Verizon

Category: Cell phone store in Ocala, Florida

Address: 3451 SW College Rd, Ocala, FL 34474, USA

Phone: +18008801077

Opening hours

Sunday: 10AM–4PM

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–7PM

Reviews

Tydings Design Inc

Sep 16, 2022

Sam Henderson ROCKS! Amazing customer service and fixed my phone in one second after 3.5 hrs with Apple and Verizon tech support with no results. Give this man a raise!!!

Mora Hoffman

Sep 11, 2022

Not able to provide needed services. Prices are high for services desired.

Linda ruby

Aug 13, 2022

After 20 years of business with Verizon, dealing with this store and their disrespectful management that after continued mistakes, making me return to the store 4 times before they got a simple upgrade correct. And not once did they ever apologize, and some of the management tried to blame the issues on me without even looking at paperwork. Then when I asked him to go over the paperwork with me, he went to the back to get it, realized it was their mistake and never came back out. Instead he sent a employee out. Been to many Verizon stores across the East cost and never did I have a problem. Terribly business go else where.

Pamela Mcgurk

Aug 11, 2022

Had to go into store, great service. Plenty of employees to help out.

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Questions & Answers

Can I make an appointment?

K. H. | Sep 23, 2018
Pano Cato | Sep 23, 2018

Yes

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What is your phone number? The one listed goes to an call center in Asia!

Dave Tyler | Sep 22, 2021
Mary Bloch | Sep 22, 2021

Do not have the phone number.

Are you ever open?? Where do I go for a new battery?

Lauren Monahan | Sep 22, 2021
Danielle LeDeux | Sep 22, 2021

Go a couple blocks down 200, opposite side of the street to batteries plus. Verizon is terrible.

How in God's name can I actually speak to a live human being?

sergio ortega | Sep 22, 2021
Danielle LeDeux | Sep 22, 2021

You can go to the store , be prepared to be spoken to in a condescending manner by people who possibly have no clue what they are doing! I guess it beats being on hold for hours.

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I thought I was paying for my phone. I wonder what the balance is on that phone?

George Ann Wilson | Sep 22, 2020
John Nimmo (Dave) | Sep 22, 2020

Just download the My Verizon app and you can check that way.

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I had my tablet turned off because it would not come on but now it comes on . Can I use It with my wff with out turning it back on ?

mary ann Norris | Nov 26, 2021
William “Awesome” Connolly | Nov 26, 2021

I'm a customer the same as you are. That said, if you were referring to your wifi (not wff) then yes you can use any wifi compatible device as long as you remember any passwords to start it up and that it wasn't locked due to a security issue. Verizon reps can give you a definite answer though.

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DO I NEED AN APPOINTMENT TO SIGN UP PHONE SERVICE FOR PHONE AND I PAD (WHICH WIII HAVE ITS OWN PHONE NUMBER) AND GET A NEW PHONE?

Sherry Fowler | Sep 22, 2021
Gene' Brook | Sep 22, 2021

No you don't. They will meet you at the door to get your name then have you wait in your vehicle until it's your turn.

Do I need an appointment at the Ocala store to trade in my iPhone for a new one?

Jill killorin | Sep 22, 2021
Ben Bergner | Sep 22, 2021

I was there for Black Friday. No appointment needed. They are operating at a limited capacity. You check in when you arrive and they will call you in shortly after. The wait was less than 20 minutes.

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How can I make an appointment for Tuesday 08-10-20 Pin # 2735

HAROLD LAWS | Sep 22, 2020
Carl hiers | Sep 22, 2020

Call the Verizon store on college road, hwy 200 and they will set you up

How do you transfer text messages from an S8 phone to my pc? thanks

Greg Rowe | Sep 22, 2020
Jen Spalti | Sep 22, 2020

Also YouTube videos are helpful. I just plug mine phone (any model) into my computer with a USB cable. It usually asks you what you want to do.

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I have a 2 year old iPhone 8+ and the battery seems to hold less & less juice meaning I must charge my phone 3x a day. Is this normal & do I need to get a new battery installed? Has anyone used a non-factory charger & find iPhone doesn’t support.

Scott Dammeyer | Sep 22, 2020
Rose Martin | Sep 22, 2020

You may have apps running in the background. Check phone and reduce notifications alerts and be selective about what apps should be running all the time.

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I had a very weak signal for three days is something going on on Verizon‘s end ? Thank you i’m in Ocala Florida

Gail McClory | Sep 23, 2019
Jen Spalti | Sep 23, 2019

My phone has been terribly slow

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Glass on my cell phone is cracked — can it be replaced?

Ronald Audi | Sep 23, 2018
Eric S | Sep 23, 2018

Try Re-tech repair

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