Sugarlands Visitor Center

Category: Visitor center

Address: 1420 Fighting Creek Gap Rd, Gatlinburg, TN 37738, USA

Opening hours

Sunday: 9AM–5PM

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 9AM–5PM

Reviews

Gregory Hones

Jul 5, 2022

Very nice visitor center for the Smokies. Plenty of parking. Really enjoyed seeing all the taxidermy animals on display inside. Neat gift shop with a good variety of merch. Staff seemed eager to help those with questions.

Jose Vargas

Jun 8, 2022

a beautiful place to learn about nature and animals, many beautiful things to buy and take home the memory of an unforgettable vacation.

Sara Schreffler

Jun 7, 2022

Great service from park staff when getting directions and trail info. Loved the museum and gift shop. Air conditioning was lovely on a hot day. Bathrooms and vending machines on site. Parking might be a challenge though on a busy day.

William Johnson

May 14, 2022

Fantastic place to stop for an informative tour about the park. Inside, you will find a room with various exhibits of wildlife, flowers, and others. There is an info booth staffed with rangers that you can ask for directions and tips. A small gift shop allows you to buy whatever you’d like. Lots and lots of parking available.

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Questions & Answers

Is Clingmans Dome open

Kelly Hutton | Sep 14, 2020
Kaycie Smith | Sep 15, 2020

Yes

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Are bears still active at Cades Cove?

K Forbes | Feb 12, 2020
susan still | Feb 13, 2020

While I did not see any but I was there in October but I do believe they are still very active due to the fact that2 week. Before I went down to Gatlinburg went up into the sugar Land's end to the Smoky mountains guided mountain trip I was hearing all kinds of bears out and about and present in Gatlinburgand I loved my trip it was wonderful so have a great time in the Smoky mountains national Park and then the

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Is the road to Cataloochee elk area still closed? And has anyone seen elk at Sugarland recently?

Patricia Petersen | Oct 14, 2020
Don Myers | Oct 15, 2020

I have seen elk and bears 🐻 in the area. More seen towards newfoundland gap area.

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Is Clingmans Dome open today, Oct.4?

Margaret Finn | Feb 12, 2019
Nate Hamilton | Feb 13, 2019

This Google Local site isn't likely monitored by the National Parks Service. Checking the NPS website (bit.ly/2Rr8RL6) it says it's closed due to the search for the missing hiker. I'd recommend calling the Visitors Center. "Clingmans Dome Road Closed Due to an ongoing search, Clingmans Dome Road is closed to vehicles to facilitate search-related traffic. The road will remain closed until further notice. Follow us on Twitter at @SmokiesRoadsNPS for road status updates."

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IS Greenbriar Picnic area open and bathroom?

Peggy Cantrell | Feb 12, 2019
Debbie Butler | Feb 13, 2019

Yes

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How is Oakmont campground, and would you recommend it for younger children

james butler | Feb 12, 2019
james butler | Feb 13, 2019

Nice Keith, I like it and that's what I want to find out. Thanks

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Is the chimneys picnic area open?

Elvin Jenkins | Feb 12, 2019
Mike Garvey | Feb 13, 2019

Yes it is

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How do I pronounce Alum as in Alum cave trail?

Tom Bradshaw | Feb 6, 2021
Andy B. | Feb 7, 2021

I've always heard it pronounced as "Ah-lum". But a park staff member will be able to better help you if you call the number above.

what is the current policy or requirement for mask in the outside of the park and the inside of the building

leon joiner | Jan 28, 2021
Lynda Truman | Jan 29, 2021

Masks required

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Still snow up on New Found Gap today?

Annette Gilbertson | Jan 12, 2021
michael buxton | Jan 13, 2021

sorry, i went last saturday afternoon. there was snow.

Does anyone have a direct telephone number for the sugar lands visitor center?

Andrea Potter | Dec 13, 2020
Steve Morris | Dec 14, 2020

Use main number on holiday

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Is the Sugarland's Visitor Center museum and movie open?

Brian Kauffman | Nov 13, 2020
MB&R Lawncare | Nov 14, 2020

It's open but I don't think the movie part is

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Is the road to Gabe Mnt trail open?

William Hodges | Nov 13, 2020
John W. | Nov 14, 2020

I am not sure. That may be a question for the Park Ranger at the Visitor Center.

Is there water hookup nearby to fill up RV?

Vic Deng | Oct 14, 2020
Debbie Cogswell | Oct 15, 2020

Sorry don't know that.

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Does sugerlands gatlinburg tn do they do gift mailing

Robert Pierce | Sep 14, 2020
Joe Wagner | Sep 15, 2020

I'm sure they will if you pay them enough

What are some trails to hike with an 8yr old here at sugarlands?

DeepMindUnravelled | Sep 14, 2020
Joe Wagner | Sep 15, 2020

Right behind the building there is a nature trail and a hike that goes back to a nice waterfall. Up the trans mountain highway is a one mile nature hike also. Would recommend grotto falls on the motor nature trail in Gatlinburg. Very busy though

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Is rt 441 from Cherokee to Gatlinburg open to thru travelers now?

Nathan Moore | Feb 12, 2020
JD De Gaulle | Feb 13, 2020

I drove the new found gap / 441 from Gatlinburg to Cherokee on 10/12/19 and it was smooth sailing...

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Any information on how long route 441 may be closed?

Craig Miller | Feb 12, 2020
Carole Martin | Feb 13, 2020

Call and ask 865-436-1200

Will the trees still have color full leaves on November 10 weekend?

Wayne Brubacher | Feb 12, 2020
Rebecca VanLaan | Feb 13, 2020

I would say past their peak colors.

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Are any trails near Mt. Le Conte closed for any reason?

Mike Pippin | Feb 12, 2020
Blue Johnson | Feb 13, 2020

Trillium gap

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Do they sell honey?

allen butters | Feb 12, 2020
Stephanie Grant | Feb 13, 2020

Yes

Is there somewhere else to park for the synchronous firefly tour close by???

Randy | Feb 12, 2020
Timothy Stewart | Feb 13, 2020

We talked to one of the rangers about the tour, and it's a ticketed event only, you have to have admission to get in to it. Once you show that, they will show you where to park, and take you to the viewing location via trolley. If you're trying to sneak in, they said they have law enforcement standing by for the event. Nevertheless, the viewing is done at Elkmont campground on the Jake's Creek trail, and there's a parking lot at that trail head. You should be able to just go there a day before the event and still get a pretty good view. (Event starts May 30th as of 2019) Hope this helped.

Can you purchase items from center online? I’d like a synchronized firefly shirt

Jan Lane | Feb 12, 2020
Randy Baxter | Feb 13, 2020

That I do not know!

When is the application time for the synchronous fireflies in 2019?

Karen Drake | Feb 12, 2020
Arthur Hurlburt | Feb 13, 2020

https://www.wspa.com/news/smokies-announces-dates-for-synchronous-firefly-viewing-1/1949298934 This story may answer your question.

What is cades cove? I was recommended to go there, but dont know anything about it. Thank you

Linda Osborne | Feb 12, 2020
Pavel Reshetnik | Feb 13, 2020

This is a valley 1 hour drive from Sugarland Visitors Center. Notable for its scenic views and historical structures. One of the most popular places in Smokies.

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Is the store at the Sugarlands Center open with the government shutdown?

Beverly. Kinder | Feb 12, 2019
Aaron and Amy French | Feb 13, 2019

It was only open until January 1.

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IsCades Cove opened today,Dec 30, 2018

Betty Stejskal | Feb 12, 2019
Marie Diss | Feb 13, 2019

Its not closed due to the holiday, its the government shutdown

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Are the roads closed today?

Gail Scott | Feb 12, 2019
Ray Broz | Feb 13, 2019

Probably. This is a forest route on twisting roads. Beautiful but I think hazardous in the snow

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Can you catch a trolley ride for the Christmas lights in Gatlinburg at Sugarland Visitor Center?

Patricia Phillips | Feb 12, 2019
Jim Wolff | Feb 13, 2019

It doesn't look like it.. https://www.gatlinburg.com/event/gatlinburg-winter-magic-trolley-ride-of-lights/

How is traffic 11/11/18 through pigeon forge and from Sugarland visitor center to new found gap? What is temperature and weather forecast 11/11/18 and 11/12/18? Rain?

A Google User | Feb 12, 2019
Gohkuッ イ | Feb 13, 2019

Check local weather. Its crisp usually and traffic is moderate i say

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I am trying to find hiking trail patches to put on a backpack for our grandson for Christmas. My husband thinks these were available at the Visitors Center. I have found some on another site but have not seen Chimney Tops or Andrews Bald. Thanks!

Bethany Cole | Feb 12, 2019
Gohkuッ イ | Feb 13, 2019

Cant remember myself seems i did see them

Prize to get in for adults

Gail Ledford | Feb 12, 2019
Kyle Oetjens | Feb 13, 2019

Free from now until forever. The reasons for free entry to the national park date back at least to the 1930s. The land that is today Great Smoky Mountains National Park was once privately owned. The states of Tennessee and North Carolina, as well as local communities, paid to construct Newfound Gap Road (US-441). When the state of Tennessee transferred ownership of Newfound Gap Road to the federal government, it stipulated that "no toll or license fee shall ever be imposed…" to travel the road.  At that time, Newfound Gap Road was one of the major routes crossing the southern Appalachian Mountains. It's likely the state was concerned with maintaining free, easy interstate transportation for its citizens. North Carolina transferred its roads through abandonment, so no restrictions were imposed.  Action by the Tennessee legislature would be required to lift this deed restriction if Great Smoky Mountains National Park ever wished to charge an entrance fee.

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Do y'all have a squished penny machine?

John Reinsfelder | Feb 12, 2019
matt huffman | Feb 13, 2019

Yee-up!

We plan on hiking from the south AT, about 80 miles... can we leave a vehicle at the Sugarland Visitor Center?

Roger Baldwin | Feb 12, 2019
Cassie Friesinger | Feb 13, 2019

I did half that hike and u can leave ur car at the visitor center! That's what we did!

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Are scynorized firefles still active? Can regustered campers at elkmont view them with out lottery pass?

tim bagwell | Feb 12, 2019
Meghan Elizabeth | Feb 13, 2019

You have to have a pass to get into the event viewing area at elkmont. However, if you search hard enough on Google you can find a viewing area nearby because the fireflies go where they want. Also helps if you have a friend who smokes, inhaling a cigarette: the red embers make them start up. So you could have your own viewing show with the fireflies if you're in an area with enough dense fireflies. But has to be during "firefly season"

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Are the azaleas or rhododendrons blooming now at Andrews Bald?

John Hall | Feb 12, 2019
Gohkuッ イ | Feb 13, 2019

As of last week no. A side note though to avoid being taken advantage of stay away from Marietta Johnson cabins. She never can accept when she is at fault for anything and she will fabricate a reason to retain your security deposit. She will fabricate any reason ie accused us of having a pet on our stay and we didn't. We proved to her with a video of the inside of our vehicle while traveling back and then accused us of staging the video saying it dont take from 10am to 6:21to get 429 miles even though we stopped 4 times and had 3 different slow proceedures on 75. She also went as far as saying we claimed to have 6 but she said we only had 5 she has been the only negative about out vacations to TN. She is a crook and a liar. Enjoy the beauties of TN and GOD BLESS

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Is the mountain open between cherokee and Gatlinburg

Jane Gentry | Feb 12, 2018
Tom Parker | Feb 13, 2018

Yes

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Where is the best color

Bridget Wilson | Feb 12, 2018
Jonathan Neighbors | Feb 13, 2018

This time of the year they are everywhere!

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Is the sugarlands trail with in walking distance of the sugarlands, visitor center

Janel Tibbits | Feb 12, 2018
Scott | Feb 13, 2018

We walked it and it wasnt bad.

If I'm in gatlinburg where do I start my bike to get to Leconte lodge?

Cain Wessler | Feb 12, 2019
Meghan Elizabeth | Feb 13, 2019

Foot hiking only.

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May I park at the Elkmont campground if I am not camping there? I would like to see the firefies before June 1st.

Melanie Bennett | May 26, 2021
Kristina Guy | May 27, 2021

Believe they're monitoring vehicles and only the lottery winners get to go see the fire flies. They are having them park and taking them by shuttle bus. I'd try to reserve a camping spot, they're cheap, and if you can get one probably only way your getting in there.

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Is laurel falls open this week?

Lisa Montgomery | Jul 25, 2021
Helen Collins | Jul 26, 2021

Laurel falls always open. Cave Cove close every Wed fir cars.

Are the sycronous fire flies still able to be seen?

Barbara Achterhof | Jun 25, 2021
Linda G. Horn | Jun 26, 2021

Never seen them I was disappointed this year. Couldnt ser the movie or yhe stuffed animals this year was yhe 3 weeks ago.

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