Verizon

J MS

The staff was great and really did their level best but the product selection was pretty poor and I needed a phone quickly. I ended up with a pretty mediocre product but it works OK. I could have gotten a better phone if I was willing to …We appreciate the feedback, J MS! We strive to provide high-quality products to our clients and we apologize for your less than ideal experience. We will work hard to make improvements and your comments are greatly appreciated!

Loose Keystone

Ambrose was awesome! He didn't try and sugar coat things or push for sales. Fixed an issue I had with my phone and gave some great advice. Will return.Thanks for the feedback, Loose Keystone! We understand how important it is to make sure your device is working properly. It's great to hear that Ambrose was able to help you out. Come back if you ever need further assistance!

Cendy Prator

I made an appointment to figure out how to do something on my phone that I could not figure out. The two people took time to help me figure out how to do what I needed to do. They were very friendly and help. Thank you for your help. You are truly appreciated.Thanks for the feedback, Cendy! We take pride in our amazing customer service and we're glad to hear you had a positive experience with our team. We look forward to helping you again soon.

Anna Harrison

Terrible experience at this store. We came in to transfer a line, open a new line, and move 3 phones over to the new account. We were also purchasing 3 new phones. The representative was terrible. Not only was he rude, but he lied to us about promotions. I feel scammed into a promise of rebates, with no return on them. He basically told us we'd each get $300, and 2 of those have already been declined. Why? Because he lied... Then I came in to speak with a manager to see if we could find a resolution. He called me back a day later with another code to submit that was also declined. So I called him back since he gave me his card. He said he'd look into it. This was weeks ago, and I've heard nothing. I'd hate to inconvenience these people again. The lack of professionalism and customer service is pretty mind blowing. I'd avoid this location if possible. Edit: adding that I emailed the address left by them below. No response. No surprise. This was never resolved. We were scammed.