North Carolina Department of Insurance

Category: State government office in Raleigh, North Carolina

Address: 325 N Salisbury St, Raleigh, NC 27603, USA

Phone: +18554081212

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Casey Clymore

Sep 12, 2022

When going through Pearson to get your license processed, send emails instead of calling, it’s much faster.

Vida Murray

Aug 22, 2022

Given incorrect information on initial contact. Was told that a form was being emailed to me. I didn’t receive the form so contacted the office ( my third call) a week later and a form was sent. At that time I asked the person answering the form if I could relay my circumstances to her since initial analyst had given me incorrect information. That person indicated that all she could do was send me the form. My overall impression is that the office is not customer friendly. As a former government employee I was disappointed with the quality of help I was given. I hope that the Commissioner stresses to his employees the need to give accurate information or refer the caller to a source where he/ she can get that information and be receptive to consumer issues. At no time was I belligerent or hostile. As I said to the last analyst I talked with it is understandable why the Office’s reviews are below average. I am not sure if the treatment received is reflective of a staffing shortage or budgetary constraints but must say in contrast, when I contacted the Department of Insurance in Kentucky, I was treated in a professional and solicitous manner .

Anthony Regan

Jul 27, 2022

Don't try to get hired here. I drove across the state to interview and I could tell I was only interviewing to fill their quota (i.e. due diligence). It was a total waste of my time and will never try to get hired here again, ever. And to make it worse, they had canned questions that were weak and superficial and the ones interviewing me were completely clueless and incompetent. They couldn't wait to get over with me, it was rushed and awkward. NEVER AGAIN!

Christopher Campau

Jun 7, 2022

Saved me from a crooked insurance agent trying to screw me over

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Questions & Answers

can an Insurance co. cancel a policy Ive had for about 28 yrs. They have been taking the payments out of my bank account all these years.Now since another co. bought them out they have cancelled my policy and I DONT get anything out of it.

Mae Mitchell | Sep 17, 2018
Tenika Hicks | Sep 17, 2018

Please contact the NC.Department of Insurance

How do I find out if my parents had any life insurance policies.

Brenda Bolen | Sep 17, 2019
Kel C | Sep 17, 2019

Go online to the Dept of Insurance and fill out a lost life policy locator form. Recommend doing the online option as it is processed quicker and the form has to be entirely completed in order to find a policy if it is out there. Here's the direct link: www.ncdoi.com/Consumer/Finding_a_Lost_Life_Insurance_Policy.aspx

I live in Wilmington NC and my car was totaled due to flooding. I just purchased the car about 3wks ago. Have not even made my first payment. Insurance Company came today and said it was totaled. Is this completely written off what next

Anita Gibson | Sep 17, 2019
Lisa Webb | Sep 17, 2019

Call 855-408-1212

We are concerned that transfer & life insurance claims forms for Towery Maurice Burris was forged as early as 2013. Notified to Shelby & Gastonia police. Who else can help Not sure police Will.

Hunt Family | Sep 17, 2019
Danny Stutzman | Sep 17, 2019

Call the department of Insurance and ask for the criminal investigation division. They can answer your questions. You can also go online .

Can State Farm cancel my home owners policy for 2 storm related claims?

A Google User | Sep 17, 2018
Robert Wydra | Sep 17, 2018

Call their office on Monday.

Placement of smoke/carbon monoxide detector in a residential home

Malcolm Jordan | Jun 18, 2022
North Carolina Department of Insurance | Jun 18, 2022

Good morning, please call the Office of State Fire Marshal at 800-634-7854 (toll-free in North Carolina only) or 919-647-0000 with your question. They will be able to help you.

Nationwide posted a $0.00 claim when I inquired about hail damage on my roof in 2017. No claim was filed. However, this inquiry shows up on the record so I cannot get a competitive "no claim rate" with State Farm. Extra $350/yr. Is this be legal?

Todd Hatlem | Sep 16, 2021
mackdaddymojo | Sep 16, 2021

Absolutely........in NC.......

can a rental company make me only use them for rental insurance, I have had a policy for 12 years or more and they say if I keep this policy I will still have to pay them for theirs.

willie mcfadden | Sep 16, 2021
North Carolina Department of Insurance | Sep 16, 2021

Mr. McFadden. Can you please tell us what type of rental? Are you talking about rental car insurance? Rental housing, such as an apartment? Or some other type? -- Thanks.

I retired on August 1, 2020. I have health insurance with the NC Blue Cross and Blue Shield for retirees. I also have insurance with my husband insurance company. What should i do when bot insurance are denying my claims

Veronica Penn | Sep 16, 2021
North Carolina Department of Insurance | Sep 16, 2021

Ms. Penn. Thank you for contacting the NC Department of Insurance. Please call toll free 855-408-1212 and speak to a consumer expert who can help you with your health insurance issue.

Read More

Hey for someone to have ownership for a life policy does a ownership from be filled out by the owner and sign

Ted Smith | Sep 16, 2021
North Carolina Department of Insurance | Sep 16, 2021

Mr. Smith. Thanks for contacting the NC Department of Insurance. Please call our toll free number at 855-408-1212 to speak to a consumer specialist about your issue. Thanks.

I'm a retired 100% disable veteran wanting non owner car insurance what is the yearly price

Willie Harris | Sep 16, 2021
North Carolina Department of Insurance | Sep 16, 2021

Hi, the North Carolina Department of Insurance is a state government agency that regulates the insurance industry. We do not sell insurance. Sorry for the confusion. Thank you for your service.

In fourth month of trying to get BCBS to pay for hearing aids I am entitled to. What can I do through insurance commission to see that I get what I am entitled to?

Linda Clarke | Sep 16, 2021
North Carolina Department of Insurance | Sep 16, 2021

Hi, please call our our toll free number, 1-855-408-1212. Our customer service representatives can help you with that.

Can NCDOI help find lost or stolen life insurance policies?

Thomas O Matthews | Sep 16, 2020
North Carolina Department of Insurance | Sep 16, 2020

Yes sir: https://www.ncdoi.gov/consumers/life-insurance/locate-lost-life-insurance-policy

How to make a complaint on bondsman

Cheryl Kilpatrick | Sep 16, 2020
Dawnna Lewis | Sep 16, 2020

https://www.ncdoi.gov/fraud-control/bail-bond-regulatory

what documents can prove proof of residency

Barb Siegel | Sep 17, 2019
Mike Ali | Sep 17, 2019

Usually stuff like utility bill, pre-printed bank statement, vehicle registration card, etc.

Is there where I would need to present a problem that I have incurred with prescription company associated with my health insurance. We are required to get our meds through this company per our insurance company.

T Wills | Sep 17, 2019
Melody Deloatch Olele | Sep 17, 2019

I don't understand the question.

does homeowners insurance cover problems with an older home when the floor is sinking because the joist has rotted and caused damage to the sub flooring and tile that covered the floor

Mary Joseph | Sep 17, 2019
Joe Jr Teague | Sep 17, 2019

Respectfully, u preassess ur own problem or a topic for PE. No is easy answer but professional engineer evaluating conditions may help u find better answer.

Where can I search for lost policies

Faron O'Steen | Sep 17, 2019
Kel C | Sep 17, 2019

http://ncdoi.com/consumer/Finding_a_Lost_Life_Insurance_Policy.aspx

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