Best Buy

Category: Electronics store

Address: 7830 Plaza Blvd, Mentor, OH 44060, USA

Phone: +14409741151

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Meaghan Ryan

Jun 20, 2022

I purchased a washer and dryer from here along with an extended warranty. Too many issues to go through all of them. The first problem was after it was installed, it flooded my utility room. When they came back they flooded it again because they didn’t connect things correctly. Then someone entered that I received another washer and that took my turning into “Karen” to get it resolved ( several sales people, 2 supervisors, and the head of the store). Would not recommend buying major appliances

Connor I

Jun 17, 2022

I bought a TV and sound bar during my most recent visit. Tim was wonderful and answered all the questions I had and then some. He was very informed and helped me get a better setup than I was initially going to buy. He helped explain setup as well so when I got home it was easy getting everything put together and started up.

Glen Lewis

Apr 24, 2022

The people at the store were great! Helpful and patient with questions. Corporate is letting down their people. We bought a $1800 LG fridge. We changed from stainless steel on our old fridge to to black. Got home and decided to change all the other appliances. Dishwasher, range and microwave. Tried to call the store to ask if we could take advantage of the bundle price. You can no longer call your local store. Every call goes to a National call center. Why own a brick and morter if you are going to run it like a web store? We will canel our fridge Monday and our $6000+ will go elsewhere. Customer care needs to come 1st. If this is how it is before our initial purchase is even delivered, we will go to a place that cares about the people taking the time to walk in the door.

Dzevad Sali

Apr 5, 2022

I bought a Microphone, and surround sound speakers for my computer, and the customer service onsite was excellent and they were very knowledgeable with the products.

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Questions & Answers

Are you guys open today?

Ghost3r | Jan 23, 2021
Brian “Cotton” Palay | Jan 24, 2021

Yes

Does Best buy recycle shredders

Carmen Smiley | Jan 24, 2020
PATRICK MCLAUGHLIN | Jan 25, 2020

I'm not sure sorry.

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Do you have recycle program for Ink Cartridges @ Old Cell Phones?

One stop Shop | Jan 24, 2020
Terry Frome | Jan 25, 2020

I dont live in Ohio but here in San Diego at Best Buy they do. I would say yes because the stores are the same. Give them a call before you go.

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Do you have beats

REDNECKTV.2 ! | Jan 24, 2020
Debbie Gregory | Jan 25, 2020

Yes, they have them.

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Is it possible to have my order delivery in mid-June if I buy now?

Victoria Resnick | Jan 24, 2019
michele' belle | Jan 25, 2019

Sure!

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Sent an iPad to Geek Squad in Brooks Kentucky to get repaired. They returned it not fixed, still won’t work. Plus removed our charger and cord from box. Two days of phone calls to Best Buy and Geek Squad in Kentucky. No help from anyone.

Linda French | Jul 27, 2021
Brandon Kondik | Jul 28, 2021

Geek Squad and Best Buy managers usually respond well to calm interactions. I would recommend going to customer service, ask for either the GM or Ops manager, and explain the situation calmly.

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does mentor ohio location have the 27" samsung odyessey \g5 monitor in stock at store

Jack Yahner | May 28, 2021
Elizabeth Santos | May 29, 2021

Give them a call

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What are the Covid safety practices like here?

People are asking | Apr 28, 2021
Emperor Mayham | Apr 29, 2021

As everywhere limited numbers where masks

How many printers are in store for selection and to ask questions? also, will store take old one for recycle?

Cheryl Jacobs | Jan 23, 2021
Christina Rhoades | Jan 24, 2021

I'm , sure , they , can , help , you , with , that , I'm , pretty , sure , they , have , Printer's and , if , they , don't , go , to , home depot , they , Can , probably help , you ,their ,too ? ,😜😜.

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My husband purchased a Sony Bravia 60 inch tv about 5 years ago. He has since died and I need to find out the model number. Is there any way of getting this information. It was purchased in your Mentor, Ohio store and charged.

Penny Wall | Jan 23, 2021
Matthew Lasher | Jan 24, 2021

The model number should be on the back of the TV on a sticker. If you have hdmi ports it should be near or around there. I have a samsung so I couldn't tell you where its located at on the back. If you call best buy they will tell you the same thing and may be able to locate it.

Can best buy fix s20 screens

Darcy Williams | Jan 23, 2021
Jim Billie | Jan 24, 2021

Not sure if they can fix s20 screens. Since they sell them, they may be able to recommend a place that does.

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what credit cards to you accept

Karen Bender | Jan 23, 2021
AG7.24 | Jan 24, 2021

American Discover Master Visa.

Do you have freezer for sale

Ruth Carbone | Jan 23, 2021
Jose Rivera | Jan 24, 2021

No

I have a Fitbit blaze. I am getting a burn on my wrist. Is there a program to turn them in for some sort of rebate ? I miss having a watch but the skin is still tender and I don’t want that experience again. Advice please ?

Jan Krzesicki | Jan 23, 2021
Peggy Sigley | Jan 24, 2021

As I have read these have alot of bad reviews for doing what it is doing to you. Even when people have contacted the compay.

How do I know if I have a warranty on something?

Pauline Lograsso | Jan 24, 2020
KEN JOHNSON | Jan 25, 2020

You have the receipt the name of the product to call Best Buy and you asked them . They can tell you What warranty you have at that point .

Do you Price Match with Amazon?

ImaKiller19 | Jan 24, 2020
Bhavin Rana | Jan 25, 2020

They do with selective stores only.

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Do you carry in store kiipix photoprinter for smartphones ?

LindaSue Taylor | Jan 24, 2020
Jimmy Londo | Jan 25, 2020

We don't have that exact one but we do carry a bunch of other portable photo printers

Do you sell printer ink

Phyllis Zahn | Jan 24, 2020
B Williams | Jan 25, 2020

Yep

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how can I tell if my flatscreen is "dying"? it shows little tiny squares on the screen and the audio is distorted. Thank you.

Barbara Hanko | Jan 24, 2020
fariss issa | Jan 25, 2020

u cant tell just by looking on the screen u need to bring it to 137 richmond st and we can test it

Does Best Buy sell photo sticks or similar products?

Audrone Murtaugh | Jan 24, 2019
jim belfiore | Jan 25, 2019

Yes

Do you carry VHS dvd players ?

Jo Smoot | Jan 24, 2019
Steven Miley | Jan 25, 2019

No they don't

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Can you repair a GPS

Adam Reedy | Jan 24, 2019
Jack Yedvobnick | Jan 25, 2019

Almost all current electronic devices are made to be thrown away when they fail. It's too expensive to repair, many have custom chips etc. If you happen to have someone that's an electronic tech or into computers, they may be able to help. Exception: many smartphones can be repaired.

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How much are your amazon fire sticks and whaat generation are they?

Beatrice Oliveri | Jan 24, 2019
Brett Campbell | Jan 25, 2019

Latest generation for $39.99

Do they buy cameras

Teven Wilson | Jan 24, 2019
Melissa Hickerson | Jan 25, 2019

Yes they do a "trade-in" for certain ones. Check the website under trade-ins and see if u can with your camera :-) hope this helps!!

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I have a Pandigital photo frame that quit working. Can it be repaired?? Arthur Cross, Mentor.

Arthur Cross | Jan 24, 2019
Aleks Krysa | Jan 25, 2019

Not worth repairing. Probably fried a chip.

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Do they have ssds in store

MrScrufflesDoe “MrScrufflesDoe” | Jan 24, 2018
Bubba Bentley | Jan 25, 2018

Yes, if not in the store, they have them online as well.

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Can I order an iPhone x from this store?

Raquel Luna | Jan 24, 2018
Bubba Bentley | Jan 25, 2018

Yep i just stocked them

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Can I buy just a sub woofer for my Vizio sound bar? Thanks.

Mary Elliott | Jan 24, 2018
Francisco Zermeno Jr | Jan 25, 2018

You can, if you want the subwoofer we can order it for you in store.

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I can always count on Geeksquad,,

Marilyn Platt | Jan 24, 2018
Paul Forcier | Jan 25, 2018

Yes

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