Serena Winter Park

Category: Apartment complex in Winter Park, Florida

Address: 2890 Red Lion Square, Winter Park, FL 32792, USA

Phone: +14078639797

Opening hours

Sunday: Closed

Monday: 10AM–5PM

Tuesday: 10AM–5PM

Wednesday: 10AM–5PM

Thursday: 10AM–5PM

Friday: 10AM–5PM

Saturday: Closed

Reviews

Mike Pacheco

Sep 16, 2022

Very great place, authentic.. always attentive to any needs to the tenants. Love the place and the community. Thank you Hector and Maria for everything. The place is amazing first time renting in FYI just amazing Serena

Wabook King

Aug 9, 2022

Update- This complex is bad, not only did they have a ton of roaches' the first time I moved in. its just got worse and worse. They began to change processes and they do not care about tenants. Everytime you walk into the office its a new face. They also say if you want to break your lease you have to give a 60 day notice and pay 2 months of rent after leaving... like huh??? I'm paying 2 months of rent for a place I don't even live at.. yeah I'm good. Don't move here. Every 2 weeks I see a Uhaul truck and trust me they are not moving in. If you're apartment is old they won't make it look nice if you request. They won't paint the walls or strech your carpet unless you are a new tenant moving in. Go and get a tour for yourself but don't act like i did not warn you! I lived in this complex for over 4 years and I'm so done.

EdmondGoHard 4

Jul 1, 2022

I'm going to be honest I've been here for 2 months and I only have one complaint. I see cockroaches quite frequently. When I moved in everything was new and clean. Don't let other people's reviews change your decision, come and see for yourself. Most people only write bad reviews and not good ones. There are a lot of stores around so the area is very convenient. There is even a laundromat 4 min away, walking. But don't take my word come check it out first. I pay around $1170 I told the office about the roach problem and they had a exterminator come quarterly, it might be a certain side of the complex. Update 7/1/2022 - I still live here it has been 4 years. Its still a okay area, things have gotten more expensive. I got my apartment when the price was lower so my rent is like $80 less than a new tenet would pay, but my apartment and stuff is older also. The staff is constantly changing so you will see new faces often. If any problems happen in your apartment they will fix it quite fast. If I was deciding to live here today I would either get a studio for around $1000 somewhere eles that close in winter park or maybe look for a roommate.

Lyric Verse

Jun 22, 2022

I would give 0 stars if I could. They are known for having rats and not handling the issue! How dispical and disgusting. Don't dare move here !

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Questions & Answers

how do I pay rent

Anthony Montanez | Sep 18, 2020
Elisa Diaz | Sep 18, 2020

There's a Portal that you can log into, it'll ask you for your apt # & once you do that it'll tell you what you owe, I personally take my check to the office but that's only cause The portal doesn't always work & they'll tag that late fee & there starts the beginning of a headache, Those are your options, hope it helped.

What's the price on apartments?!

Sadie Perry | Sep 19, 2019
Jacqui Gilson | Sep 19, 2019

More than they're worth.

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