AT&T Store

Jerry Jacobs

********EDIT********* I believe in updating a review when it’s due. I’m happy to announce that I returned to the store today and was greeted by very friendly and helpful staff. I’m now have a prepaid AT&T plan for a trial to see if I want to make the switch from Verizon. The guy that helped me was top notch at explaining everything and showed me an option I didn’t even know existed! Changing my score to 5 stars! Well first impression was a bust. I’m a long time Verizon customer mainly because it’s the only thing that works in my area. I’m now hearing that AT&T are in my area. I figured I’d give it a shot. The store looks nice but upon going inside where there are only two customers the employee, without looking up from whatever she was doing yells out, “welcome to at &t, what brings you in rust?” I told her I wanted to see phones and check out their service plans. She still without looking up said, well you’re welcome to look at phones but I’m the only one here so it’s going to be 45 minutes to an hour before I can help you with anything. I’m shopping to get away from poor service. At least Verizon is friendly before they get your money.

Sadia Corral Benkhalek

Sharon and Jarvis were great representatives. They made it so stress-free to switch my provider. I couldn't stop singing the praises and thanking Jesus. I got a great deal for two lines. AMAZING!

Joseph Tyson

People friendly

Alexandre the not so great

So bad service.... they don't know their plans, they are not helpfull...you always ending calling the ⁸⁰⁰ line for real help. It is getting worst and worst, now they put signs "back in ____ minutes" and guest what.... thy never come back.