Shoe Dept. Encore

Category: Shoe store

Address: The Mall At, 2929 Turner Hill Rd Ste 1390, Stonecrest, GA 30038, USA

Phone: +16785268004

Opening hours

Sunday: 12–6PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Valencia Johnson

Jul 8, 2022

Great prices and selections

Rona Wooten

May 11, 2022

First time going there but it won't be the last will go again

Ariana martinez

Jul 16, 2021

The store has some form of policy where the box comes with one shoe, and then when you checkout they give you the other shoe. The shoe they gave me didn’t even match the shoe I wanted to buy, in fact It was a whole other shade and was uneven. I didn’t realize it until I came home.

Tina Elaine

Jan 5, 2021

Enormous selection of shoes

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Questions & Answers

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. Encore | Aug 22, 2022
Shoe Dept. Encore | Aug 22, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. Encore | Aug 22, 2022
Shoe Dept. Encore | Aug 22, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

Where is my refund?

Shoe Dept. Encore | Aug 22, 2022
Shoe Dept. Encore | Aug 22, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

Do you have purple or sparkling tennis shoes

Gloria Carlisle | Sep 20, 2018
Rayha Lokie | Sep 20, 2018

You would have call the location or go there to find out.

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