IHOP

B H

Was greeted promptly one weekday morning and sat down. Business wasn't slow - there were a half-dozen other tables in our section. Despite this, the server completely ignored our table. Kept walking to every single other table while we sat there. No one even said, "be right with you," and other staff seemed preoccupied with themselves. After 15 minutes of not even an acknowledgment of our presence, let alone a drink order, we got up and left. The person at the front looked at us strangely, eyed the tables with the still open menus, but didn't say a word. Not the first time we've had horrible customer service there, but was definitely the final time. The staff seem more preoccupied with hanging out in the back than doing their job. Took our business to the Silver Diner at Gateway Overlook. Much better selection, food, and customer service! Do yourself a favor and let this iHop just fade away, like so many other badly run businesses on Centre Park. Hopefully it'll get replaced with something worthwhile.

Yvonne Cash

Let me say this thing's started out good. Food came out at a nice temperature. As, I was still eating I was brought my check and told "You do not have to rush"! Finished, what I wanted to eat and than thing's changed. I ended up waiting forever to have my check taken up. They never came back to assist me. Was not pleased went to the front to pay still waited to be addressed nothing and here I still left the money for the food. Here I was planning on leaving the waiter a $10 dollar tip because they started out right. That changed after my food came out and they kept walking pass me even the manager and not asking me anything else after. Personally, I will not return to this location and that was my first visit to that location. Customer service is EVERYTHING to me.

Carla B

I picked up an online order around 11 on a Saturday. It was BUSY! The food was good but the service left much to be desired. I pulled into the designated curbside pick up parking and called. I was left on hold for 5 minutes. An employee came out with an order that was not mine, twice. When I gave her the name, she seemed confused. Eventually she went back but never returned. After 15 minutes I went in the restaurant myself, found my order on a table full of orders and left. It was so busy I'm sure the employees didn't even see me. I'm sure if there was more staff things would have been better.

John Kauffman

Great place. Alex was our server. Food was ready quickly . The restaurant is clean and well managed.