Darn Good Yarn - Headquarters

Category: Yarn store

Address: 11a Solar Dr, Clifton Park, NY 12065, USA

Phone: +15188311703

Opening hours

Sunday: Closed

Monday: 8AM–4PM

Tuesday: 8AM–4PM

Wednesday: 8AM–4PM

Thursday: 8AM–4PM

Friday: 8AM–4PM

Saturday: Closed

Reviews

Andy Thompson

Jul 22, 2022

I order two skirts and loved one and hated the other. The exchange process was easy and my new skirt is gorgeous and just what I was wanting! Lesson learned about making specific colour/pattern requests :). Thank you for being so accommodating!

Brenda Berkal

Jun 30, 2022

I am delighted with my new tea length skirt. The fabrics are gorgeous. I love the colors. It is a nice length. The ties at the waist are a generous length. It feels very secure, and beautiful

AnnMarie Rowland

Jun 7, 2022

I was so excited to see all the bright things! Alas, I didn't read the webpage carefully enough so I didn't realize the retail shop is still closed for Covid. 😕 I'm in the area just for one day and won't likely be back for a very long time. It's my own fault, but looking at the side of the building, knowing that there are skirts on the other side... Three stars is he best this sad old heart can do.

Theresa Church

Apr 30, 2022

Wonderful and friendly staff, Capt. Sam is the best!! A lot of fun meeting everyone!!

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Sep 18, 2022
Mohammed Yarab | Sep 18, 2021

India Banglore silk .m. Hi I'm India I'm silk yarn supplier Order please n... madam

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I just received a yard bowl that I did not order. I want to return it and get a refund to the charge to my acct Thank you

Kimberly Hawthorne | Sep 19, 2018
Carole Smith | Sep 19, 2018

I disagree.. have had nothing but excellent customer service.. including a return. Contact them by phone

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Need to return a yarn bowl that is much too small and also reaks. Please send me info on how to return it to you. There was no return label in the box I received.

Peggy MacDaid | Sep 19, 2018
Nancy Low | Sep 19, 2018

Text them requesting a return label.

Why is my name coming up as a recommendation for Darn Good Yarn? Please remove my name from your web site. I am not recommending your site or products. Do not show my name again.

Yvonne Pollien | Sep 19, 2018
Susie Q | Sep 19, 2019

Customer service is very variable- I think it depends on you are in contact with. I am a first-time customer and have been ignored by email. I called HQ today and got just the receptionist, who was- well, very receptive:)- but no customer service was available at all. And no one there seems to be aware of the negative comments so visible just by googling. The comments on the website are much more positive- don't know why that is but perhaps negative reviews are eliminated.

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I received a yarn bowl for Christmas but it is too small. Can I exchange it for a larger one?

Roslyn Aroesty | Sep 19, 2018
Carole Smith | Sep 19, 2018

Their customer service is excellent. The plain white ceramic is a better size.

Does anyone know how long it takes for them to ship yarn bowls? It's been almost a month since payment cleared my account and the site tells me it has not been fulfilled yet.

Paula Dickinson | Sep 19, 2018
Kimberly Murphy | Sep 19, 2018

It took almost two weeks for mine....I'd email them to see if they're on backorder :-) I did love mine once I got it :-)

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Do have turquoise yarn

Terry Phillips | Sep 19, 2018
Francesca Randolph | Sep 19, 2018

You have to go to their website. Online business only, now.

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