jacket Mountain View Resort

Category: Hotel in North Conway, Conway, NH

Address: 2251 White Mountain Hwy, North Conway, NH 03860, USA

Phone: +18007522538

Reviews

Janna Oakfellow-Pushee

Apr 23, 2022

The rooms are super clean, as is the rest of the place! Huge shout out to Chris at Breakfast, Gloria for Dinner, and Diego, the Children's activities' guy, and Derek Vance, who rounds up everything! The only reason this place gets four stars is because of under-staffing; please get these awesome people some extra hands to help as the place was slamming and it wasn't even NH spring break yet. Or if not extra hands, then a raise because dang they (and hospitality staff) went above and beyond for us. Cheers!

Dan J

Apr 4, 2022

The hotel is an older hotel that has been updated to be modern. While not a luxury hotel its clean and comfortable. Had a mountain view room with a balcony, no microwave in room but decent sized fridge. Bed was comfortable and room was clean. Breakfast was exceptional, the coffee is one of the best I've ever had and is served buffet style with fresh waffles and omelets made to order. Kahuna Laguna is a nice little park, while seating is scarce they have locker rooms and food on site, mutiple levels of play area for all ages and it was clean and inviting. They also have children's activities every hour in the hotel! Arcade is small and more suitable for teens than younger children. What set this visit apart from others is the GM Derek is amazing. He checked me in with a smile and explained everything to me. He also was serving breakfast and he is super kind and helpful. I highly recommend staying here.

Alishia French

Mar 29, 2022

Absolutely amazing place to bring our 6 and 7 year olds, they had a blast in the water park. Only downside is I wish we planned for a summer visit because the water was way too cold for me (but doesn't really matter because it was for the kids, but would have been nice to swim with them more) staff was all super nice and helpful everywhere, So was housekeeping. Breakfast & the pizza place was amazing as well. Rooms were perfect size, clean and beautiful views. Highly recommend!!!

Katie Berube

Feb 28, 2022

For the price of the stay we expected a lot more with the water park. It is a lot smaller then expected. We have stayed at great wolf lodge and it’s twice the size, not to mention more to do. The fact that you can only use the water park from check in to check out is not that much time. And if you use water park before checking in then you can’t use it the next day. The there is the room. The room we were in was nice. But the noise level from all around was crazy. You can hear people crystal clear above you and beside you and obviously in the hallway. Then the door had a decent gap on the bottom of it. Big enough to fit my fingers through and show in the hallway. The heat apparently wasn’t working either. We didn’t find that out until we woke up the next morning. Overall it was a decent stay but definitely not worth the money or the hype that I have heard. We won’t be coming back.

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Questions & Answers

Are you pet friendly

Ronnie Paux | Feb 4, 2021
Stacey Robinson | Feb 5, 2021

Yes they are, I work there

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Do you do anything special for birthdays? You also have arcade games and does that cost money?

warrene goslant | Feb 5, 2020
James | Feb 6, 2020

Yes for birthday specials. Not sure about arcades.

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What time is check in .....

No Conment | Feb 5, 2018
Millie Kenney | Feb 6, 2018

3 p.m.

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Am I able to purchase just tickets to the water park if I'm attending a birthday party?

Kayla Warren | Jan 28, 2022
Rhonda Benoit | Jan 29, 2022

Yes you can.

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Are they honoring Certificates yet? Due to Covid in 2020 the Agent said "they won't expire"..

Dianne Doherty-Harrell | Sep 7, 2021
Nicole Waters | Sep 8, 2021

I would assume ,their fully operating

What should we bring other than swim suits and clothes?? Staying for 3 days. Thanks!!

Christine B | Aug 8, 2021
Cand | Aug 9, 2021

Water shoes or flip flops. The fridge is small and has the freezer part inside so things easily freeze when you don't want them too. Sanitizing wipes for the room and bathroom. Games to play in room, they have an arcade but most things were out of order(but still taking coins).

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I can't find info on the spa?

Alyssa Hermonat | Feb 4, 2021
Alyssa Hermonat | Feb 5, 2021

I know they did like five or so years ago and it's in there name on google so I was curious if they still did.

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Does the rooms have fridges and microwaves?

Deb McLellan | Feb 4, 2021
Michael Groves | Feb 5, 2021

Yes it has both micro and fridge

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Is there a "calendar" page I can refer people to so that they'll know who is the entertainment is for the evening? Thanks! Carlos.

Carlos Olmeda | Feb 5, 2020
James | Feb 6, 2020

They have a calendar of events on their website which shows live musical entertainment. I hope that helps.

Is there a gym available?

Kyle W | Feb 5, 2020
Red Jacket Mountain View Resort (Owner) | Feb 6, 2020

Our fitness center is located next to our outdoor pool in the Birchmont tavern building. Hours of operation are 6am-10pm.

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Do you allow pets

Ann-Marie Basler | Feb 4, 2021
Justin G | Feb 5, 2021

They do allow dogs. But as one of the reviewer noted they have very stringent rules for pets. Also, the charges for pet are crazy. The websites states a fee of $40-50 for the pet. And you will think it is reasonable. But if you are bringing a pet along then you have to call them to book. They will then tell you that you can only be in one of their pet friendly rooms. Apparently, the price of those rooms are much higher (at least 35%) then their regular rooms. So, I saw a room available online at Red Jacket for $245 and with pet fee it should have costed me $285 + taxes. When I called them they mentioned that I can be only booked in a pet friendly room that started at $340 + pet fees + taxes - Total came out to be $400. In short they are going to charge you about $150 more per night for a dog and make it look like they only have a fee of $40. Also, the room we got was pretty dingy with dark & seemingly unclean carpets. I would not recommend this at all if you are bringing your pet.

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Is breakfast included?

Antonio Urizar | Feb 4, 2021
Justin G | Feb 5, 2021

No. No breakfast or complimentary coffee. They will make you pay for everything.

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How many guests are allowed in an alcove/loft room

Karen Marchetti | Feb 5, 2019
Echo Bilodeau | Feb 6, 2019

Alcove room had two queen beds downstairs and two twin upstairs and we put a twin air mattress upstairs between the twins.

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Is there a complimentary brkfst included, and how many kids are included, is there charges for kids 3and under

Karen Marchetti | Feb 5, 2019
Michelle Brown | Feb 6, 2019

Breakfast is a buffet style, a little on the pricey side. I think kids were a little cheaper than adults but I don't recall how much. All of the food was amazing, even a lady that makes custom omelettes!

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Do you have a honeymoon suite?

Jill Child | Feb 5, 2020
Ryleigh B | Feb 6, 2020

Yes I think so, but you’ll have to look on their website

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