Massage Envy

Category: Massage spa

Address: 3494 Western Blvd Ste 120, Jacksonville, NC 28546, USA

Phone: +12525090799

Opening hours

Sunday: 9AM–7PM

Monday: 9AM–8PM

Tuesday: 9AM–8PM

Wednesday: 9AM–8PM

Thursday: 9AM–8PM

Friday: 9AM–8PM

Saturday: 9AM–7PM

Reviews

Janet Sanchez

Sep 8, 2022

I had a customized facial with Tamiya. She didn’t even introduce herself. She did not talk me through what she doing and did not tell me what she was applying on my face. The experience was good I would like to try someone else next time.

Jessica Shum

Aug 30, 2022

I love this area and practice. They are kind and work with you and your schedule. It is a relaxing atmosphere and you never feel uncomfortable.

Amy Yvonne

Aug 3, 2022

They didn't cancel when we submitted the paper and refused to refund. Didn't give us enough time with their availability to even book the credits we didn't want to buy & then refused to refund our help in any way shape or form. Manager was also rude.

Alicia Nashion

Jun 2, 2022

I’ve been going here for 4 years and absolutely love it! I definitely enjoy options and as much as some of the people get scheduled out pretty far every so often, that can make it difficult to keep the same person unless you’re able to stay on top of your schedule and theirs. But to be honest, they’re nice, flexible and do the best they can to accommodate you or suggest what best fits for you. All in all, it is a great place to try out and figure if it is best for you and your schedule!

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Questions & Answers

How long is a facial?

Massage Envy | Sep 16, 2021
Massage Envy | Sep 16, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

How much does it cost to get a facial?

Massage Envy | Sep 16, 2021
Massage Envy | Aug 17, 2022

Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.

Does Massage Envy offer Facials?

Massage Envy | Sep 16, 2021
Massage Envy | Sep 16, 2021

Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.

How much does a facial cost with a massage?

Massage Envy | Sep 16, 2021
Massage Envy | Sep 16, 2021

Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.

Can I use my Massage Envy membership for facials?

Massage Envy | Sep 16, 2021
Massage Envy | Sep 16, 2021

Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.

What does a facial include?

Massage Envy | Sep 16, 2021
Massage Envy | Sep 16, 2021

Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.

What is the youngest age a child can receive a facial or massage treatment?

Massage Envy | Sep 16, 2021
Massage Envy | Sep 16, 2021

Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.

Does a facial cost the same as a massage?

Massage Envy | Sep 16, 2021
Massage Envy | Sep 16, 2021

Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.

How do I cancel my Massage Envy membership?

Massage Envy | Sep 16, 2021
Massage Envy | Sep 16, 2021

You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.

Are memberships required to book an appointment at Massage Envy?

Massage Envy | Sep 16, 2021
Massage Envy | Sep 16, 2021

Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!

Does a pre-natal massage have to be before or after a certain point in their pregnancy?

Massage Envy | Sep 16, 2021
Massage Envy | Sep 16, 2021

Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.

Does Massage Envy offer pre-natal massages?

Massage Envy | Sep 16, 2021
Massage Envy | Sep 16, 2021

Yes, franchised locations do offer pre-natal massages.

Does Massage Envy take walk-in appointments?

Massage Envy | Sep 16, 2021
Massage Envy | Sep 16, 2021

Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.

What does a massage include?

Massage Envy | Sep 16, 2021
Massage Envy | Sep 16, 2021

Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.

How long is a schedule appointment?

Massage Envy | Sep 16, 2021
Massage Envy | Sep 16, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

Does Massage Envy offer couples massage?

Massage Envy | Sep 16, 2021
Massage Envy | Aug 17, 2022

Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability

Does Massage Envy have couples' rooms available for couples' massages?

Massage Envy | Sep 16, 2021
Massage Envy | Aug 17, 2022

Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.

Does Massage Envy have showers available for guest?

Massage Envy | Sep 16, 2021
Massage Envy | Sep 16, 2021

No, Showers are not available at Massage Envy franchised locations.

What Should I wear during my massage?

Massage Envy | Sep 16, 2021
Massage Envy | Sep 16, 2021

Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.

How much is a Massage Envy gift card?

Massage Envy | Sep 16, 2021
Massage Envy | Sep 16, 2021

Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.

How much do massage memberships cost?

Massage Envy | Sep 16, 2021
Massage Envy | Sep 16, 2021

The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.

How much does it cost to get a massage?

Massage Envy | Sep 16, 2021
Massage Envy | Sep 16, 2021

The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.

Hello! Just wondering if the staff do massages for kids. What do they do? How long?

lylah! (zaralosa) | Sep 16, 2020
Khadeem H | Sep 16, 2020

Yes, they would need parental permission for a massage. Length would still be an hour.

How do I find out how much is on my gift card

Tammy Meadows | Sep 17, 2018
Ann | Sep 17, 2018

Call the company or stop by massage Envy. They can look it up for you!

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