Why is this place so inconsistent. U wait for ever in the drive thru. I'm sitting here now and they don't even have the lights on for the drive thru.b

Shanna Pierce | Jan 23, 2021 | Category: Hamburger restaurant

Steak 'n Shake - All questions

Address: 9530 Diamond Centre Dr, Mentor, OH 44060, USA

Sharlene Harrison | Jan 24, 2021

Understand its made fresh not fast food. There could be 20 sandwiches ahead of your one. Why do costumes have to be so inconsiderate. McD's is right there. Oh and then 20 shakes to go with the meals that are hand mixed 😁

Bill Nye the Paintball Guy | Jan 24, 2021

Steak and Shake frankly shouldn't even have a drive-thru. They're good is too fresh to be made quickly

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Other Questions

Why do you advertise 24/7, when I went at 4:30 a.m. to your Mentor location on 9530 Diamond Centre, the lights were on, but not a single employee there. I knocked on the doors, went around the building twice, no cars anywhere in the parking lot.

Linda Boyle | Jan 23, 2021

Why does it take over a half hour to make a milkshake because ive been sitting for over that long

Peter Griffin | Jan 24, 2019

Do they still have the shooter burgers

Tom Klein | Jan 24, 2019

Stopped at the diamond center location at about 11:45am. Lights inside were on. Nobody answered the drive thru speaker so I called, around 8 rings someone picked and said they wouldn't be open for 45 more minutes. Seriously?!

sara liston | Jan 23, 2021

are you still open or did you close down?

ARC Hansen | Jan 24, 2020

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