Mercy Medical Center

Category: Hospital in Springfield, Massachusetts

Address: 271 Carew St, Springfield, MA 01104, USA

Phone: +14137489000

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Linda Mercier

Sep 19, 2022

Nurses are amazing

Biscuit Burglar

Sep 15, 2022

Bad policies from Trinity leading to good, passionate staff parting ways, but certainly not surprising as seen by other reviews. Hopefully there's a better grip of reality and logic behind the scenes to bring in genuine care-givers. Sad to see.

Margaret Tebaldi

Sep 7, 2022

Mercy has great staff, a nice facility, and fast service!

Viachaslau Butrovich

Aug 27, 2022

When I arrived into emergency room of the Mercy Hospital to get help with one problem. They didn’t help me with that problem. Instead they took samples for COVID, and I got positive Covid test. All had for last 3 days little fever and nothing more. They prescribed me Poxlovid and said that I need to use it. On next day I took first dose and I felt like I got too much energy and some strange feelings. I thought though that it is ok for morning time with this medication. On evening time I took second dose and I regret it. I wasn’t able sleep. When I closed my eyes I saw many lights blinking at front of me, my brain was also too active. It was nightmare for me. I didn’t sleep that night at all. During next day I felt like my condition was getting worse and worse. I came back into the same emergency room for help. I explained them that this medication did something bad to my health. But they didn’t want to do anything. They said it caused by COVID. I said that I had Covid for 3 days before I come to you and had only little fever and nothing more, but they didn’t want to listen to me. I did some research myself and find out that the Poxlovid, wich they gave me, is not certified medication and approved only for emergency use to treat Covid in people with another health problems and when another options don’t work. In my case I didn’t have any problems wich make doctor to make decision to give this medication. But that doctor did not care as I see. In addition he didn’t let me know that this medication is new and doesn’t have certification, that all side effects unknown, and that it is better not to use it if there aren’t any emergency regarding Covid. Good doctor and professional after my second visit would have taken care about me, understanding that the new and unknown medication can do some damage. They did nothing. I lost more then month trying to recover and figure out what is going on. I got sleep disorders, problem with breathing some heaviness on my chest. I thought I got problems with my heart. Still trying to figure out. In another hospital they did additional chest x-ray, electrocardiography, blood work. All that did not find any problems. Waiting for echocardiogram results. My primary care provider thinks that this medication did some damage to my nerves system. I’m truck driver and didn’t work more then month because all of these.

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Questions & Answers

Since when it it considered safe to lift a 72 year old woman with 3 fractured ribs, a fractured pelvis and respiratory issues, under her arms to move her from her bed to a comode. What ever happened to safety on the 4th floor of this hospital??

Margowruck Harrington | Sep 20, 2019
Emily Tanon | Sep 19, 2020

I tend to not believe what most users are posting on here. Only because there is a lot of behind the scene reasons that most people don't know or don't understand

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Since wait times are overly increasing patients should recieve a discount in care due to the fact Health Care Isn't Cheap But The Service isn't adding up not just your facility but most here ... or have urgent care pick up some slack

Nina Anderson | Aug 20, 2022
Ashley Me | Sep 12, 2022

They go by urgency of needs. Not saying that yours is not important because it is.but with covid hospitals around the world are feeling the pressure of a lot of people with covid and those with possible covid to get tested or if they have possible exposure to it.

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Why are wait times so extreme ?? An do we have a shortage of doctors ??

Nina Anderson | Aug 20, 2022
Ashley Me | Sep 12, 2022

With covidi it is over welming hospitals around the world. Read what I said to your other question for a more detailed answer.

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It’s been posted that you’re having a job fair on Wed. Feb. 26th. Please list the hours of the job fair and where, exactly, will the fair be located? Thank you.

Kirsten Beebe | Sep 19, 2020
Ashley Me | Sep 12, 2022

I know it's over due to the fact you asked this 2 years ago. In the future just as a reference you should be able to find information on the website if ever needed agian.

Does this center take medicare patients

Marie High | Sep 20, 2018
Abigail Ramos | Sep 20, 2018

Yes

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How is this hospital rated for stroke?

John Blue | Sep 20, 2018
Amy Ashford | Sep 20, 2019

Mercy Medical Center is a state-designated Primary Stroke Center and has received a Gold Plus award for stroke care quality from the American Heart Association/American Stroke Association.

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how many people can see a patient at once.

Tina Saintjohn | Jan 22, 2022
Shannon Hadley | Jan 22, 2022

One visitor per day

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How many floors does floors does mercy have

Nicole Manarite | Sep 19, 2021
Merieella Manwaring | Sep 19, 2021

The main entrance building goes up to 6 floors, I believe.

Is there a dental department

Ari Valentine | Sep 19, 2021
Ashley Me | Sep 12, 2022

Even though this was asked a year ago. But just as a general reference services provided by hospitals are covered usually under services on thier website. You can best find a service you need this way.

What is the optometry number on the second floor of mercy?

Yiyi Reyes | Sep 19, 2020
Ashley Me | Sep 12, 2022

Should be on the website under that sevixe.

How can I find out if I erre born there

rhonda dunning | Sep 19, 2020
Jodi Adams | Sep 19, 2020

Try calling medical records.

Where is outpatient registration located in Mercy?

Berengere Tardif- Ablicki | Sep 19, 2020
Shannon Hadley | Sep 19, 2020

At 299 carew st. Right near the main entrance

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Does Mercy hospital have orthopedic?

Miriam Quiles | Sep 20, 2019
Ashley Me | Sep 12, 2022

On the website under the services page you can read though to see what services they offer.

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Is it ok for a doctor to tell a patient you don't have long in this world when their are visitor in the room with another patient because the doctor did this today

Ronnie Williams | Sep 20, 2019
Emily Tanon | Sep 20, 2019

It depends, was the doctor given permission to talk in front of these visitors or did he just walk in and go bam- your gonna die.

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Do they help people who are detoxing

MIKE MICHAEL | Sep 20, 2018
Emily Tanon | Sep 20, 2019

Every hospital does because it's a safety issue and if for whatever reason they can't they have to be able to provide you with another location which in this case would be baystate

I have spinal stenosis, bulging discs and was recently diagnosed with fibromyalgia. I am in so much pain I dont know what to do. Should I go to the ER?

Erika Chelkonas | Sep 20, 2018
Jacqueline Algarin | Sep 20, 2018

You should first verify if your primary care Doctor has any emergency appts for you or go to an urgent care facility. If those two aren't available, Then u should go to the ER.

Head CAT scan at 7:45 it is now 11 PM no results yet why

Shyquan Miller | Sep 20, 2018
Sparky Mite | Sep 20, 2018

Not sure ask someone there but if anything sometimes they are low in personal or they there might be an emergency around or maybe be is fild up but I recommend to ask someone

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Any way to find out what the wait time is to be seen in the Emergency Room ?

Deborah Stephens | Sep 20, 2018
Ashley Me | Sep 12, 2022

This information is unknown due to the urgency of people's needs. They go by who is worse of and not in order of who arrived.

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Where to go for Colonoscapy testing

Marcella Clemons | Sep 20, 2018
Ben Gonzalez | Sep 20, 2018

Endoscopy Center. The main desk can direct you.

Are you JCAHO accredited?

Anne McIntosh | Sep 20, 2018
Melissa B | Sep 20, 2018

Yes, it is.

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Where can I comment about the care I seen through the emergency room for another patient?

cherrie jowers | Sep 20, 2018
Emily Tanon | Sep 20, 2019

There are many hotlines and or email addresses to write to. You just need to know what department you need to be connected too but a lot of the times if your an outsider then you may not understand the circumstances or actions being taken

What is the fax number

Robert Marowski | Sep 20, 2018
Ashley Me | Sep 12, 2022

Listed in the website.

I went to mercy for back problem and left since they skip me for someone with the flu, i was there first. Is that fare?

Merchisedec Reyes | Sep 20, 2018
Melissa B | Sep 20, 2018

No. I've waited there before; I get it. Regardless of whether it's fair, you need to get your back examined. I highly recommend AFC walk-in clinic. Also, you don't know what was going on with that patient. It's Not a first-come, first-served system.

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Mammogram need the phone number

Evette Mercado | Sep 20, 2018
Ashley Me | Sep 12, 2022

Listed on the website

How do i get an app for my hospital portal, trinity health che, springfield ,ma

Adele | Sep 20, 2018
Marc Langevin | Sep 20, 2018

They will give you a code to set it up. Your DR's office ,then give you the registration code you can call them I belive

Why my map is marking places that i have not bean there

Junior Ramos | Sep 20, 2018
Marc Langevin | Sep 20, 2018

Sometimes if you go by a place, in a car or bus they pop up . Just don't answer or let them go you can mark them did not go there but they will pop up Again if you travel by them again. The app don't know

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Get medical records

ellen prest | Sep 20, 2018
borchuck | Sep 20, 2018

Runnnnnnn away from mercy

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Till what time is the lab open

Angel Matias | Sep 20, 2018
Pamela Caloon | Sep 20, 2018

The lab is open 24 hours. What are you looking for, in particular? If you are looking to have blood drawn you would need to call for hours.

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Was there a lock down tonight

Luis Alicea | Sep 20, 2018
Marc Langevin | Sep 20, 2018

Unknown

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