Steak 'n Shake

Category: Hamburger restaurant

Address: 9530 Diamond Centre Dr, Mentor, OH 44060, USA

Phone: +14406398734

Opening hours

Sunday: 10AM–10PM

Monday: 10AM–10PM

Tuesday: 10AM–10PM

Wednesday: 10AM–10PM

Thursday: 10AM–10PM

Friday: 10AM–10PM

Saturday: 10AM–10PM

Reviews

Alex Hay

Jul 24, 2022

I feel like this place usually gets a bad rep, but I’ve been here twice now and I gotta say I love the burgers and I love the shakes. I’m not a picky eater, nor do I care about what how neatly the food is (idc if the burger is slightly off center or anything like that), and the burgers are real good. There are never a lot of workers there so for who they’ve got I say you get some good food and shakes. Fairly priced too for what you get, I’ll be coming back every once in a while. :)

Scott Burnett

Jul 18, 2022

Went thru the drive thru. Only one vehicle ahead of us. Relatively quick but not as fast as Wendy's. Order was correct. Very friendly staff. Food met expectations.

Adriana McGinty

Jul 6, 2022

Me and my boyfriend went to this steak and shake and ordered two burgers and two shakes. When I got my “burger”, there was no actual burger in my sandwich. It consisted only of lettuce, tomato- just condiments. Not actual hamburger. I’m pretty disappointed. Shakes were good though.

Tony Melaragno

Jan 10, 2022

The food and service were great! But, like every other restaurant, they are under-staffed and over worked. Thank you to the staff for hanging in there!

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Questions & Answers

Why do you advertise 24/7, when I went at 4:30 a.m. to your Mentor location on 9530 Diamond Centre, the lights were on, but not a single employee there. I knocked on the doors, went around the building twice, no cars anywhere in the parking lot.

Linda Boyle | Jan 23, 2021
Olivia Specht | Jan 24, 2021

Granted this was a few years ago, but have not had problems with dining at Steak n Shake after midnight. Except once when there was some water/pipe work going on and they had to be closed. Most disappointing was I just so happened to have returned from a flight overseas and was really hungry.

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Why does it take over a half hour to make a milkshake because ive been sitting for over that long

Peter Griffin | Jan 24, 2019
Pete Hughes | Jan 25, 2019

They had to shake the cow before they milked it...

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Do they still have the shooter burgers

Tom Klein | Jan 24, 2019
Karol Grisard | Jan 25, 2019

Yes.

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Is indoor dining open yet?

Lisa Shaffer | Apr 28, 2021
Edith Belt | Apr 29, 2021

No only drive thru

Is this branch still open? Lots of stores say open but are actually closed.

Caleb Bulger | Jan 23, 2021
Emmanuel Holmes | Jan 24, 2021

Nope close

Why is this place so inconsistent. U wait for ever in the drive thru. I'm sitting here now and they don't even have the lights on for the drive thru.b

Shanna Pierce | Jan 23, 2021
Sharlene Harrison | Jan 24, 2021

Understand its made fresh not fast food. There could be 20 sandwiches ahead of your one. Why do costumes have to be so inconsiderate. McD's is right there. Oh and then 20 shakes to go with the meals that are hand mixed 😁

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are you still open or did you close down?

ARC Hansen | Jan 24, 2020
Gregory Knight | Jan 25, 2020

They are still open.

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