Seneca Niagara Resort & Casino

Category: Resort hotel

Address: 310 4th St, Niagara Falls, NY 14303, USA

Phone: +18778736322

Reviews

Boden Photography LLC

Jun 11, 2022

I went to give them my money and instead I won repeatedly. I'm poor now with this economy. I went in with $100, left with $2000. Never did get asked for a drink or anything. Other than security nobody even acknowledged me. But I got their money. Very clean and open place. Machines are weird. They aren't grouped. You have to hunt for machines. Accidentally sat down at a quarter machine that turned out to be a $1 machine with a $5 max bet. (I was playing 2). Overall, it was a fun time and great place. Be careful on the walkway in. Almost face planted on loose uneven patio stones.

Antony ROC0038

May 16, 2022

Lovely room. Great views. Good bathroom. Comfy bed. Fun and safe casino. Great location close to the Falls. Using Covid as an excuse not to empty your bin in your room, change linen, provide new toiletries or tea bags for 4 days. Disappointing for such a good hotel. Though they do deliver tea if requested.

Paul Santore

Mar 16, 2022

Excellent experience! Staff is professional and gracious - always friendly and willing to assist. Rooms were very clean, up to date, spacious and well laid out. Even the exterior and interior ambiance is warm, welcoming and comfortable. Casino itself was very modern but not overwhelming with obnoxious flashing lights or blaring sounds. The gaming areas are conveniently separated into specific gaming areas with an enclosed area for poker. All amenities are of high quality and provided amply. The numerous restaurants available cater to all tastes and budgets, serving genuine quality food and prices reasonable for such convenience. Room service is available and we found it to be timely, professional and food/drink quality and portion sizes on par with restaurant quality service and professionalism. Honestly, I would consider Seneca Niagara Resort near Diamond Quality accommodations... without the Diamond Level prices!!! Highly, highly recommend... We will most assuredly be returning soon!

Nicholas Paige

Feb 26, 2022

Great rooms. Very high-end with full luxury. Wonderful and accommodating staff. On the downside, the casino is 24 hours but the restaurants close at a certain hour that leaves patrons without a food option. Not even a vending machine. In addition, I'm sure that it's not a big deal to accommodate patrons who smoke, but, smokers also put money in the slots, and purchase tickets for events.

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Questions & Answers

Is the atm the only machine that pays out?

Mindy Sue | Jan 2, 2018
Larry Fobbs | Jan 3, 2018

ATMs are for withdrawing money out of bank checling account

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Do you have to be 21 to be able to play at the casino???

Julia Wood | Jan 2, 2018
Lisa Collins | Jan 3, 2018

There is no longer an 18 year old section upstairs the entire casino is now 21 and over I believe

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Does ot have full casino with roulette ? BlackJack,?

DjSOPEM Artiste Professionnel Compositeur Musicien | Jan 1, 2021
Nicholas Ricca | Jan 2, 2021

There is limited table games i wad there on the 5th of oct

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Can u smoke in the casino

Aaron Stahley | Jan 2, 2019
Raylaena Stoeckel | Jan 3, 2019

Yes, just make sure to stay in the designated areas

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Why do a group of machines that go days in out of service pay less after? Very obvious!

John Fournier | Jan 2, 2020
jeremy neitzel | Jan 3, 2020

This "question" makes absolutely no sense and to expect someone to come up with a legitimate answer is ridiculous. How do you know they pay less? It would take hours of play at different times before and after the service to even come up with a payout percentage to establish any difference anyway so if this has been calculated then I would present it to the casino itself but if it's just a one or two time occurrence (which I feel is the case here) its gambling and I personally have witnessed it many times.

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Is there big truck parking

Donna Merritt | Aug 4, 2021
Dj Quietstorm Cleveland's Own | Aug 5, 2021

Yes indeed

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Do they serve alcohol 24/7...

Zelly Melly | Jan 2, 2019
Danko Jones2017 | Jan 3, 2019

No alchohol between 4am - 8am

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Manicure rates at the spa

Sandy Sowder | Jan 2, 2019
Adrienne Oldenburgh | Jan 3, 2019

It was averaging $50 when I was there

Can you visit the casino even if you're not staying in the hotel?

Chelsa Clark | Dec 2, 2021
Cheryl Hellerman | Dec 3, 2021

Yes

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I don't see many questions about how the slots are reprogrammed while shut down for service to pay out less. Very obvious!

John Fournier | Jan 2, 2020
710 420 Demko | Jan 3, 2020

Yes

Do I need a player card at the casino

Barbara Zampan | Jan 2, 2019
Amy Champion | Jan 3, 2019

No but get one so worth it

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Can you take cooler up into hotel room?

CAM | Jan 2, 2019
Gina Callander | Jan 3, 2019

Last time i was there they were stopping coolers going up to rooms. Call them direct to make sure. They have toll free number

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Do you have an indoor pool and is it open now ?

James Capitini | Jan 1, 2021
Harold B | Jan 2, 2021

Yes and yes

Is the casino currently open and what are the current hour if it is? Thanks

Chris H | Jan 1, 2021
J Main | Jan 2, 2021

The Casino is currently open 24/7

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Is the casino open today

abdul razaq noori | Jan 1, 2021
Zahra Ridgeway | Jan 2, 2021

Yes

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Do the rooms have coffee pot makers ?

Greta Powell | Jan 1, 2021
michael berry | Jan 2, 2021

Yes there are coffee makers in the rooms

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Is this entire place now alcohol free?

W B | Jan 1, 2021
JIMBO88 | Jan 2, 2021

YES

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When are you guys going to open?

Bless Girl | Jan 1, 2021
Jeanine Harvey | Jan 2, 2021

Seneca Niagara opens June 18th and buffalo creek is June 26th and then seneca allegany opens july 2nd

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Is there complementary coffee available in the room?

JoAnne Hurley | Jan 1, 2021
Devapriya A.S | Jan 2, 2021

Yes.

Can you use your points in shops and restaurants.

Robin Hanshaw | Jan 2, 2019
Thiru | Jan 3, 2019

Yes

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How do you qualify for a gold card. My husband has been a member since the day you opened . We have friends that have Gold Card and they don't go or spend anymore then we do. Yet they receive so many more promotions with the Gold Card.

Barbara Coia | Jan 2, 2019
Ian Samuels | Jan 3, 2019

If your talking about your casino loyalty card, you need to speak to someone on the members desk within the casino. Player points accumulate when you card is in a coin operated machine and dependant on on your spend, whereas you hand you card over at the tables when you buy in. TIP to gaining more player points if you can be bothered. Is to play at the tables buying in with cash. Cashing out and going to the cash desk and changing your chips back to cash. They never ask for you card when cashing in. Then go back to the tables and repeat the process. Never take your chips and move to another table without redeeming them for cash at the cashier desk. GOOD LUCK.

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Can you buy cigarettes in the casino?

Katie Dublin-Conklin | Jan 2, 2019
ROMEL MOSE | Jan 3, 2019

Yes you can!

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Is this hotel worth the $345 they charge

Monique Graham | Jan 2, 2019
Lorri Bair | Jan 3, 2019

I don't pay full price. Either reduced it comped. You can probably get it cheaper through Groupon, Expedia or Travelocity. Rooms are very nice at both Niagara Falls and Allegheny!

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Do they exchange Canadian dollars

Robert heron | Jan 2, 2018
Ralph Phipps | Jan 3, 2018

Yes, they do.

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The view from the hotel is really the Niagara fall or this a false advertising?????

Sully Ramos | Dec 2, 2021
Clayton Fioravanti | Dec 3, 2021

It's really the falls .. from the American side .. if you want a direct head on view of the falls you have to cross the bridge into Canada .

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Can I get a complimentary room

Alexandra Stefou | Dec 2, 2021
SoonLee | Dec 3, 2021

If you do let me know. I overpaid for my dirty room.

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here are any restrictions with the covid virus?

Dario Campo | Sep 3, 2021
Daniel | Sep 4, 2021

There are restrictions in place but not everyone enforced it. Some people are under de presumption that because they're vaccinated they don't have to wear it. My advice is you take all precautions to the best of your ability and enjoy your time there. Better be safe than sorry but not living inside a shoe box. I carried hand sanitizers and wore a mask all the time when around others and only removed it when I thought it was safe to do so to take pictures without it. In hotels the housekeeping won't be done daily but until the 3rd day but they will send someone to clean out change towels upon your request. Hope that helps, Stay safe.

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Can you schedule a wine tour?

Mickey Cerchiaro | Aug 4, 2021
Andrea Browne | Aug 5, 2021

Not to my knowledge. I would suggest calling the casino directly. The city of Niagara Falls is still re-opening from the pandemic shut down. Many restaurants haven't reopened, while others have limited operating hours.

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Does seneca tier match other casino cards

Chuck Pendergast | Jul 5, 2021
Whobutme Jazz | Jul 6, 2021

No, they will not.

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Do they have hot tub rooms

Tammy Zasowski | Jul 5, 2021
Barbi Lydston | Jul 6, 2021

Yes!!

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Are all machines open

martin j sikorski | Jun 5, 2021
Maryjane Metzger | Jun 6, 2021

No every other one

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Can I have a view on the rooms

Johnny Depp | Jun 5, 2021
Denise Spruell | Jun 6, 2021

Some rooms have a view of the falls

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Why do you allow children under 16 in the casino. I go here to get away from the screaming tantrums. Yuk. Get in the elevator and have 6 strollers get off butvthe best part is not even hotel guest.

Deb Urban | Jun 5, 2021
Amy Wescott | Jun 6, 2021

I didn't see kids in the casino itself. But yes guests with children are allowed to stay at this hotel.

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Do they provide shuttle service to and from the airport ?

David Wallace | May 6, 2021
Shawntise Yes I Said It Redfearn | May 7, 2021

Yes

Is the buffet open

Tom Rossignol | Apr 6, 2021
Tilottama Dey | Apr 7, 2021

No buffet. I tried Koi (Asian cuisine) and loved it. Other individual restaurants are open

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are you allowed in the casino if you are from ohio

Janene Oyler | Mar 7, 2021
Paul Brightenfield | Mar 8, 2021

All States that border New York are allowed providing you are feverless and symptom free

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at this time are people from Ohio allowed to visit and stay ay the hotel and casino ?

dawn wojtowicz | Feb 5, 2021
Tiger Woods | Feb 6, 2021

I was there 7 days ago and they not checking driver licenses at entrance anymore . Not sure about Hotel.

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Can anyone walk in to play even if not staying at the hotel

Chris Arroyo | Jan 2, 2020
Subrienna Allison | Jan 3, 2020

Yes just get a card if u got id if not just play

Is there truck parking as of 06/26/2019

Norman Mayfield | Jan 2, 2020
Charles Kennedy | Jan 3, 2020

I would refer to website or call to be certain

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Do I get any free play on my birthday

Dale Biscaro | Jan 2, 2020
Gina Callander | Jan 3, 2020

If you have signed up for card you get 5dollars free play and more if you are a higher level player on your birthday. Seniors get free play on Mondays usually 5 or 10 dollars.

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How much for a pedicure for mother and child at salon?

Aaron Peterman | Jan 2, 2020
SlightOfHam | Jan 3, 2020

Better off finding something outside of the casino

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This is united states side or canadian!? Also is there room with buffet included?

Grace Beltran | Jan 1, 2021
Devapriya A.S | Jan 2, 2021

US side. However you can get a room with a view to the canadian side!

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how do I get on the email list?

Gary Chatmon | Jan 2, 2020
Punit Keswani | Jan 3, 2020

Go the website of the hotel

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Do they have a like convience store?

Shawniece Mylynn | Jan 2, 2020
Jay Sanderson | Jan 3, 2020

Yes they have stores on the lower level

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Is parking free?

Frank Kerekes | Jan 1, 2021
Ginny Bauer | Jan 2, 2021

If staying is parking free with valet?

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What restaurants are there

Brian Wallis | Jan 2, 2019
Ronnie DePaul | Jan 3, 2019

Western door - a steak restaurant

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Parking to the hotel

CAM | Jan 2, 2019
Michelle H | Jan 3, 2019

Yes there is a parking garage.

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When are you guys switching to cable TV? In room direct tv did not work for 2 days while wind was blowing.

Bill Jones | Jan 2, 2019
Lori Koetzner | Jan 3, 2019

Call the operator to get the proper dept to fix it or have them change ur room.

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Do you have catering?

Mother Baby | Jan 2, 2019
Peggy Donley | Jan 3, 2019

No. But some of the restaurants do if you are hosting a party or meeting.

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Are there gonna be any UFC events this year

Melissa Ousley | Jan 2, 2019
Mary Bobb | Jan 3, 2019

Since they had some last year with no issues I'm pretty sure that they will this year

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Are drinks free while gambling

A Google User | Jan 2, 2019
Deana Vete | Jan 3, 2019

Yes but it takes forever

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WHERE'S THE website ❓ pictures of rooms ❓

Paul Betka | Jan 2, 2018
mike ha | Jan 3, 2018

They have a website

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Masks now? Beverages on gaming floor?

Mallicia Welz | Dec 2, 2021
Charlotte Tyson | Dec 3, 2021

Masks on, but I can sit at a machine for hours and rarely get asked if I want a drink

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What is the nears aeriport?

Frank Diaz | Nov 2, 2021
Charlotte Tyson | Nov 3, 2021

Niagara Falls and Buffalo International

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What type of food is served on a week day?

Miser Williams | Nov 2, 2021
Diane | Nov 3, 2021

Blues Burger had a nice selection, better food than Three Sisters.

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What time do the buffet closes today??

Miser Williams | Nov 2, 2021
Cheryl Hellerman | Nov 3, 2021

No buffet

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When is the buffet reopening?

Ann Tanner | Nov 2, 2021
Rome Mystery | Nov 3, 2021

Buffet? People still do that. I think buffets are a thing of the past.

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What time is check out

Connie Dalessandro | Oct 3, 2021
Karen Holland | Oct 4, 2021

11am

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Are they still taking tempatures

Kristy O'conner | Nov 2, 2021
Marty Szczublewski | Nov 3, 2021

no

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What are the hours and restrictions/rules for the pool right now?

Sego Wolven | Oct 3, 2021
kent jamison | Oct 4, 2021

Skinny dipping only

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Is there inside smoking at the casino?

kevin pzybyla | Oct 3, 2021
Jerry N | Oct 4, 2021

They should turn the previous no smoking room into the smoking section. THAT way no one will ever walk through smoke to get to it and the whole place won't smell of smoke...

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Do you guys have NLH Cash games ? (poker room) and whats the rake ?

tharun kumar | Oct 3, 2021
Rob Brabec | Oct 4, 2021

Yes, there is a Poker room but unfortunately it is currently closed. I personally inquired about when it is to reopen but staff was very unclear due to the fact that the poker room is run by a separate entity of The Seneca Niagara casino.

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Does the hotel/resort offer passes to the falls? or any of the Niagara attractions? Trolley passes? anything????

Jessica Appolo | Oct 3, 2021
Patty Perpetus | Oct 4, 2021

Not to my knowledge

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Do they have smoking rooms?

Joanne Lowery | Sep 3, 2021
John Rose | Sep 4, 2021

Not sure we stayed in our rv

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are there refrigerators and microwaves in each room?

kimberlee martini | Sep 3, 2021
Jerry N | Sep 4, 2021

Fridge, no microwave BUT I think if you check in front desk or room service they may provide one. Ask when making reservations.

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What is the room service gratuity service charge?

Tanya B | Aug 4, 2021
liasun hodges meadows | Aug 5, 2021

Pricey but why not treat yourself!

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If you are not staying at the Hotel, would you be able to make an appointment at the spa?

Kim Happ | Aug 4, 2021
Surfacesolution Painting | Aug 5, 2021

Hell naw. #FAKECOVID has shut it down. Meanwhile...... the real world who has never met anyone with covid or heard of any person who actually got covid in real life and died from it still needs a back rub. # liveordie #godshands

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Where do you check in at.

paula ratliff | Aug 4, 2021
Matt Thomas | Aug 5, 2021

On the hotel side, main lobby.. it says CHECK IN. Big letters you can't miss it unless you're blind.

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Are there live poker card games

Jeff Ward | Aug 4, 2021
Robert Johnson | Aug 5, 2021

Yes

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Is bea still a consultant

Dave Killa | Aug 4, 2021
Matt Thomas | Aug 5, 2021

Dave yes Bea is

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Is the gym open

Michelle Hughes | Jul 5, 2021
lolita vason | Jul 6, 2021

Yes it is

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How can i get my poker room rewards points that i earned? Bart

Judith Dettelis | Jul 5, 2021
Kevin yeager | Jul 6, 2021

I would start at the customer service desk

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This casino have coin pushers machines?

Gilberto Ortiz | Jul 5, 2021
al beauchemin | Jul 6, 2021

I don't know what your definition of "coin pusher" machines is. But all games are ticket in and ticket out and very few are "pull the handle" machines.

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does this casino offer baccarat

Gunvant Patkar | Aug 4, 2021
Michael Bellomio | Aug 5, 2021

Yes it does

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will casino cash guests personal checks?

James McAlinden | Jun 5, 2021
Connie Piazza | Jun 6, 2021

Yes with ID

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How much is it for hotel deposit

MuanaTV | May 6, 2021
Opal Cove | May 7, 2021

Hotel Deposit was $100.00

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Is the buffet still open?

Brandy Green | May 6, 2021
Melissa Bartos-Neuman | May 7, 2021

It's temporary closed due to covid. Casino is open 24 hrs

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Can you have a drink while playing the machines

Sally Johnson | May 6, 2021
FREESTYLE GOD | May 7, 2021

Nah cant drink.

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Do they have smoking falls side rooms?

Brian Bruns | Apr 6, 2021
Patricia Walko | Apr 7, 2021

No smoking in the building. You have to go outside.for the actual rooms the have smoking rooms facing towards the falls but you really can't see the falls from Seneca Casino

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Will they accept interment license to get in with a state permit picture on my phone?

mel Rodriguez | Jan 1, 2021
Albert Frazier | Jan 2, 2021

No

Is pool open at this time?

Miriam Torres | Jan 1, 2021
Bonnie Thomas | Jan 2, 2021

Yes, from 7am to 10pm and 20 people is the limit right now

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Do you have a real casino with roulette ?

DjSOPEM Artiste Professionnel Compositeur Musicien | Jan 1, 2021
Michelle Hampton | Jan 2, 2021

No it was a machine

Are all table games back open yet? I play let it ride and 3 card

John Sims | Jan 1, 2021
Michelle Strzalkowski | Jan 2, 2021

Not all tables are open, about half the tables & half the slot machines due to social distancing

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Is internal pool open now? How about hot tub?

Gabriel Garcia Bim | Jan 1, 2021
sebastian zmijewski | Jan 2, 2021

Me too go just to gamble..

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Is there still a smoking section?

charles bertino | Jan 1, 2021
Sydney Jones | Jan 2, 2021

Yea outside !!!!

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What is the legal age to play poker in this casino?

Sriramreddy Mereddy | Jan 1, 2021
Jacob tampa | Jan 2, 2021

Also the poker tables are closed

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When do casino open back up?

Clinton Smith | Jan 1, 2021
Stephen Ritter | Jan 2, 2021

Potentially the middle of June, no earlier than that

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Where is the closest handicap parking?

F. Philip Right | Jan 1, 2021
Juliet M | Jan 2, 2021

There is handicap parking on level one of the Senaca Casino very close to the entrance. It is very accessible for those who need it.

What is legal gambling age at the casino

Barb Sundy | Jan 1, 2021
Galina Vlasova | Jan 2, 2021

Looks like 21. 18 is allowed only in 12 states and Seneca is not in one of them. ..

Is there a special dress code for. The western steak house?

Ginny Bauer | Jan 1, 2021
sandy mc | Jan 2, 2021

No special dress code needed. Not that busy. Lol

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Do they have a sauna or steam room

villa jamieson | Jan 1, 2021
trish diebs | Jan 2, 2021

Not really sure, you may need to call them or visit them online.

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Does the Sheraton next door work with the Advantage Members when the hotel in the casino hotel is booked .

Robin Hanshaw | Jan 1, 2021
Jennifer Phillips | Jan 2, 2021

min

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How busy is casino now?

Francis Genek | Jan 1, 2021
Brian Marciniak | Jan 2, 2021

Friday & Saturday nights are the busiest but this makes it a really happening place. Plus, it is so huge there isn't any issue finding a place to gamble, eat or drink. Have fun!

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How much is the buffet

Edward Faltisco | Jan 2, 2020
Gary Ziegenfuss | Jan 3, 2020

If you have a players club card. They take a nuck off

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What time does the pool close

JahX Clip | Jan 2, 2020
Galina Vlasova | Jan 3, 2020

10pm

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What time. Are the firework till

Dakota Smith | Jan 2, 2020
John Deller | Jan 3, 2020

Usually they are at 10pm and set off on our side of the border (Canadian side) but some nights its 9pm. Check the Niagara Parks website as they list the dates and times

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How much is the highest before attendent have to come

Subrienna Allison | Jan 2, 2020
Robert Barros | Jan 3, 2020

Anything over 1200 dollars is considered a hand payout

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ATM machines ...do they give Canadian currency or US dollars at the casino?

John Stavish | Jan 2, 2020
Don Simpson | Jan 3, 2020

Not all do. But if u r in the USA your bank card n. Specificallt the bank will judge your amt of cash

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Can you bring children. Is there any thing for them to do

sub to putipiy | Jan 2, 2020
Ramblyn Rose | Jan 3, 2020

They can swim etc but obviously can't enter the casino.

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How much are the massages

Deb Urban | Jan 2, 2020
Deb Urban | Jan 3, 2020

Thank you my son has back issues I thought this might help. Thanks again

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Can I park an RV 36 feet long ?

Guadalupe Yero | Jan 2, 2020
Sifat Ibne Mushfique | Jan 3, 2020

Yes there is a parking lot for RVs.

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Is there semi parking?

Christopher Lodin | Jan 2, 2020
marie urbanski | Jan 3, 2020

Parking in garage is always free

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where can i find a sports book nearby

Davide Di Cintio | Jan 2, 2020
Saskia Fradasi Novanyon | Jan 3, 2020

Fiction Addiction Books and Games 6161 Thorold Stone Road Unit 5, Niagara Falls, ON L2J 1A4, Canada

does seneca have a sportsbook?

Davide Di Cintio | Jan 2, 2020
Jasmine Rayford | Jan 3, 2020

I dont believe so. It would be best to call and ask them. They were very accommodating im sure they will let you know

What happens when you sign out of Seneca Niagara

A Google User | Jan 2, 2020
Κυριακος Μπαρακης | Jan 3, 2020

You just sign out and give your room card

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Do u have wheelchairs to use?

Joanne Toe | Jan 1, 2021
Carla Egemonye | Jan 2, 2021

They have electric scooters you can rent

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is there good options for vegetarians in the buffet?

student advisor | Jan 2, 2020
Loralee | Jan 3, 2020

I would think so

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Is casino open All Night

Chris | Jan 2, 2020
Michael Tetreault | Jan 3, 2020

Yes

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Does your casino offer sports betting

Tom Dagenais | Jan 2, 2020
Jim Croad | Jan 3, 2020

Yes

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Are the scooter free for handicap person

Cynthia Lewis | Jan 2, 2020
Patty Fitzpatrick | Jan 3, 2020

Also didn't see any.

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What is the price of the buffet on Friday night?

Kitty Brewer | Jan 2, 2020
Zerrell Stallings | Jan 3, 2020

Get a free credit when sign up to the casino club for the buffet.

Is there public washing machine for hotel guest

Miles Edwards | Jan 2, 2020
Michelle Justice | Jan 3, 2020

No I'm sorry

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Does the hotel have a complimentary free breakfast

MuanaTV | Jan 2, 2020
Laurel Hollins | Jan 3, 2020

No complimentary breakfast but theres a tim hortons in casino. Three sisters i think is the best. The buffet is awesome...

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How old do you need to be to gamble at Seneca Niagara on the 2nd floor?

joann rhines | Jan 2, 2020
Zeena Pawlicki | Jan 3, 2020

Laurel Hollins is correct

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What are there opening hours?

Sonal Balte | Jan 2, 2020
RICHIE SANTANA - RICHIE RICH - (RICHIE RICH) | Jan 3, 2020

24 hours 7 days a week They are like the Chinese restaurant they never close regardless of weather or holiday lol

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Can we only play in the cadino without staying in the resort?

Sonal Balte | Jan 2, 2020
Michele Hebert | Jan 3, 2020

Yes, you can visit casino without staying at the resort.

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When is the seniors bus ride from Niagara falls ontario

H. C. | Jan 2, 2020
Eric Ives | Jan 3, 2020

Unfortunately that's not how this works. You'd have to contact the hotel directly. Google answers is basically a public forum.

Do you have buses that pick people up from ontario side of the falls

H. C. | Jan 2, 2020
JEROMIAHSMOMMY VAZQUEZ | Jan 3, 2020

Yes

Do you keep casino guests' luggages ?

J W | Jan 2, 2020
Kevin Swatsworth | Jan 3, 2020

Yes they do

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Do they have luggage storage option?

Aqsa Malik | Jan 2, 2020
MIKE STEEZ | Jan 3, 2020

Yes

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Can you use the spa?

Peter Jovic | Jan 2, 2020
sergio pires | Jan 3, 2020

Yup

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Hi everyone! Just a quick question I know about 10 years me and my family used to go for all you can eat crab legs. When me and my husband went back about 6 years ago they took it away!! Did they bring it back?

Sara Moskal | Jan 2, 2020
Lisa-Marie Wordsmith | Jan 3, 2020

They have them at the buffet for an extra charge. I don't recall the exact amount but it's around $9USD.

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Are kids ages 10 and 12 welcome at the casino buffet in the falls

Deb Bellemore | Jan 2, 2020
Shiv R. Chichani | Jan 3, 2020

They are allowed for buffet but they cannot go to game floor...

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Is the view in the view rooms if the falls??

Susan Bladen | Jan 2, 2020
Henry VIII | Jan 3, 2020

Itll cost you for a better view

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How do they decide the promotion's for each person?

bonnie nearhoof | Jan 2, 2020
Jill Campbell | Jan 3, 2020

Goes by what bracket of money spent in the casino ,if your not a member, why would you get any promotions.

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Hi, how can I get back on the mailing list? For coupons or slot play and deals on hotel rooms? I've moved outta state but now I'm back. I use to travel there every month sometimes 2x a month. I would love to start going back.

Cassie White | Jan 2, 2020
D Ra | Jan 3, 2020

Truthfully casinos don't send my old lady mail we asked why they told her its based off your win/loss record

THIS IS IN ADDITION TO MY QUESTION WE ARE IN OUR VACATION AND WE DECIDED TO BOOKED A ROOM AND WE WANT TO PLAY SLOTS ARE WE LEGIBLE ANY CREDIT IN YOUR CASINO?

Fernando Lopez | Jan 2, 2020
Rachel H | Jan 3, 2020

I don't understand the question, maybe the wrong words were translated. There are slots if you are asking that question.

How do i get a loss an wager form

elizabeth oczkowski | Jan 2, 2020
Jim Morocco | Jan 3, 2020

Call players club thay will send you one have your players club card handy thay will need your number.

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Is there smoking room

Sandra Barber | Jan 2, 2020
Ted Draper | Jan 3, 2020

Yes, you can smoke in the casino. There is a huge area with machines dedicated to smokers.

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Are pets allowed

Doug Sloan | Jan 2, 2020
Jay Saman | Jan 3, 2020

No. I don't think so

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What happening on new yesrs eve?

Elizabeth Andrades | Jan 2, 2019
Elizabeth Andrades | Jan 3, 2019

Is there a fee entrance to pay?

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when is the deposit for accommodation refunded? since I paid $70 for deposit ive never been refunded.

SY34 Park | Jan 2, 2019
Tim Beaver | Jan 3, 2019

It should be removed 24hours after check out . If not call the casino or your credit card company !!

How many points are needed for a gold card?

Shannon Nordvik | Jan 2, 2019
Jay Saman | Jan 3, 2019

1000 points for gold card and 5000 points for platinum

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Do they have a Continental breakfast here??

Brenda Ziegler | Jan 2, 2019
Camille Tronolone | Jan 3, 2019

Yes, not free though

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Why does your commerical which airs around family time have to be so suggestive it's a little too much, the second half of it is all you would need to get people to come.

ann hyland | Jan 2, 2019
Charles Kennedy | Jan 3, 2019

Not sure u should contact website

What are hours of operation for Christmas Eve?

Tutnut Tutnut | Jan 2, 2019
Dominick Pepe | Jan 3, 2019

24/7 year around

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Is this casino 18+

Kat Quinlan | Jan 2, 2019
Robyn Paulsen | Jan 3, 2019

Law requires 21 and over to gamble

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Sports bets allowed?

Jason Langstaff | Jan 2, 2019
Eloise Harris | Jan 3, 2019

Kinda Yes it's a machine In the the front on the hotel side you can go and bet on which NFL teams is going to win that week and you can win up too 1 million if you are right they been doing it for the last couple years I Know that probably the sport bets your talking about but it's close

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Can you bet college football

Jason Langstaff | Jan 2, 2019
Elmo & Lynne | Jan 3, 2019

Nope they do not have sports betting at Seneca Niagara

Were do I look to see how much I lost for tax purposes

Wayne Mazurkiewicz | Jan 2, 2019
Tim Hornik | Jan 3, 2019

If you use a players card, they should be able to provide this information.

Is there a number to complain to got charged for movie in RM when I never watched one front desk said computer says u did so u did

patrick pink | Jan 2, 2020
Mariann Cochran | Jan 3, 2020

The place is crooked! Don’t bother ever going there.. They are to expensive.. The waitresses are far and few between.. The place is dirty.. And the machines don’t pay out

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Is there a store nearby where I can get snack food and beer?

Doug Brown | Jan 2, 2019
Elizabeth Howe | Jan 3, 2019

Yes the are plenty of places around the casino. Walgreens, Rite Aid, etc.

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Why is it certain people get all the free stuff they hand out and some don't, we were getting stuff now nothing.and why are we not invited to the monthly birthday party

Jan Conrad | Jan 2, 2019
Jo Anne Gerbec | Jan 3, 2019

I spend way more than my friends and they get EVERY thing I get plus one with a yellow card gets more than me :( I have no idea how it is calculated. I am 300 pts from the black card and I didn't get Birthday party or Pro gifts.

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Does the casino rent electric carts

John Scherfel | Jan 2, 2019
Kenneth Thomas | Jan 3, 2019

I've never seen them

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Can I book a Ada room?

Barb | Jan 2, 2019
Joe Falsone | Jan 3, 2019

No

Do they give free sign up slot play

Rhalpheal & Brenda Jones | Jan 2, 2019
Gerald Wilke | Jan 3, 2019

They offer a voucher for a free buffet. Much better than a $5 free play and lasts much longer.

We are just want to go for the buffet and we are wondering if children are allowed?

Joseph McClure | Jan 2, 2019
Megan Grandin | Jan 3, 2019

Yes, they are allowed anywhere in the facility except for on the gaming floor.

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Can the same card from Seneca Allegheny be used. Do points transfer?

Susan Theiss | Jan 2, 2019
Becky Williams | Jan 3, 2019

Yes and yes

Is there anything kid friendly while we vacation at the falls?

k Anthony | Jan 2, 2019
DConHeels Editor | Jan 3, 2019

Yes there are in Niagara as well as at the Falls itself.

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What side is seneca niagara located on

Dallas Stauffer | Jan 2, 2019
Krystal | Jan 3, 2019

The American side.

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What band is there tonight?

Mark Aguglia | Jan 2, 2019
Carla McMullen | Jan 3, 2019

? Its probably on thier site

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If you go to see a concert there, is smoking allowed? Does it smell smokey where the bands play?

Bill F | Jan 2, 2019
Kathryn | Jan 3, 2019

No smoking except on casino floor

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Are wheel chairs or mobility scooters available for guests to rent during their stay?

Kristi S | Jan 2, 2019
Josie Forbragd | Jan 3, 2019

Yes

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Are there refrigerators and microwaves in the rooms?

Kristi S | Jan 2, 2019
Kathryn | Jan 3, 2019

Little refrigerator no microwave

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Is there free breakfast with our room?

Marge Kardoose | Jan 2, 2019
Mildred Gonzalez | Jan 3, 2019

I don't know never book a room

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Are you guys owned by gateway

Tom McCracken | Jan 2, 2019
Shay Shay | Jan 3, 2019

The Seneca Niagara Casino is located on sovereign land owned by the Seneca Nation of Indians.

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Do they still pay out coins for the slots

darrell robinson | Jan 2, 2019
paula allen | Jan 3, 2019

You receive a voucher and in turn treat it as cash when your finished or are broke lol you can redeem the remainder to get the value left on the voucher

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Is there a moneygram service at the casino

Brenda Henry | Jan 2, 2019
Linda Fox | Jan 3, 2019

No

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Can i use my dinning credit as free play

Douglas Mead | Jan 2, 2019
Linda L. Leayman | Jan 3, 2019

No

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What is the curfew for kids to be left in their rooms while parents gamble?

Bill Jones | Jan 2, 2019
David Peck | Jan 3, 2019

Did you really ask that question?

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How can you find out more information bout bus schedules leaving Rochester dates fair price

Joanne Yurt | Jan 2, 2019
janine Wannamaker | Jan 3, 2019

sometimes the town recreation centers also have trips there.

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How do u use the tier credits

Douglas Mead | Jan 2, 2019
Will Juntunen | Jan 3, 2019

Breakpoints for levels are 150, 750, 2000.

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How much does it cost to get in the casino?

David Newsome | Jan 2, 2019
m del | Jan 3, 2019

Frebby

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how do i see my offers from casino

Warren Bird | Jan 2, 2019
Bill Jones | Jan 3, 2019

Dont bother signing up. I visted in sept 2017 and still do not have and comps. Spent a couple thousand. They blame not sending me comps because of a addresss issue. I have email!

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what time open?

phong shin | Jan 2, 2019
Crystal Lawrence | Jan 3, 2019

24 hours

Is there a place to play bingo in the casino or close by?

Barb Rider | Jan 2, 2019
Michael Schmid | Jan 3, 2019

None that I'm aware of.

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Are the restaurants non smoking?

Cheryl Johannes | Jan 2, 2019
Chris Zak | Jan 3, 2019

Yes they are now all non smoking. The only place smoking is allowed now is on the casino floor

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how close is it to the falls?? and what other things are close by to do for fun ??

Angelina Garacia | Jan 2, 2019
Heather Hall | Jan 3, 2019

Within walking distance, there are many shops along the way, a variety of restaurants to choose from, as well as lovely walks in the Park, including a bridge and walkway to Goat Island, where you can view the USA side of the Horse-shoe part of the Niagara Falls .. especially beautiful during the warmer months.

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Do you have gift cards that can be used for cash at the casino?

Beth Mann | Jan 2, 2019
Neal Kinan | Jan 3, 2019

There are packages witb gaming credits for play

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How much do they charge for incidentals?

Ryan Bentley | Jan 2, 2019
Ryan Bentley | Jan 3, 2019

I thought they put a hold on your card in case of incidentals.

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What time is check in

Heather Rivera | Jan 2, 2019
Yordan Ivanov | Jan 3, 2019

After 4pm

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How or when are you assigned a host?

Rhia Milliman | Jan 2, 2019
Tom Flynn | Jan 3, 2019

When you gamble often enough, win or lose.

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What time can the free luggage be picked up today?

Gail Gariano | Jan 2, 2019
Kathy Ligammari | Jan 3, 2019

These giveaways usually run 1p-9p

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Do you have a to be a guest to book a massage at The Spa?

Phyllis Galante | Jan 2, 2018
Scherman Junkes | Jan 3, 2018

No, sorry

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Is it possible to book a suite? Only the regular rooms show up when I attempt to reserve a room.

Brandi Pacyon | Jan 2, 2018
Keith Garvey | Jan 3, 2018

Suite availability is based on your play

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Do they have under 21 slots ?

Master | Jan 2, 2018
Amanda Gregory | Jan 3, 2018

No

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Can the gift card sold on the website be used for gambling in the casino

Dena Acord | Jan 2, 2018
Nora Jean Malan | Jan 3, 2018

Usually not. It's for food and merchandise.

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Add the casino is there a way to get in to the non-smoking room without going into the smoking room.

DeboraLee Tompkins,Liestman | Jan 2, 2018
Barnik Maitra | Jan 3, 2018

No

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How old do you have to be to play the slots and be in the casino ?

Kim Wittekind | Jan 2, 2018
Larry Ponzi | Jan 3, 2018

The slots on the upper level have a section for 19-years-old and up.

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Is pool open in October 2017

Vikki Gregghack | Jan 2, 2018
Robin Dawson | Jan 3, 2018

Im here today got here yesterday. Pool and hot tub was opened

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