Best Buy

Category: Electronics store in Portland, Oregon

Address: 9739 NE Cascades Pkwy, Portland, OR 97220, USA

Phone: +15032497130

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Doug Finley

Apr 30, 2022

Useless. Local store was closed for renovation so went to another Best Buy only to find no one to help us and when we finally received help they did not have the product (in any color). Decided to look for another item (one stop shopping) and wanted to buy the product but again not a blue shirt in sight. Left the store empty handed. Went to a different store and received immediate help in a variety of colors. One star was generous because there wasn't an option for negative stars.

Kevin Flinn

Feb 26, 2022

Went last week, ordered, paid and was told appliances would be in Friday, but apparently my order got stuck in nowhere land. My appliances never got ordered and now they are out of stock! Best Buy just lost my future appliances business. (I did order the microwave though, they are the only ones that have it). Costco and Home Depot to the rescue. Sales people were friendly but had never seen this happen before… I guess I’m the lucky one. I’m glad it wasn’t a necessity to have the appliances this weekend.

Jeff Marso

Jan 10, 2022

Does anyone really need another Best Buy review? This one at Cascade Station in Portland still has a separate in store pickup. The Jantzen Beach story makes you go through the cashier's line. Otherwise they are all pretty much the same. Order online for pickup or curbside delivery to avoid getting to close to people.

Blaine Parrish

Jan 10, 2022

I wish I had looked at the names of the two guys who helped us when there was a mix up on our mobile order. They went above and beyond to get our item so we didn’t have to make another trip. They didn’t have to. They chose to search rather …

Thanks! Your review is awaiting moderation.

Questions & Answers

I recently bought an Apple ipad from Costco. I am not familiar with Apple products; there is no manual; I got no help from Apple customer service. Does Best buy have a service that someone would come to my home and get me setup on the Ipad?

Joyce Sherman | Jan 16, 2020
Landon Merrill | Jan 17, 2020

Geek Squad would be their tech service that could help get you set up, or you could search Youtube, there are a lot of very simple how-to videos there!

Read More

Does best buy install TV upon delivery

Judy Phillips | Jan 16, 2020
Timothy Taylor | Jan 17, 2020

I don't know for sure but I would guess that they would offer that as a service beings as they sell extremely high-end televisions

Read More

About how much does it cost to replace/repair a battery on an iPad 2 (2014 late edition)?

Carole Gutierrez | Dec 16, 2021
Brittany Smith | Dec 17, 2021

$100 at most places. Once an ipad is 10+ years it's time to replace. They will stop issuing updates for that model soon rendering it to the value of a very expensive brick.

Read More

Will I be charged tax if I buy directly at the store?

tín trần đức | Nov 16, 2021
Alice Bailey | Nov 17, 2021

No

Read More

Do you carry Dynex tv mount in the Cascade rd store? Your price was $14.99

Paul Cunningham | Oct 17, 2021
linda Powers | Oct 18, 2021

I'm not sure. Just went in for a screen protector for my phone

What are the Covid safety practices like here?

People are asking | Mar 21, 2021
A.B.F | Mar 22, 2021

Best Buy has made it a priority to keep their stores and associates safe, they control customer traffic and have masks, plexiglass, and encourage social distancing. Both customers and associates must wear a mask in most stores where mandated by governors. They do have sanitizing areas where sanitizers are available, they don't outwardly say anything but they will be pointed out or easily visible.

When you return a [big] TV, do you have to have the box?

Cathy Guerraz (Catdog) | Jan 15, 2021
J T | Jan 16, 2021

You shouldn't but you may want to give them a call before you haul it over there.

Read More

I recently purchased a Brother -MCF-L3770CDW Wireless Color all in one Laser Printer. It is being shipped to my home this week. When I purchased it I forgot to ask if it will arrive with printer ink included. Can you answer?

Rhonda Starling | Jan 15, 2021
Brandon Key | Jan 16, 2021

Laser printers do not require ink! Instead they use toner, which lasts far longer than printer ink. This model of printer comes with some starter toner cartidges, which will last you about 1000 pages.

Read More

Best Buy, Cascade Stn. PDX sold us a home audio system with Sonos and Onkyo components. The installer Neil Hayes promised to return and teach us to operate. He has never returned our calls. Why no help from Best Buy?

Donald Stewart Miller | Jan 15, 2021
Billiethia | Jan 16, 2021

Did you speak with management or geek squad?

I have an Xbox series X pro controller it recently broke are they able to repair them

jax | Jan 15, 2021
Bellfussy Bornelius | Jan 16, 2021

According to the Geek Squad website, they only do PC and Cellphone repair. Your best bet would probably be to contact Microsoft and see if they can repair it

Read More

Do you still have "The Camera Experience" on Saturday mornings?

Paul Childers | Jan 15, 2021
The Beauchamps | Jan 16, 2021

Sorry, no idea

Is the Samsung galaxy s20+ in stock at the store

Mikhail Vishnevetskiy | Jan 15, 2021
Danell Sweringen | Jan 16, 2021

I'm a reviewer. Go online prices are better

10' rca cable

tien ly | Jan 15, 2021
Arturo Espinoza | Jan 16, 2021

Don't really know but when I was there I saw plenty of cable wire Google it before you make the trip

when is there a class on note 10 phone

Addie Lindstrom | Jan 15, 2021
Umesh Potdar | Jan 16, 2021

Don't know.... Please contact store.

iflydrone how much ?

stephen frias | Jan 16, 2020
Tweezy D | Jan 17, 2020

How much you got ??

Read More

Do you guys have jbl party 300 waterproof in store

Kaela Kelly | Jan 16, 2020
Michael Lewis | Jan 17, 2020

Yup...call them!

Read More

When is my Webroot, antivirus expired?

Garry Wall | Jan 16, 2020
Roman 503 | Jan 17, 2020

After 3 months

price senheiser HD HEADPHONES

Ronald Brown | Jan 16, 2020
Bomby_KingYT | Jan 17, 2020

The prices can range from $39.99 - $500. If you want to look for the correct one, go to https://www.bestbuy.com/site/searchpage.jsp?st=Sennheiser+HD+headphones&_dyncharset=UTF-8&_dynSessConf=&id=pcat17071&type=page&sc=Global&cp=1&nrp=&sp=&qp=&list=n&af=true&iht=y&usc=All+Categories&ks=960&keys=keys

Still offer albums or cassettes?

M R P | Jan 16, 2020
Penny Nixon | Jan 17, 2020

No cassettes

Read More

Does your store offer used DVD's or CD's for purchase?

Jean B | Jan 16, 2020
Michael Edwards | Jan 17, 2020

No, I've never been in a store that offered to sell them

Read More

Can I return merchandise I purchased at Clackamas best buy at any best buy store?

Michael Carlson | Jan 16, 2020
Bodhi Durant | Jan 17, 2020

Yes, you can. Just make sure you either have a digital receipt or a physical receipt. They have been cracking down on allowing returns for items without proper documentation.

Read More

are you authorized to replace iphone batteries

Linda Moore | Jun 19, 2021
Raul O. Castillo | Jun 20, 2021

Do you sell and replace battery for dell XPS at store?

Read More

Do you clean a DVD Player that freezes and skips?

Jane Morin | Jan 16, 2019
Lynn Della | Jan 17, 2019

I would call Geek Squad directly.

Read More

Do you have firewire 400 cable?

Mac McKinlay | Jan 16, 2019
Lynn Della | Jan 17, 2019

Check the website; I've found it to be pretty reliable. BB is my go-to store but, if they don't have something, my backup -- especially for less popular items -- is Fry's. (The nearest store is Wilsonville but it's typically worth the trip).

Read More

If i have the date of a receipt and the last four digits of the credit card used to purchase the item, are you able to pull up a copy of the receipt?

Deborah Trimble | Jan 16, 2019
Aaron Esham | Jan 17, 2019

Should be able to. If you sign up for their rewards program they keep your purchases in your history.

Read More

upgrade micro 10 from micro 8 in lenova computer? Cost?

swooft44 | Jan 16, 2019
Christopher Mitchell | Jan 17, 2019

Call

do you have slate 2+

Jackie Dailey | Jan 16, 2018
Mark Hammer | Jan 17, 2018

I don't think so. Check on the website or app, they are very helpful.

do you sell turn tables ?

Van Price | Jan 16, 2018
LandPhil | Jan 17, 2018

Yes, although you may have to buy online.

Read More

Can you print stuff

A Brums | Jan 16, 2018
Dale Ajifu | Jan 17, 2018

Unfortunately, no.

Read More

I am migrating to Portland and want to decide whether to bring laptop or buy ...is the acer aspire e5-575g-57d4 available here?

Osban Cerejo | Jan 16, 2018
Mike Bolle | Jan 17, 2018

Don't know you should probably check the website. I don't work there. And there's lots more online than there is in the store

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places